We are glad that we are a few generations ahead and we do not maintain the customer records in a huge pile of files. Digital migration of files into servers and then came 3-tier architecture to give birth to the CRM as we know today. Yes, there is another element that made the 3-tier architecture enhanced. It was cloud computing.
MS Dynamics CRM is one of the leading cloud CRM applications. Though for still traditional businesses, there is an option for On-Demand Dynamics. In either of the cases, Dynamics is one of the top 5 CRM applications for the large enterprise segment. The primary reason for Dynamics to remain at this spot is the diverse use cases that lead up to enhanced productivity for businesses.
Moving from a custom CRM built in Java or another redundant technology to Dynamics CRM feels like moving from Nebraska to Los Angeles. However, it is criminal to want to have Dynamics CRM alerts to work in the same manner as you used to work with your older, less capable, and less intelligent system.
Dynamics 365 Alerts and NotificationsYou must not expect to keep having the older habit take you back to the Stone Age. The ancestral CRMs would send you an email for various reasons why your CRM finds the need to tag you. And, that was almost magical in that ice age. Let those dinosaurs rest. Microsoft Dynamics CRM notifications are real time and they work in similar fashion as the ones on your mobile app.
For example, LinkedIn notifies the users for every new connection request, for post notifications, and several other updates. These notifications appear in the LinkedIn Web App as well on the Mobile App (if configured). However, that is not all. These notifications also replicate on the registered email address. We may set up rules to map these notification emails in a silent inbox label; is there any logical view to have a dump of emails? Do we ever visit that label except when we need to clean up?
Similar to push notifications of the Web 3.0, Dynamics 365 alerts and notifications provide an inventory of real-time notifications from the CRM itself. Users can directly access these notifications and take an action. Elementary stuff!
Utilizing the Dynamics 365 Alerts to Improve ProductivityBesides the standard alerts, the CRM admin can look at business-specific use cases that will improve productivity. These custom Dynamics CRM alerts could be to notify the specific group of users when a certain event happens for a given contact or group of contacts. An event could be as small as a document upload in a CRM contact. Or, it could be the contract licensing approval for a new project kick-off.
Custom Dynamics 365 alerts could be a game changer. A CRM as powerful as MS Dynamics could do a number of predefined chores without much effort at all. However, not all businesses operate in a similar fashion. Even the businesses of exact same nature could have different processes to achieve a similar output. The developers of Dynamics could not have compensated for these requirements, as they are not widely in demand. Therefore, in order to make the best use of your CRM, you should figure out the best method to manage internal notifications for your business.
ConclusionDynamics CRM is like Pandora’s Box. They offer a wide range of features and in most cases, businesses do not even utilize 20-25% of all of these. However, while that is correct, there are also business-specific use cases such as custom Dynamics CRM alerts. You should explore the third party plugins available in MSAppsource. The Dynamics 365 app store ensures that there is a free trial or a test drive available to each of the plugins available there.
Magento Merchants are the luckiest ones of the ecommerce lot. Thanks to the provision of Magento Extensions, using which they can change the functionality, look, and feel of their stores with ease. With other platforms, it is difficult to do so. Most of the merchants today attribute 10 to 80% rise in their sales due to the functions that Magento provides.Now, although we use the words modules and extensions interchangeably, there is a fine line between them. Modules are nothing but a packed version of extensions. And both have the capabilities to change the features and functionalities of Magento ecommerce stores. Today, we will know about the benefits that Magento 1 and Magento 2 extensions render. But before doing that, let’s find out:
WHEN SHOULD YOU CONSIDER INVESTING INTO THESE EXTENSIONS AND WHY?
The first thing that you need to ask yourself before buying Magento extensions is, would your company be able to customize Magento extensions on its own or you can work based on the modules that the Magento community provides? If you are a business that takes care of sales online, customization is your way to go. You can hire a Magento Development Company that develops customized Magento Plugins and helps you to better your customer outreach and brand loyalty.
If you are still in two minds about integrating Magento extensions to your e-store, we are here with some benefits that will help you decide whether or not to invest into them.
YOU CAN KEEP INVENTORY BLUES AT BAY
Inventory management is one of the most important processes for any business that deals with goods. The same applies to ecommerce businesses. If you have overdone the inventory, it can tie up your cash and if you have underdone it, you might run out of stocks.
To keep this scenario balanced and manage real-time inventory data, you can consider integrating Magento 2 extensions which can help you with the following:
YOU CAN ENHANCE BACKEND EFFICIENCY
There are several aspects to the backend of your ecommerce store. And you would need manageable and user-friendly modules that can help you manage the backend and frontend of your e-store with ease. As a business owner, you also might get busy developing customer relationships and be on the move. Which means you would need the facility to manage your e-store’s backend through your mobile. Search the market and you will be able to find several Magento extensions that help you manage customer details, accounts, reviews, and sales reports through your mobile. Here’s how they help:
YOU CAN MANAGE ON-TIME DELIVERY & TRACKING
After you have established your Magento store and you’re growing with the increasing number of orders, it becomes important that you deliver the products on time. If not, it can affect the overall impression of your brand. Some e-store owners make use of traditional methods to keep a track of delivered goods and email their customers by letting them know the whereabouts of their products. But this can keep several loopholes in the system and create human errors. A Delivery Date Scheduling extension can help you get over these blues.
It enables your customers to:
YOU CAN REACH TO A WIDER AUDIENCE
Ecommerce store owners of today cite ‘language’ as one of the biggest barriers in reaching the global audience. When the customers fail to understand the products and services, cart abandonment follows. Now, if you do not communicate with your visitors in the language they know, it would also be difficult for you to follow up. This is when a language translator extension can come to your rescue. It enables mass and specific translations of content on your website and interacts with the global audience in the language of their choice. Take a look at the kind of functionalities such plugins provide:
YOU CAN SAVE ON DEVELOPMENT COSTS
Look for a Magento Development company. Provide the necessary details. Work out on the costs. Wait until the developers code the functionalities of your choice. And the list goes on! Now, if you go on Magento Marketplace and search for extensions to fulfill certain functionalities, you would be able to find them with ease. All you need to do is check with the company that is providing Magento Extensions as to whether or not the plugin is compatible with your Magento platform.
Magento has announced that it will provide security patches for versions 1.9 – 1.12 only until June 2020. Thereafter, it might become important for the Magento store owners to shift to Magento 2 platform if they want to keep vulnerabilities at bay. And in order to bridge the functionality gaps, you can always consider integrating Magento 2 extensions.
AppJetty is the to go store when it comes to integrating extensions having all of the above-mentioned functionalities. Why not have a virtual tour of our website and find out more about the features and functionalities our extensions offer?
Originally Posted Here : https://www.appjetty.com/blog/benefits-magento-extensions-overlooking
For any business to run smoothly, it is important to conduct research and garner information from potential customers, regulars and consumers. Some of this information is collected before introducing products in the market and some after the products are launched. In any of these scenarios, customer feedback stands of major significance.
Surveys are one of the well-accepted methods when it comes to gathering customer feedback. But creating surveys can come with a lot of complications as one has to collect details individually and feed the data in different fields incessantly until the survey results are achieved. And thereafter, even if you get the feedbacks, it is difficult to use the data as it isn’t automatically available in your CRM. To help you get over such hassles, we created Survey Rocket which is the perfect survey solution for Sugar CRM. And the best part about it is, when it is integrated to your CRM, you do not need a third party integration solution to work with your Sugar system.
HOW DOES SURVEY ROCKET HELP WITH DATA PIPING?
Data piping involves moving the existing information from the CRM to survey. It ensures that one makes the most out of a survey built dedicatedly for SugarCRM. Using Survey rocket, one can pre-fill different survey fields from the existing CRM data. This process is best known as Forward Data Piping. It saves all the time and efforts of the sales executives spent behind filling each module.
Now, there are also times when the survey is given to the respondents and they edit or make changes to the pre-filled information. Survey Rocket directly updates and records this information in the CRM database. This is known as backward data piping.
It is not possible for all survey forms to be generic and have a ‘one size fits all design’. Survey Rocket can help you to pipe CRM data into specific survey modules or questions. This creates a better personalization experience.
WHO ALL CAN BENEFIT OUT OF DATA PIPING?
Every industry needs to make sure that they engage in a quality customer satisfaction process. And when it comes to customer centric businesses, there often arises a need to collect information through surveys. Data piping can be very helpful while creating surveys for the industries given below:
Banks: Banking surveys should be very easy to create, brand and take care of all the research needs. Using the CRM, banking professionals can also create KYC (know your customers) kind of forms for updating customer data easily. The data gets automatically filled to the respective survey fields by fetching data from the CRM. As these surveys are run regularly and changes have to be tracked each time, data piping feature comes of great help. Be it particular questions related to banking operations or generic ones, all the information can be fetched/updated in your CRM through Survey Rocket.
Hospitals: Traditional marketing methods are not working for hospitals anymore. After the term ‘patient-centered healthcare’ has been introduced, there is a dire need to integrate additional customer information so that the demands of patients can be taken care of. Data piping will help you to have more of evaluated information by offering convenience and save a lot of time.
Insurance companies: Insurance agents need to adjust to customer needs from time to time. Survey Rocket’s data piping feature helps insurers to gain data in a more comprehensive way and helps them to retain loyal customers by providing substantial results. By fetching customer data from the gained survey results, insurers can make significant enhancements in service and sales, and take care of client expectations as well as priorities.
How often you use the data piping feature of Survey Rocket totally depends on the kind of industry you belong to and the type and requirements you have.
THINGS TO REMEMBER
In order to enable the data piping feature while creating the survey, the CRM admin has to choose particular modules from Leads, Contacts, Accounts and Targets. If there are changes made to the data piping module while creating the survey, all map fields will be reset.
A STEP BY STEP INSIGHT
Given below is the basic flow of creating surveys using the data piping feature.
Survey Rocket is a robust solution which empowers your CRM and provides valuable data through the surveys you conduct. By using it, you will be able to know the preferences of your customers and obtain feedback to build successful business strategies. Data piping is just one of its features. Check out all the features of Survey Rocket and let your CRM data help you in your feedback mechanism.
Original Post : https://www.appjetty.com/blog/importance-data-piping-creating-surveys
According to Gartner, there will be more than 25 billion connected things by 2020. It means the Internet of Things is going to be a huge connected network between people-to-people, people-to-things, and things-to-things. It is not only connecting with us more, it is also changing the way we live. Whether we prefer to notice it or not, yet IoT is transforming our surroundings and will keep on doing it.
Now, let’s talk about CRMs. In earlier days, the focus of CRMs was to reduce the cost around customer acquisition, retention, and servicing them. Now, it has customer portals that look after saving time and resources along with cost cutting. It also strives to provide quality of services to customers. Sugar CRM facilitates enterprises by enabling them to build customer portals to better their engagement. Suite CRM is built on SugarCRM community version, which also builds dynamic SuiteCRM Customer Portal.
Blending Automation with Convenience
So, IoT is changing the way people live and Sugar CRM is changing the way enterprise work. Now what if they both work together? This synergy will create an environment of predictive and preventive functionalities that send alert for future actions. Such a system will notify your customers in advance before they face any problem and provide a service or solution to the issues they might face in the near future. IoT will decode the buying pattern of the customer in real-time, and it will help the SugarCRM Self Service Portal or application to include them in the right marketing campaign.
Is it possible?
Yes, it is possible to use 'Internet of Things' and integrate it with SugarCRM Customer Portal and applications. The major three components of IoT can generate huge benefits for organizations if it works in sync with CRM. These three important components of IoT that your Sugar CRM solution can optimize are:
Exemplifying the Ease of IoT and SugarCRM
Consider a scenario of a hearing aid company. The hearing Aid Industry has become more advanced. Now it is trying to introduce innovative features in their product lists. Examples could be longer battery life, Bluetooth compatibility, noise reduction. It is also introducing products for controlling your hearing aid device through smart phone, etc.
Let us take few scenarios from this company. It will help us to understand how IoT helps in providing services to customers, with the help of IoT and its integration with CRM.
3 Different Scenarios Where IoT is Taking the Customer Experience to The Next Level.
In all these scenarios, how the company official will get to know about all the issues? That is because a sensor placed in the hearing aid instrument sends notifications to the central application. It creates an alert in the system that there is some issue with the battery or instrument, and needs replacement. As being an open source, SugarCRM can render IoT alerts in different ways with flexibility. These are,
Apart from this, IoT with SugarCRM can also help sales and marketing functions in multiple ways. Real-time data generated by IoT will you to help understand in numerous ways. It will tell you usage of the product, buying patterns of the customer, opportunities for cross-selling and up selling, deciding flexible pricing, etc. Your sales team can analyze the IoT generated data to decide future campaigns by knowing the right customers.
It will help them reduce the cost in terms of market research. This data can also help the marketing function to identify those customers, who are not using your products anymore. For such customers, you can run separate campaigns, or invite them for trade shows and product launch programs, and try to retain them.
So, why wait? Leverage the power of IoT and Sugar CRM and get the best out of your business. It will make the work flow faster and user friendly. This will also stay helpful for your staff and assist them to boost their productivity. If you wish to know more about such future app or share your views about it, feel free to reach us!
To make it happen several companies, today, emphasis their customer experience management efforts around analytical data to gain insight into the real time customer behavior. It has been revealed from studies that 90% of organization decision-makers believe that delivering a good customer experience is vital to their company's success.
You must understand this truth and be always enthusiastic to travel that extra mile for your customers to retain and help them metamorphose into a loyal customer. It is very important to understand your customers because this is the key to your business success. You must deliver what you promise. To understand your customers you need to be caring and attentive to them. It will surely deliver back the potential rewards.
Considering the above version of Steve Jobs, organizations need to invest in CE software that is equipped with various channels of customer interactions just to know your customers closely. In addition, there are a few time-tested methods to have an insight into your customers' behavior.
Think Like Customers
What better way could be than thinking just like your customers to understand your customers' preferences and shopping behavior? This is widely known technique but an underused ways to understand what your customers experience when they use your products and services. The best way of doing this is by walking the journey of your customer single step in one go and analyzing things through your customer's eyes. Just think do they want better after sale service or customized products or something else!
Using Big Data
If CRM system is a part of your business strategy, using its silo of data should be the next potential way to understand your customers from close quarters. Your CRM database and other data resources hold valuable and very crucial information about your customers. Look for patterns of their online behavior and you can also use this data to analyze your own business performance. You would be able to know how quickly and professionally you'fyour customerre responding to your customers' needs.
The most direct and effective way of all is directly asking your customers about their needs. This will not only make them feel valued and heard but it will also help you gain valuable insights that you would not have thought of.
There are several types of customer surveys available on the market! But what if this survey plugin is available within your CRM system? That would not only simplify your task but you would be able to directly send customer survey emails to your CRM customers.
We have developed a simple yet feature-rich customer survey that can help you gain access to the hearts of your SugarCRM customers.
Our SugarCRM Customer Survey Plugin is ideal to understand the needs of your customer. It is equipped with multitude of features that you would love to know about your customers.
This survey plugin is not only a great way to know your customers closely but it also helps redefine your cross-sale and up-sale marketing strategies for improved revenue generation.
Delivering an optimal customer experience requires a complex initiative that encompasses coordinated effort across many dimensions of company resources like technology, process, strategy, organizational model, and people management.
Recognizing customer experience management as an ongoing business strategy has the capability to satisfy future customer needs. So taking the right step at right time is of the essence where our SugarCRM Customer Survey Plugin can help you read your customers' minds easily.
Read Original Post : https://www.appjetty.com/blog/blog/2015/10/15/how-know-your-customers-things-consider/
In the year 1983, DynaTAC 8000x launched the first handheld mobile phone. The purpose? To enable people to send and receive calls over a radio frequency link while on the move. At that time, little did we have an idea; that a tiny electronic device will nurture itself into an enormous blessing? Did we know that it will run on a miracle named internet and open the horizons for businesses to connect with their customers through apps?
Welcome to 2018. The era in which mobile phones are life. And mobile apps the horcrux. A mobile phone without applications is as good as non-existent. As a business owner, if you have an ecommerce website, it is fantastic! But, if you want to reach every customer’s device, you would need a mobile app for your business. And, you can build your customized app with the help of a Mobile App Builder.
But there is a problem here. If you lack technical knowledge, you possibly cannot create a Mobile App for your e-store. You would need a professional mobile app development company who can help you with the same. Today, we will check out some of the benefits of having mobile apps and how they can help you have a brighter business future.
Extraordinary Customer Experience
According to a report named “Mobile’s Hierarchy of Needs” conducted by ComScore, Mobile Apps make up 87% of total mobile minutes spent by mobile users. So, when you release your mobile app on Apple Store and Playstore, you provide your customers with the flexibility to access your store from their Android and iOS devices.
The mobile app builder plugins available in the market offer you with the facility of adding multiple products to your apps. Not to forget, the different language and currency options you can include. To make the experience of your customers personalized, you can offer them with a real-time chat environment. Share information about your products, discuss about them, cross sell, upsell and do much more! All through your Magento app.
The hoardings of “Sale Sale Sale” outside a brick and mortar store lead the people passing through the store to buy. But how would you let your customers know about your ongoing e-store sale? With apps, you can get the facility of sending push notifications. As and when you send them to your customers they can get instant alerts and reminders about the deals and discounts.
If you get a Magento native Mobile App built for your ecommerce store, ask the developers to inculcate the above-mentioned features. This way, your customers can not only browse your store but also get to know about all the offers and discounts in real time and on the go!
Versatile Product Display
Gone are the days of presenting your products in a dull and mundane way and keeping your store confined to the same theme for years! Through a superior quality Magento app building extension, you can display your products on the dashboard using different blocks. This includes interactive banner sliders, best seller blocks, recently viewed product list and more.
You can also change the background and theme of your app based on the product categories. For e.g. you can use one theme for displaying gadgets and another one to display beauty products. If there are new offers, you can also unveil them for your clients. With the kind of customization options and drag and drop snippets that Magento app building extensions provide, your work should be extremely easy.
Secure Online Transactions
The payment process is a sensitive one. This is because, customers give you an access to their bank accounts. Most of the Magento Experts agree to the fact that Magento Payment Gateway is safe and keeps the customer information encrypted. In case your server runs on a different system, Magento keeps the information of your online store, records of customers, transactions, and orders completely safe.
Moreover, you can create apps that support multiple location and currencies. When you hire a Magento app development company to develop your app, make sure that they provide you with an app that has features that offer a smooth mobile check out. They can also add the features wherein it auto fills the payment information and you can shorten the transaction time of the customers.
Apart from having an app, ecommerce store owners also face a lot of other nitty gritties when it comes to managing their ecommerce store. There are times when they go out of stocks and need real-time updates on product stocks and inventory. During such times, an extension like MageMob Inventory can come to their rescue. And what about the business owners that are trying to expand their horizons? Can they get an access to their ecommerce store on the move? Yes. With MageMob Admin magento extension, they can.
While looking for different app building options, you will definitely come across a Magento based solution that offers good amount of features. But, before you finalize on that, you must make sure that it serves all the demands of your customers. So, features like easy navigation, hassle free checkout process, safe payment options, simple navigation etc are important.
Why Choose AppJetty Magento Extensions?
At AppJetty, we believe in empowering the ecommerce store owners with feature rich Magento Extensions that enhance the value of their e-stores. With seamless backend and frontend facilities, you can take your business to the next level. These extensions are extremely easy to configure and install.
Several of our Magento extensions have earned the “bestselling” reputation on the Magento Marketplace. And that, is reflected through our strong portfolio. With 3 months free support, free 6 months upgrade and 15 days money back guarantee, you certainly have nothing to lose!
Besides Magento extensions, we also develop plugins for WooCommerce, Odoo, Dynamics CRM, Suite and Sugar CRM. You can check out the products along with their detailed features on our website. How important do you think ecommerce extensions are? Please feel free to share with us or provide us with your feedbacks on email@example.com
View Source: https://www.appjetty.com/blog/magento-mobile-apps-redefining-ecommerce-future/
Talk of CRM and one name that always ranks first on the list of sales professionals is – Salesforce. And why not? It is quite obvious for them to lean towards a tool that offers excellent functionalities for organizing and storing the company’s data. The value of this data upsurges when you integrate it with a CMS.
That being said, WordPress is one of the most used Content Management Systems in the world. Today, we will talk about integrating Salesforce with WordPress and getting the best of both worlds.
Let us find out about the ways in which the amalgamation of WordPress and Salesforce can benefit you:
Convert Submissions into Leads
You would obviously want to turn your visitors and form submissions into leads. And for that, you will have to integrate your WordPress website efficiently with Salesforce. WordPress filters enable you to send form data to Salesforce and track the performance of your form in CRM. As you can get insights about the forms that convert better, it will help your inbound marketing team to perform at the best of their abilities.
Make User Management Easy
When you sync WordPress users with your Salesforce CRM, you will be able to maintain a unified user database. If you use a Salesforce WordPress Plugin, you can also set up core WordPress functionalities including site registration so that you can create new leads in your Salesforce database coming from WordPress. It is also possible for you to sync fields between two applications for giving the access of data set to all your company departments.
If you have a website that asks for membership or you want to host a specific data on your website that is visible only to your customers; you can sync the accounts of your users in a dynamic way through WordPress Salesforce integration. You can also tag your leads as customers in Salesforce and update using customer tag and give them access to the exclusively assigned areas of the website.
Make Ecommerce Store Product/Catalog
You can import your product database into Salesforce CRM in several ways. However, there are quite a few ways in which you can keep the data synced to your external ecommerce store. You can make use of some out of the box solutions like Salesforce WordPress Plugin that can also work with multiple Salesforce setups. Also, if you have previous purchase data in Salesforce, you will be able to target customers for new products, marketing campaigns or promotions.
Manage User Interaction
Through WordPress Salesforce Integration, you can handle the customer engagement in easy way. In case you host a WordPress website, you must be aware that if you want to manage users minutely, you would need an ample amount of computing resources. And based on the charges that your hosting provider puts on you, this can turn out to be expensive. Hence, the best and the most efficient way to manage customer activity is to have information about your user before they turn into a lead. Salesforce customer portal makes your user interaction in a self-supporting way.
With all of above-mentioned advantages and many more, WordPress Salesforce Integration can never disappoint you. All you need to do is ensure that all the extensions or portals you invest into are adhering to your business goals and objectives. If you don’t, you might feel like you have adopted a cool technology but it will not bring you any benefits.
What are you waiting for? Employ a Salesforce Portal now!
If your business does not have an online presence, you are still living in the 20th Century. It is imperative that you move to the online platform. Having your web store built in Magento, it is clear that you are ahead in the race. However, that is just another level of the race. There are millions fishing in the ecommerce domain and everyone is merely surviving.
So, the million dollar question is, how to step ahead of the race? How to jump start your business through a Magento website? How to increase your sales above the saturation line? Well, the Product Heads and Marketing Managers have tons of ideas. And they all seem relevant. There comes another question: “Resource Management & Feasibility!”
So, in a practical scenario, what are the must-have changes or rather features, that will give the desired edge? The best answer to that question lies in your analytics. It must be a data-driven decision on what are the essential changes you should have to your website. However, there are various Magento extensions that can help you add those features with much ease. Would that not solve the question of feasibility?
Some of the Known Drawbacks of Magento Websites:
You may require all of these or maybe none of them. Important thing is that there are Magento website extensions that can help you enhance your store with ease. Here are few tips to increase your sales with less development effort and quick results:
Provide Multiple Languages
If you are selling in Europe and do not have language translator, you are reducing your diaspora. One’s primary language is the best option to communicate. In terms of online sales, you need to be persuasive and provide the experience that matches the offline buying experience. It is not a question whether your buyer understands English or not. It is what you promise!
The promise here is the knowledge of local or the native language needs. The availability of the customer service in the native language. However, the question is no more whether you require language translator feature or not. Managing multiple languages could be a challenge. Therefore, we built Language Translator for M1 and M2 platforms. Using our Magento extension you can easily manage a website in multiple languages. Find out more about Language Translator for Magento 1 & Language Translator for Magento 2.
Allow Customers to Schedule Delivery
The best converting online selling sites are the ones that bring the buying experience as close as it is for offline purchase. In offline purchases, the buyer can hold the product, feel it and take them home with them immediately. Certainly, all of them is not possible. However, to provide an accurate delivery date is possible. And it is extremely essential.
The most basic requirement is to have delivery time availability before the check-out process. To enhance the experience, let the customer schedule the delivery date. Let them schedule the delivery based on minimum set criteria of yours. The backend management tool must be robust to comply with your minimum required time frames. Additionally, it must fetch the pricing for the pre-set rules to add the cost on its own.
Our Delivery Date Scheduler is compatible with Magento 1 and Magento 2 platforms. It will enable your customers to schedule the delivery date with precise time. Find out more about Delivery Date Scheduler extension for Magento 1 & Delivery Date Scheduler extension for Magento 2.
Robust Inventory Management
Managing expectations is the key to build loyal customers. Stock unavailability after the purchase is a fatal error for online businesses. Would you buy from a site that missed a promise like that? The online consumer is demanding and does not handle issues like that lightly. You not only lose a customer but you also get a headache of social media outrage from consumers when you err in this fashion.
There is an easy fix. Add stock quantity in your CMS while adding a new product. Real-time inventory updates would mark the product out of stock on its own. Even better, when you have returns, you require the quantity added back to stock. Our Magento extensions from MageMob series are perfect admin tools to integrate similar features.
MageMob Inventory for Magento 1 will enable your backend with robust inventory management features. Additionally, it will provide you a mobile app to manage backend inventory functions. Find out more about MageMob Inventory Management Magento extension.
Custom Product Designing
Especially, if you are selling non-branded products - you must resort to online product customizations. You must offer more than standard product catalog. You must find innovative ways above the discounts and offers. It just does not yield loyalty. It kills the brand retention ratio.
Through online product customization, you can offer customers literally what they want. Consumers love Apparel, Gifts and mobile covers, laptop skin and so many more products with their own version of custom designs. Provide them the platform. Let them paint their own colors.
Explore our All-inclusive web-to-print solutions store. And learn more about Magento extension for Product Customization Tool.
Provide Your Customers a Native Mobile App
To build a native mobile app for your business could be quite a task. If it is not a native mobile app, you just would not be able to provide the desired UX. So, quit the idea, if it is not a native mobile app. The question again is how time consuming a native mobile app can be. Or, the maintenance of the mobile app.
However, if you have a Magento 1 powered website, your worries are just a little less. All you require is Magento 1 powered website. And our Magento extension can provide native mobile apps. Using our MageMob App Builder you can build native mobile app for iOS and Android. Find out more about MageMob App Builder (Previously known as MageMob Cart).
In order to enhance functionalities of your web store, you may opt for in-house development or external resources. However, there are extensions libraries for Magento Website Extensions. AppJetty is a trusted Extensions store for Magento extensions. We are Magento Certified developers and provide more than 100 extensions to global clientele.
These powerful extensions add value to your store through enhanced functionalities. Instead, running through the cycle of development, explore the features and review of our products. We provide extensive support for of our products. Additionally, we provide regular updates and security patches for our products at regular intervals. Explore our Magento extensions store and find out more about them.
View Source: https://www.appjetty.com/blog/tips-boost-magento-web-store-sales/
It’s been over a year since the release of Odoo version 11. The last month (October 2018) witnessed release of the much-awaited Odoo Version 12. The latest version of Odoo not only has some new usability updates and features but also has some new modules. Being Odoo Ready Partners and Odoo development services providers, Biztech Consultancy is aware of the latest updates and would want to share them with you.
Version 12 of Odoo has some major changes in the Account module. The new Odoo accounting module is easy to configure and use and comes with different features and functionalities for accountants including the facility to use OCR and import vendor bills. It also entails the new Document Management and IoT module that helps you manage your IoT devices.
Through Odoo V 12, you can manage multiple websites with respected themes. Which means, it is possible for you to have more than 2 websites having their own theme ordering capabilities integrated with your ERP backend. This feature brings a lot of convenience for ecommerce business owners who wish to simplify the management of more than one website. Now, let’s go through the list of other major changes in the latest version:
Given above is the complete journey of Odoo 12 features. Which updates will make a difference to your Odoo systems? Please feel free to share with us. To know more about our Odoo ERP solutions, get in touch with us at the earliest!
Image Credits: medium.com & bistasolutions.com
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Original Post : https://www.appjetty.com/blog/odoo-version-12-what-does-it-have-in-store-for-you
With the rise of business opportunities & concerns, modern businesses are looking forward to integrate online surveys with CRM. Everybody is raving about CRM (Customer Relationship Management) systems these days. We see dozens of system integrations are available to help leverage business data as efficiently as it comes in. CRM integrated surveys help businesses of all sizes become a lot more competent at selling.
Moreover, the needs of satisfying customers are easily served through CRM integrated surveys. Asking for customer feedback is not only ideal for examining the potential levels of customer satisfaction, but also an apt way for your business to flourish and evolve with improved results. CRM integrated surveys may give previously unexplored business insights and get to know the areas where you need to improve.
BETTER AUTOMATION ACHIEVED
To know how such surveys empower businesses with better automation, we need to first understand the difference between general online surveys and CRM integrated surveys. CRM surveys help you quickly get feedback from all your contacts which is then automatically stored in your database for automated presentation of data using well designed and interactive graphs. And once the analysis is done you can take up actionable items and start improving customer experiences almost immediately. On the other hand, general online surveys will require you to connect the dots yourself – organize contacts, collate data and present it, find out a way to act upon the data. Amidst all this, you may lose out valuable time and opportunities.
GOOD REPUTATION GAINED
Your company’s reputation comes first. And it is easy to manage reputation when you have the perfect and well integrated system to help gather customer feedback and act upon that feedback to improve your brand perception. Better automation would lead to better management of customer feedback and suggestions resulting in better customer feedback and better brand reputation. Today, businesses need to be customer centric for brand building, improving every customer interaction.
RIGHT CUSTOMER DATA SERVED
With surveys the most important aspect is the accuracy of the data that you are capturing. With CRM integration, you can collect the right information, mostly in a timely manner. And the biggest advantage is, following up with customers becomes effortless using details supplemented through CRM like customers’ choices, needs, dislikes, contact information, scores, geographical information, etc. Likewise, knowing the potential value of customers, based on their requirements and purchase history, will help you form decisions about which problems to solve first.
CONCURRENT CUSTOMER FEEDBACK RECEIVED
If you have listed the latent business opportunities, then, you are doing great! You can certainly convert an opportunity into your customers. But, how? You can ask them about their particular needs and trail towards your destination. Once you have feedback with you, further you can measure opportunities based on their reactions – replies. This is how you can reach to your desired goals. However, all this would only take place if you have a survey well integrated with your CRM system.
CUSTOMER COMPLAINTS SOLVED INSTANTLY
For your customers, the most significant factor is, their problems get solved without any hassle. With CRM integrated surveys, even the smallest issue gets solved within a few minutes. You can easily communicate with them and understand their complaints immediately. Once the issues (data) is stored, you can make that data actionable and put it into your CRM workflow; thus it is helpful in future as well.
RIGHT AUDIENCES CONTACTED SMARTLY
If you already have CRM surveys, then pulling out the right data from the right people is simple. By creating customized surveys in a smart way, you can use your CRM system to set opportunities in front of the right audiences at the right time.
RIGHT ACTIONS TAKEN IN TIME
To convert more sales, it is imperative to act upon opportunities through surveys. CRM integrated surveys help you focus on customer requirements and handle customer’s actions immediately. Let’s take an example, if you create a satisfaction survey and it shows low satisfaction scores associated with high attrition, you can start taking actions to boost customer satisfaction and increase retention.
Thus, CRM surveys help you get accurate business data with better control and visibility over the lead generation. They are a great helping hand when it comes to fostering strong customer relationships and rebuilding internal processes. With combined data of opportunities and transparent customer feedback, strong business growth is very much achievable.
Orginal Post : https://www.appjetty.com/blog/crm-integrated-surveys-help-businesses
Appjetty is a digital software products store specializing in extensions, plugins and apps for host of software platforms like Magento, WordPress, SugarCRM, SuiteCRM, Odoo, Dynamics CRM, etc.