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Raise your hand if you feel that managing the backend of your Magento e-store is a task! Well, you are not the only one. Several ecommerce business owners go through the same ordeal. And there is a lot to do. Handling sales activities, managing products, interacting with customers, and creating reports. Now, the question is, would you be able to handle all these tasks single handedly? The answer of course, is no. As a business owner, your major focus is to interact with your customer base and expand your current business. And you when you are on the move, you cannot personally supervise different aspects of your e-store. Such instances create a dire need to have a Magento Admin Mobile App in place. These apps bring a lot of convenience for e-store owners as they enable them to handle multiple administrative tasks on the go. So, how do apps like these help the e-store owners? What are the benefits of using them? Let us understand in detail: Customize Dashboard According to Needs When I use the word dashboard, you might imagine a boring menu with some generic options. Well, this is not the kind of tool you need to settle with. A superior quality Magento Store Admin Mobile App will enable you to work around your dashboard seamlessly and add the modules you want. Using it, you would be able to create sales reports having details like average order value, number of orders, total sales etc. You can create these orders for a specific duration – last 24 hours, 7 days, 30 days etc. Even if you handle multiple stores, you will be able to get results for the store you want. Manage Sales Activities Let us say a customer places an order with you. They do not like the product and return it back. Now, as you are not at your workplace and your team members give you an update about it. How would you check the product billing and shipping details? Well, Magento Store Manager Apps provide you with such information on your fingertips. It also enables you to create invoices for sales orders and cancelled orders from your app. You can also print this information; anywhere at any time! Imagine the kind of convenience it would bring for you. Handle Products on The Go If you have a small business, you might start with fewer products. But as you expand, you are sure to add more products to your e-store. The best part – you would also be able to create a new product in few clicks through your Admin app. All you need to do is use the add product feature and the product gets added to the product list. As an admin, you will be able to view and manage these products on the go. In case, you decide to withhold the sale of a product, you can also enable or disable it. Maintain Customer Relationships When you have an e-store, you might need to handle a lot of customers. This includes finding customer details, interacting with them, or sending email about your product details. But how would you get an access to customer details? Now that is easy! Every time a new customer signs in, you can create a customer account in your backend and feed in all the details. Thereafter, you can have a bird’s eye view of customer details through a list. In case you input wrong information, the app also enables you to edit it. Apart from the above-mentioned features, you can also get push notifications related to your inventory, new customer sign-ups as well as orders. You can decide upon the type of Magento Admin Mobile App you want to have. Just create a list of your requirements and get an extension for your needs at the earliest! Take a walk downtown during the office hours and you will find several corporate heads immersed into their mobile oblivious of their surroundings. Just as you might think that they are busy communicating, educating, and entertaining themselves; they would be accessing their marketing collaterals and resolving customer issues. Thanks to smartphone accessibility, the concept of customer relationship management has reached another level. According to a research study by Gartner, the businesses of today spend around $12 billion every year on CRM mobile Apps. Although this is a reality, there are several businesses that have not leveraged the power of mobile application for CRM. Through this article, we intend to acquaint you with multiple ways in which CRM mobile apps are transforming businesses worldwide. So, here we go! Keep Ahead with Real Time Updates Right from forecasts like this one to activity updates and performance reports, CRMs provide with real-time information to the users. Search for “SugarCRM Mobile App” and you will come across several applications that provide such facilities. The best part? Admins can also obtain hourly, monthly, and quarterly updates. These updates on the go can help CRM users in many ways can ever imagine. Things can happen faster and transactions get quicker. The GPS Advantage A well-designed SuiteCRM Mobile App provides location-based access to CRM users and gives them a list of leads, present and potential customers along with their locations. This facility saves a lot of time, efforts and of course, fuel. Team Collaborations and Access Now, as the CRM is a centralized system, it keeps all the team-mates aware and updated about meetings, follow-ups, deal status, progress reports and more. You can also obtain a customized Mobile Application For CRM. Enhanced Customer Service Customers need answers to their queries on immediate basis. Finding information about the status of customer queries also gets easy with the presence of CRM on fingertips. Increased Productivity With accurate and tangible data, real time updates and enhanced productivity, CRM mobile apps are proving to be a bliss for CRM users that are on the move. Is There Anything Out There for Sugar/SuiteCRM Users? TapCRM – is a Suite and Sugar CRM is a great way to provide on the go access of CRM data to your teams. It helps the users to conduct efficient operations and works on both Android and iOS platforms. And the best part is, you can get working with it in 3 easy steps given below:
View original Source: https://www.appjetty.com/blog/crm-mobile-apps-transforming-ways-do-business/ You might be feeling on the top of the world by merely having an online presence. However, you must know that there is a vast and deep ocean out there. And you’re just a drop! Read about the offerings of e-commerce giants like Amazon, eBay or Wal-Mart and you might feel an instant intimidation. Anyway, it is not just the sales figures of these companies that should impress you.
You should be more curious about what must be going on behind the scenes. What processes these ecommerce companies undertake in order to achieve impeccable deliveries? Having these curiosities as an ecommerce business owner can help you reach places. Today, we will discuss about the ways in which you can overcome them. Choose the Right Platform The market of ecommerce has always been evolving. Every few months, a new technology pops up or asks for an update. However, it is important to choose a platform that offers fruitful results at cost-effective rates. Small and medium enterprises often go for WordPress and Shopify. Large enterprises with intricate website structures choose to go with Magento eCommerce platform. Although Magento is a leading platform to get feature-rich websites, some business specific functionalities might go missing. This is when Magento extensions can come to your rescue. Step 1: Enhance Your Global Imprint The best part about having an online store is that you get to expand your reach and open your business to the customers from all over the world. Only by doing so, you will be able to achieve better and improved sales. Also, it is important to understand the nitty gritties of global logistics and currency rates. Apart from these aspects, ecommerce store owners also face other challenges given below. Step 2: Overcome Data Integrity Issues Ecommerce websites are huge. If there the data is defective or gets manipulated due to error, it can prove to be a hindrance in the product manufacturing. This applies especially to the supply chain aspects including available stocks, number of sold products and decline of stocks. And that being said, it is very important to load inventory data in real time. So, once must take proper measures to ensure that no part of the website is vulnerable. Step 3: Install Inventory Extensions Business owners having their warehouses at different locations find it quite difficult to maintain the stock count. Now, whether you have a Magento 1 or 2 platform, you must have a software in place that helps you get over the discrepancies in the inventory area. Search for “Magento 2 Extensions” and you will come across several companies that offer inventory management solutions. These extensions come with features that help you manage orders, stocks, warehouses, suppliers etc. Step 4: Provide an Omni Channel Experience Customers no longer shop from their favorite brand through a single resource. They keep switching between different ways like online shopping, pick and go, buying from on-line storefronts etc. As the buying habits have modernized, it becomes very important for e-store owners to provide their customers with an Omni Channel experience. For example, Starbucks offers services at their physical cafes, through chat bots and also offers the order online and pick up from the cafe option. This brings a lot of convenience to the everyday buyers. Step 5: Make the Most Out of Social Media Last, but not the least, it is important to understand the power and reach of social media. Through social media pages, it is possible to reach your audiences effectively and interact with them on a personal level. Social Media pages also enable the e-business owners to spread their words through competitions, advertisement, campaigns etc. In case you find yourself lagging behind on the social media aspect, it wouldn’t be wrong to hire a digital marketing company that can help you enhance your presence on this platforms. Concluding… We hope the above mentioned guidelines will help you reach places with your ecommerce business. What are the other ways in which you think you can overcome the daily e-business challenges? Please feel free to share with us. “We deliver your Pizza in 30 minutes or you get it for free” When Domino’s had come up with this challenge for its customers, they explained that more than it being a challenge for them, it was a challenge for their customers. A challenge to be ready when the Pizza gets delivered - hot and fresh right at their doorstep. A challenge, to be around. And last, but not the least; a challenge to be completely dressed when they knock!
Now, a challenge like this not only intrigues people but creates a lot of curiosity for the brand. A study conducted by Voxware on 500 consumers on their delivery expectations for online purchase proved that 69% would not prefer to shop from an ecommerce brand if they do not deliver the product to them on the day promised. So, what is the impact of delayed deliveries on your ecommerce business? And how would you overcome these challenges using a delivery date extension? Let us try to know. Pressure on Customer Support “I had ordered my product 15 days ago. Why haven’t I received my product yet?” Delay the deliveries by a day and your email box will be full of such queries. And it depends if your company is reachable on call or not. Otherwise, your phones won’t stop ringing either. Imagine the amount of pressure it will put on your employees! Instead of focusing on enhancing your brand or attracting more visitors, they will get busy answering queries. Also, it will affect the revenue generation and have a negative impact your workforce. Negative Reviews on the Website Well, this is something you can’t save yourself from. Reviews play a significant role in making or breaking your sales. People can write reviews showing your company in bad light. Not just on your website but also on different forums on Google. Now, if your delivery services are not up to the mark, the possibilities of bad reviews are higher. On seeing the reviews, the customers might get apprehensive about making transactions with you and you will lose several potential customers. Social Media Criticism By now, you must be aware of how important social media platforms are. Now, let’s say you have a page on social media and your delivery standards are plummeting. If your services deteriorate, your customers will write comments on your page and report against you to the social media authorities. This will result into your page being taken off and your page being shut down. Imagine the kind of impact it will have on your brand name! You definitely do not want to go through the hurdles mentioned above. And hence, you would need a system in place that helps you to make deliveries on the dates that your customers want you to. Now, let’s say you have a Magento ecommerce store and you want to ensure timely deliveries. In this case, you can search for order delivery date extension and find the one that goes with your requirements. So, How Does a Delivery Date Extension Work? The major objective of any Delivery Date Extension is to take the uncertainty and speculation out of the delivery system. When you install an extension like this one, it enables the e-store owner to set the convenient delivery dates from the backend and reflect it in the front-end for your customers. Thereafter, your customers can select the date they want the delivery on and order for themselves. The advantage of plugins like these is that it enables you plan for your deliveries in time and reach upto your customers’ expectations. We hope that you find the one that suits your requirements soon. All the best! |
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Appjetty is a digital software products store specializing in extensions, plugins and apps for host of software platforms like Magento, WordPress, SugarCRM, SuiteCRM, Odoo, Dynamics CRM, etc. Archives
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