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Today eCommerce is growing rapidly. Because of which companies are moving their business online to capture that market share. This rapid growth has made things which were a luxury of the past necessity of the present.
Here, are some of the facts to add weight to the previous statement:
But, one of the major reasons behind the success of the eCommerce industry is luxury and flexibility. The luxury of getting the things delivered to us and the flexibility of them being available anytime are the reasons what make shopping online the first choice for any buyer. Thinking why these things matter to customers? So, let's discuss some of the issues customers faced during the offline era and how the rise of eCommerce solved them.
But, 24 hours to go for your trip and your book has still not arrived. You call the bookstore and demand the reason for the late delivery. And they tell you that they will deliver it to you the next day as they don’t work on weekends. You will be angry and frustrated with them. Because you definitely wished to read it on your trip and don’t want to leave it behind. The very next thing you will do is decide to never order again from that place. Small things like these that do not provide a clear picture annoys customers a lot. But, Magento 2 delivery date extension solves this problem or any such delivery date extension. It provides your customers with the option of selecting a convenient delivery date and time for deliveries. And you as an owner can provide a clear picture by showing only those dates when it is possible for you to deliver.
Lack of easy rescheduling is one of the major drawbacks of offline businesses. Just imagine, some urgent situation has come up in your delivery person’s family and you need to reschedule your delivery but of course, you cannot do so as customers are very likely to get angry. Plus you can lose your customers if you cancel deliveries last minute. On the contrary, this feature helps when provided online. It helps your customers showing that you are flexible but it will also bring ease to you and help you build a good connection with your customers. As an owner, you should look out for both your customers and your delivery person. So, in such cases you can provide your customers with the option of rescheduling their delivery before 24 hours. And since you will be providing this feature, you will have some or the other back up always.
Currently, customers have a lot of options available when it comes to shopping online. If you cannot provide them with the options of flexible delivery then there are chances of them going to your competitors. In fact, some research shows that 50% of customers stop purchasing from eCommerce websites because of unsatisfactory delivery options. But, if we see the other way around, then timely delivery of products increases customer satisfaction and leaves you with positive customer feedback. With the help of the Magento 2 estimated Delivery date, you can easily make sure that delivery happens on time and you provide better customer service. Final words: Having an e-store is a very difficult task. You need to take care of multiple things and most importantly your customers. In such situations, having a Magento 2 delivery date extension can ease some of the burden of providing satisfactory shopping and delivery experience. It provides you with multiple options that are beneficial to your business as well as your customers. A CRM survey is undoubtedly an important tool for a brand. It helps you understand your customers’ perspectives and engage with them better. However, if your surveys fail to relate to your audience, they won’t serve its purpose of collecting quality responses and actionable information.
Now the question arises: How to create surveys that actually serve that purpose? The answer is an efficient CRM survey module. There are a number of CRM survey modules available but there are factors you need to consider to make an ideal choice. We’ve listed them below. Qualities of an Ideal CRM Survey Module
Let’s take an example to understand how it works. Let’s say that you have a different set of questions each for your first-time customers and repeat customers. Obviously, you won’t want a first-time customer to view or answer a question specifically for a permanent customer. Or vice-versa. And that’s where Skip Logic comes in. The very first question of this survey will be something like ‘Shopped at our store for the first time?’. Based on ‘YES’ or ‘NO’ from the respondent, the survey will redirect them to the next relevant question. This is just an introductory example of ‘Skip Logic’. You can branch questions based on conditions to make it more relevant further.
For instance, if you have specified the purchase of a product as an event, CRM will auto-trigger a survey after a customer makes a purchase. This survey can help you understand how the customers found the overall purchase flow. Moreover, it saves you from the hassle of having to keep track of sending a survey to every customer after any such event. With the ability to gather much essential feedback from customers at the right time, you can stay on top of the management of your customers’ satisfaction and needs.
Generally, it is a single question survey where you ask customers to give a rating to your products/services between 1 and 10. Customers giving ratings up to 6 are ‘detractors’, 7 or 8 ‘passives’, and above 8 ‘promoters’. The total count of promoters is your Net Promoter Score. It helps you know your brand’s image. And further, help make strategies more effective to convert passives and detractors into promoters. Sometimes, you can also include an additional open-ended question to ask customers for their suggestions for improvement, if any. In a NutshellSending surveys is a highly valuable means to collect customers’ viewpoints. But a good survey demands a good CRM survey module based on your CRM with features discussed above. For example, if you Sugar CRM then you can opt for the SugarCRM survey module. Only after ensuring your survey module has all these features, your surveys can become a standout. Summary: Sending surveys is not enough to get the results you want. You want to be equipped with features like skip logic, data piping, and more. Read more to learn why… In this era of globalization, the language translation is the need of the hour to take your business global. Shopify is a highly popular eCommerce platform today due to its affordability and smooth user interface. If you too are a Shopify e-store owner, here is good news for you.
After the huge success of Magento and CRM extensions, our AppJetty team is ready to serve you better with our debut in Shopify products with our first-ever Shopify plugin – the AppJetty Language Translator. You can integrate this plugin into your Shopify backend and translate your website content into the language you want. With all the native Shopify language translation features, this plugin forms an ideal language translator plugin for your Shopify store. View the Shopify Language Translation plugin. Let’s explore some of the features of this translator in detail and how they benefit your store.
So if your store is small with only a few store components, choosing them manually can be a better choice as it won’t take much time nor you will have to review the final translated content before publishing. On the other hand, if you have a large number of store components, translating every product manually will neither be practical nor easy. To avoid this tedious task, bulk auto-translation (through Google API) is an ideal choice. Further, you can always keep track of the translation status during mass translation through a button against every product that shows ‘Pending’ when a translation is going on and ‘Completed’ when a translation is complete.
This means you can host all translations within your Shopify store database. This not only expedites the store translation but also makes it SEO-friendly enabling you to market your products/services globally.
Consequently, you can retain your existing customers as well as turn your first-time customers into life-long ones through language personalization beyond just store content. Are You Ready to Globalise Your Shopify Store? Our AppJetty Language Translator is a versatile language translator plugin for your Shopify store that won’t only translate your store content but also make your store sales-driven through enhanced SEO-friendliness. Want to know more about the features or integrate the plugin into your store? Drop us a line at [email protected] and we’ll get back to you within 24 hours. Original Blog: https://www.linkedin.com/posts/amitappjetty_shopifylanguagetranslation-shopify-multilingual-activity-6659077878627602432-60-m With Greenland, the only country in the world with zero active Corona cases, the gravity of the novel Corona issue needs no explanation. With complete or partial lockdowns across the globe, there is hardly any company that is physically open barring some government or private essential service and goods provider companies.
When such is the scenario, remote CRM management becomes a major challenge. There are various issues that arise when managing Dynamics CRM operations while being physically away from the office. When you don’t get to interact with your clients, customers, or employees face-to-face, it becomes difficult to keep track of your business/CRM operations. Here comes a Dynamics Calendar plugin as your savior. There are a number of calendar plugins available that help you manage your Dynamics CRM efficiently. An ideal calendar plugin lets you manage everything right from within the CRM calendar without having to maintain a separate calendar. It gives you a single dashboard screen from where you can effectively control and manage your CRM activities. With every CRM module available right on the dashboard, you need not go back and forth between different modules. Let’s understand how a calendar plugin can help you effectively manage your day-to-day activities and how it can resolve various issues that arise when working remotely. Effective Activity Management Time management can be a big issue while working remotely at times. Keeping track of daily activities becomes difficult. Going into individual modules and creating tasks there is time-consuming and error-prone. A calendar plugin not only helps you keep track of CRM activities but also lets you create new activities, edit and copy them from a single dashboard. Moreover, you can apply filters to segregate activities based on their priority or status to efficiently manage them. It helps you stay on top of time management with real-time reminders of activities on your screen or in your email as per your preference. Easy Follow-ups and Conflict Management When in office, you can take follow-ups from your team members about their daily activities at the end of the day face-to-face and ask them what activities they would take the next day. However, this is not easy when working remotely. A calendar plugin lets you share your calendar with your team members and their calendar with you. You can easily take follow-ups of their due tasks with a single-screen view of activity statuses through shared calendars. As everyone knows each other’s schedule, they can adjust tasks or activities accordingly to avoid any possible conflicts/time-clashes. Productive Output While you may interact with your team members in person and instruct them to make changes in their priorities or schedules as per the run-time urgent requirements, it gets a little tricky when working remotely. Here comes into play a calendar plugin. It helps you stay productive with detailed and actionable calendar views like Agenda, Gantt, List, etc. along with a dynamic tooltip and a detailed pop-up as per your industry requirements. If you are a team lead, you can also create an individual customer calendar according to tasks related to them or activities in progress and share such calendars with the assigned team members to make it easier for them to edit their schedules accordingly and change priorities if required. This proper exchange of information and priorities between you and your resources results in increased productivity. Mobile Responsiveness When at home, there may be times when your PC or laptop may break down or may pose connectivity issues due to a defective Wi-Fi adapter, LAN, etc. In general, all calendar plugins are mobile responsive and let you access your Dynamics CRM on the go. With an interactive user interface, you can manage appointments, calls, meetings or other activities easily and efficiently through a mobile-compatible app plugin. Thus, you can upkeep your productivity even when working on a mobile device. Are You Ready to Streamline Your Dynamics Operations Remotely? Since the novel Coronavirus has made returning to the normal working environment difficult for at least a few months, it is time you thought of an alternative way to retain your work efficiency and productivity when away from the office. If you use Dynamics CRM, a Dynamics CRM calendar plugin is an ideal solution to manage your CRM operations when at home. Original Blog: https://www.appjetty.com/blog/managing-dynamics-remotely-using-dynamics-calendar-plugin-amid-covid Novel Coronavirus (COVID-19) is no more an unfamiliar word after WHO declared it a pandemic in March, 2020. The rapid spread of the pandemic has reemphasized the great need for collection of accurate and correct information to get an insight into people’s views about COVID-19, health professionals’ preparation level to tackle this global threat and much more.
A number of survey modules are available out there. However, you should assess all their features thoroughly before you finally choose the CRM survey module that fits your requirements the best. Let’s understand the several types of surveys healthcare professionals, companies or local authorities can conduct to gather important data and analyze it to plan further strategies accordingly. For BusinessesWith almost all company offices locked down, the employees have no option but to work from home. Working from home has one big advantage - flexibility. However, working remotely poses problems as well. While you have everything organized and easily available in the office premises, such is not the case at home. Even after ensuring the best arrangement possible, several issues may disrupt the normal workflow. A ‘log-in’ issue, ‘access denied’ issue, or ‘timing entry’ issue, etc. may arise. If you are a business owner or a team lead, ensuring a smooth working environment at home for your employees or interns is your responsibility. Therefore, to gather your employees’ experience and challenges, you should send surveys on a regular basis. Based on the data you gather, you can work out the best possible solutions of employees’ problems. Also, find out the number of employees in the vicinity (say, within a range of 4-5 kms.), within the city but far, and have left the city. Also, determine the number of employees who can visit the office in case of an urgent requirement. This kind of data will help you plan proactive strategies to handle an urgent situation. For Local Healthcare UnitsLocal healthcare units (especially government hospitals) in collaboration with local administration authorities can conduct surveys in their respective regions to assess the general health and residents’ vulnerability level by finding out about their comorbidities. Using these statistics, they can work out a roadmap to curb the novel Coronavirus spread as well as they can. Besides collecting demographic stats (like age group, gender, etc.), they can also assess the level of awareness and preparedness. For instance, they can ask ‘How frequently do you wash/sanitise your hands?’ or ‘Do you wear masks while going out?’, etc. This type of data helps them determine what they can do to increase the level of awareness and preparedness among people. For Educational InstitutionsSchools or coaching institutions who have started online classes can use surveys to assess the problems and challenges students are facing. You can ask them their overall experience of online classes. Further, you can also ask them for their feedback about online tutors and determine the scope of improvement. Besides, several questions to assess their study methodology, daily study schedule are also worth including. Mentorship programs are trending in the education sector (especially coaching classes). You can also run a mentorship program where you assign a batch to every faculty who will be its ‘mentor’. Every mentor will take care of students’ problems and track their individual performance using surveys. Let’s understand how with examples. Every mentor can send a survey to all the students of the assigned batch after each online test. They can ask them to choose the difficulty level out of Hard, Intermediate, and Easy. Or they can also let them rate the difficulty level on a scale of 1-5, where 1 denotes ‘Easiest’ and 5 denotes ‘Hardest’. This data can give you a better insight into every student’s intelligence level and level of preparedness for the exams. You can also ask the students with poor performance the reason for such performance either by putting all possible reasons in the form of options in an MCQ. Or a better way would probably be an open-ended question to let them freely describe their issues. Similarly, you can also ask if they need any special support from mentor(s) or management to help improve their performance. Accordingly, you can strategize your efforts to enhance weaker students’ performances and not let good student’s performances go down. This way, surveys in an educational institution or school can help streamline the whole education process. For Assessment of Administrative Measures at Local Level There are several ways the union government and state governments can collaborate using surveys to streamline the exchange of information. Let’s understand the three possible ways surveys can help: Assessment of General Preparedness Measures Timely surveys can help keep track of preventive measures at localized levels. The union government can send surveys to state government officials (CMs) asking about the preventive measures against CORONA spread and whether they are enforcing lockdown rules and regulations properly. It can also ask them to clearly state any challenges that the union government can help overcome. On the state level, the top-level officials (including CM) can assess the situation of every district by asking district-level officials about their preparedness measures. This localized assessment can help administrative authorities at various levels and reinforce strategies state-wise or district-wise after thorough analysis. Assessment of Healthcare MeasuresTimely surveys can help get an insight into healthcare measures - at the national and domestic levels. The union government can send out a survey to assess the healthcare measures private and government hospitals in every state are taking to prevent the CORONA spread. Based on the replies, they can determine whether they are following standard treatment and sanitization guidelines during COVID-19 treatment or not. One of the major problems today is the shortage of PPE and ventilators. So, the union government can ask the state health regulatory bodies and officials to determine the exact number of PPE kits, ventilators, or medicines stocks, etc. and their future requirements. The state level officials can consolidate data from all districts’ health care units through surveys and send them to the center. Assessment of Ration Reserves and Distribution Measures With a large number of migrant laborers and daily-wage workers rendered jobless, well-organized ration distribution is the need of the hour. Here again, the union government can send surveys to find out the number of BPL citizens (including daily-wage workers or migrant laborers) and the state ministry’s measures to supply them ration items. The state government can assess the district-wise measures in this regard and consolidate the data to send it to the union government. The union government can also ask the ration reserves with each state and how long they would last. Based on this data, it can transport ration reserves from states having a surplus to those facing a deficit and set a balance across the country. The state government can also ask whether the districts need individual volunteers, NGOs, and social co-operative bodies for effective ration distribution. Accordingly, they can assign them ration distribution duties wherever need be. In a NutshellSurveys are vital for gathering crucial information during the prevailing global Corona threat. These surveys not only get a better idea of the situations but also plan strategies accordingly to handle them in a number of sectors. How Can AppJetty Help You Out?Our Survey Rocket is a next-gen Suite/SugarCRM survey module that you can integrate into your CRM and generate highly useful and relevant surveys with the help of its cutting-edge features like Data Piping, Survey Reporting, Survey Automation, NPS, survey reporting and more. Source : https://www.appjetty.com/blog/using-crm-survey-amid-covid-19 With over 20,00,000 COVID-19 cases worldwide, ‘social distancing’ is the new buzz. In the prevailing pandemic scenario across the globe when social gathering has become the talk of the past, brick and mortar store owners are having a hard time retaining their businesses. With their shops shut down for an uncertain period, they have lost their sources of income. Even if they are open, there are hardly any customers due to lockdown restrictions imposed.
Now comes the question: Is there any way to survive this? The answer is ‘Yes’. A business app! Yes, a business app can help you bounce back. However, if you are totally new to the online world, it is crucial for you to understand how you can tap into a business app. There are two methods – a standard one and an unconventional one (or an effective short-cut). Ideally, you should take your business online first by building an online store. If you are a novice in the field of online business, our AppJetty development team can help you with that. We can develop an online store, optimize its look and feel its content, and market it for you. Contact Us to Build Your Business App Once people start noticing your online presence, you can build a Magento mobile app using an app builder module for your online store and start ASO. Sounds a well-thought and organized method, right? Undoubtedly, it is! The only thing is it is a bit tedious and time-consuming as well. Which again wouldn’t be a problem in the otherwise normal days. But probably not in these times when every single day counts for your business survival. Further, this method is not only lengthy but also slightly more expensive. And risking a big investment these times won’t probably be a wise choice. So, two questions that arise are: Is there any alternative way to expedite this long process? If yes, what is it? Luckily, the answer to the first question is – YES. All you need now is the answer to the second question. If it is to be a one-word answer, it is the ‘short-cut’ method – INDUSTRY-BASED APP CUSTOMIZATION. Let’s walk you through the procedure to get a business app in the shortest time possible to catch up. For your better understanding, we are taking a real-life example. Suppose you are a grocery store owner. Consider two scenarios.
In both cases, the number of customers visiting your store will be lesser than that in normal times. So, how to upkeep your sales? A custom mobile app is a way out. You must be wondering how, especially when you don’t have an online store yet. Fortunately, it is possible through a custom business app. We can help you quick-launch your online grocery business through such a custom app. We even have a wide range of ready-to-launch) industry-specific demo apps. You can choose your industry and customize the app to make it a cutout for your business. For a grocery app, you must have the following functionalities.
And that’s it! Once your developer company builds a grocery app with all these functionalities, it will launch it on Play Store (for Android users) and App Store (for iOS users). Though ASO (App Store Optimization) takes time to bring your app in top search results, you can still cater to your customers in your vicinity. You already must be having your regular customers’ database in either hard copy or soft copy. All you need to do is create an Excel sheet for that and subscribe to a mass SMS or email service (like MailChimp) to send your app link to all your localized regular customers who are within a range of 5-6kms. for them to know about your app and download it. This way, they can order items easily through your app and you can deliver their orders at their doorsteps. With the inventory management feature enabled, you can easily manage your stocks from within the app as well. Thus, your regular customers’ orders will keep in pouring and support your grocery sales despite the prevailing scenario. You can even help the local administration deliver the required grocery items in zero-mobility areas through your app. For more customers to know about your grocery app, you can use social media (even your personal account) to reach out to all your friends and request them to inform others about it. Consequently, your outreach will broaden slowly but surely and even distant customers will start noticing your store through your app. You can then receive orders from even distant customers, ready them and hand them over to local administration for door-step deliveries. If you have a few volunteers, you can even request the administration to grant you official permission for door-step deliveries and share their load. Now remains the third and the last question – Can you go for a full-fledged online presence later with both a sales-driven website and a full-fledged engaging app? Yes, you can!! Here again, our development team can help you with that. You can build a grocery website and tweak your already existing app (a short-term solution to the current situation) and extend its functionalities to transform it into a high-end grocery app later anytime! Are You Ready to Safeguard Your Business? A business app is an immediate solution that can help you tackle the COVID-19 pandemic crisis and minimize its impact on your store sales. While the ideal way to go online is with an appealing and optimized online store followed by an engaging business app with full-fledged functionalities, you can always take your first small step with a custom business app for the time being. After all, something is better than nothing! Original Blog:https://www.appjetty.com/blog/business-mobile-app-to-shield-your-business-from-covid Server actions like creating a record, executing several actions, etc. can enable customers to meet their requirements in Odoo 13. So, let’s understand this functionality in detail and how to use various parameters in server actions accordingly. Before we proceed to discuss all server actions in detail, it is important to understand what server actions actually are. Server Actions: Definitions and TypesServer actions are actions that can be executed automatically. As an Odoo admin, under the ‘Technical’ menu comes the Actions -> Server Actions option. However, for the ‘Technical’ menu to be visible, you need to activate the ‘Developer’ mode first. To activate the ‘Developer’ mode, refer to this screenshot. If you use any Odoo 13 theme or app, you can define a server action for a complex and long task like “Product Website Published.” There are two ways to create a server action. - Using code - Using user interface (GUI) Below are some available server actions: - Update the record - Create a new record - Execute Python code - Execute several actions - Send Email - Add Followers - Create the next activity - Send SMS Though all of these server actions are quite important, one of the server actions that you often need to create is ‘Update the Record’. Let’s understand this server action in detail and how to use it. Following that, we will explain the rest of the server actions in brief as well. Update the RecordLet’s take a real-life scenario to understand the use of this server action. If you handle a website that has lots of products and wish to publish all the products in one go, you can simply define a server action with “Update the Record”. Now, create a record for ‘Server Actions’. Add the following details: - Model - Model linked to the action - Action to do - Select the action ‘Update the Record’ - Feld - Specify the field you need to update. - Evaluation Type - This is the type to be updated and is of three types - value, reference and python expression - Value - It specifies the ‘Value’ field as a literal value. - Reference - Allows you to select the existing values in the ‘Record’ field. - Python - The ‘Value’ field is interpreted as a ‘Python’ expression. Now add your server action to the related object via the ‘Create Contextual Action’ button. After you add this button, you will see that the menu appears under the ‘Action’ button of the related objects. In this case, the related object will be “Products”. Below are the several other types of server actions that you can create similarly: Send Email: Using this server action, you can send emails to your partners. Add Followers: Using this server action, you can add followers and channels. Execute Python: Using this server action, you can execute a block of python code. Send SMS/Text Message: Using this server action, you can send text messages in bulk to your business partners and customers. Create Next Activity: Using this server action, you can create the next activity. For instance, if you have a meeting with a client, you can create an activity ‘Meeting’ and specify its due date. Execute Several Actions: Using this server action, you can perform several server actions at a time. Create a New Record: Using this server action, you can create a new record. But for that, you need to specify the model you want to create the record in. In a NutshellDefining server actions in an Odoo 13 theme or app helps users create or update a record, create an activity, etc. enabling them to meet their requirements. Source Link : https://www.appjetty.com/blog/creating-server-actions-in-odoo-13-theme Inspired by the huge success of our Magento, Odoo and CRM extensions, we thought of offering you more. And here we are! With our AppJetty Language Translator, our first-ever product for Shopify store owners. This plugin has got native Shopify language translation features that make it an ideal language translator plugin for your Shopify store. Let’s explore the features that make it an ideal language translator for your Shopify store:– Simplified Translation Backend InterfaceWith all product objects (including variants and options) in a single product resource for every product, it eliminates the need for translation of product objects (size, color, etc.) and variants separately. With a single tap, you can seamlessly complete your product translation. This way, Shopify language translation not only becomes simpler but also speedier. – Complete Control Over Final TranslationThe exclusive What You See Is What You Get (WYSIWYG) feature lets you exercise full control over the translated content. If any piece of your translated content doesn’t match the meaning you intended, you can always manually edit it to match it with that. – Freedom to Choose between Automated and Manual TranslationThe AppJetty Language Translator gives you full freedom to choose between manual translation and automated translation. If your store is small with only a few store components, you can choose to manually translate them. On the other hand, you can always go for mass or bulk auto-translation (through Google API) if you have a large number of store components where the manual translation is tedious and impractical. Further, you can always keep track of translation status during mass translation in your backend. – Native Shopify Language TranslationAs this plugin has got all the native Shopify translation features including the native built-in Shopify language switcher support, it eliminates the need for third-party translator apps and modifications in the backend theme accordingly. This means you can host all translations within your Shopify store database and fasten up store translation keeping it both fast and SEO-friendly. This will help you market your products/services globally. – Email and SMS Notification TemplatesYou can not only translate your store content but also your auto-triggered SMS and emails into customers’ native languages and enhance their overall experience. This way, you can not only retain your existing customers but turn your first-time customers into life-long ones by engaging them by extending language personalization beyond the store content. Are You Ready to Level Up Your Shopify Store?Our AppJetty Language Translator is a versatile next-gen language translator plugin for your Shopify store that is sure to not only translate your store content seamlessly but also retain your store’s SEO-friendliness. To explore its features or integrate it with your Shopify store, you can visit our app by clicking on this Shopify Language Translator Switcher Original Blog: https://www.appjetty.com/blog/language-translator-for-shopify-out-now Having an e-store comes with a lot of responsibilities. You will have to look after the needs of your customers, check inventory, keep data of your customers, check upon hassle-free delivery, cancellation and refund policy, etc.
With the help of correct software, you can handle all these things easily. This software helps you serve your customers better. But, there is one vertical in which most of the customers are annoyed by e-store owners. Delivery. Yes! Many customers are dissatisfied with the delivery service of estores. They don’t like it when the delivery person comes anytime and rings a bell or if the delivery cannot happen when they are not available to receive it. In short, customers now want to have freedom in selecting their parcel delivery dates as well. And as a business owner, it is your responsibility to provide your customers with the best possible service and solve their problems. This is where you can use Magento 2 delivery date extension. Let’s look at the various features of Magento 2 delivery date in brief:
They can select this option while placing an order from your website. Enabling this feature will help your delivery person a lot. They can easily call the customers and notify them about their delivery. Call before delivery is extremely helpful when you have a grocery or dairy product e-store. This avoids issues such as untimely delivery of vegetables or milk in case a customer is not available.
As we know customers can get angry when the delivery causes incovinience. This is when you need a magento 2 delivery date scheduler. This will help you to deliver things on time to your customers which will make for a smoother experience. Process of delivering them becomes easier when you group your customer from the backend and try to provide them with the best possible delivery service. This service helps you to make sure that your customers prefer working with you instead of your competitors as your service will be speaking.
You can provide details like size, shape, weight, cost, etc. of your products. You can even mention details like if the product is in stock or not. All these things will improve the shopping experience of your customers.
This helps you as well as your customers as you can keep the days available as per your convenience and your customers can choose according to their preferences. It’s a win-win situation for both of you.
1. Define quota: You can set a limit on same day deliveries. Once your customer exhausts that limit, they will not be able to place the order. It will help you streamline the service while also offering it as an advantage. 2. Manage cut off timing: To avoid overlapping or late deliveries you can easily define the cut off time for your deliveries. Once the cut off time reaches, your customers can still place an order but the system will move it to the next day for delivery. Final words: Having a Magento 2 delivery scheduler for your business is perfect. It brings ease to your customers and also to your staff. You can efficiently provide your customers with better services. This in turn will help you to have a strong customer base and help you grow your business. Now that you have collected survey responses, it is time to be on your toes, do comprehensive data-analysis, erase junk data, and make sense out of this raw material. We have created this post, to discuss how you can analyze survey results to obtain key findings, behaviors, and statistics. List out the top research questionsLet’s say you held a conference and trying to gather valuable feedback, then questions like “How would you rate the conference overall?” should be on top of your list. It would help you find out valuable points like the overall feedback about the conference. In another example, for a question like, “Are you planning to renew the package next year?”, you can bifurcate the answers in separate categories. If out of 100 users, around 30 said NO and 70 said YES, then it is clear that 70% of them are planning to continue the use of your product. Further, the opportunity lies in 30%. You can try connecting to them to know what went wrong or maybe offer some discounts. Analyze quantitative data firstWith quantitative data, you can draw conclusions and reliable statistics. This type of data is mostly obtained from close-ended questions that you can easily convert into a numeric value. For example, a question like, “What were the key points of the event according to you?” can allow the user to share their personal experience. Once the data is quantified, you can easily convert results into a numeric value to compare them and identify trends in customer behavior. The reason behind starting with quantitative data is because they help you better understand qualitative data. For example, if 70% of customers are not satisfied with your services, then you need to focus on how you can enhance their experience. For that, you can start by identifying roadblocks in the journey and working on pain points. Leverage reports by cross-tabulating It is important that the data you are analyzing contains the responses from your target audience. For example, if you are analyzing the report where you want to see area wise results, then create segments accordingly. After that, take variables like age, interests, occupations for further analysis. Cross tabulating the data of these variables will help you understand the relationship between these variables based on which you can craft your targeted marketing strategies. Continuing the above example, in the area wise report, after segmenting responses according to your target areas, you can start analyzing their responses by taking multiple variables into count. This way, you can get precise results by not letting junk data overrun your actual data. Understand the statistical significanceThis point talks solely about your target audience. It’s natural that we get excited after receiving a good number of responses which is very rare. But it is possible to miss out on accuracy between large data sets. For example, in your recent survey, 80% of responders are over 35 years old, but your target audience is 18 to 29 years old. In such cases, the data will not be statistically significant. To avoid this, you can simply leverage survey reports of SugarCRM Survey Module, and segment individuals from a larger population into smaller and niche groups. This will help you simplify your survey responses and you would get more accurate and presentable results. Consider causation vs correlationIn the end, when you drive conclusions from surveys, they shouldn’t be inaccurate or insufficient. For instance, you observed a correlation between T-shirt sales and Shirt sales. In the next quarter, when you saw a surge in the t-shirt sales on your e-store, you estimated that professional shirt sales will pick up too but they didn’t. In this case, you probably thought that those two sections had a connection but -- no they don’t. Just because they seem correlated, it doesn’t mean one causes the other. In such cases, there is typically a third variable -- trend -- that influences the two independent variables. So before coming to conclusions, check if any new influencer or celebrity promoted shirts and because of that, they were in trend. If so, then that was the reason for the surge in shirt sales. Hence, analyze what drives a customer to think, act in a certain way rather than making assumptions. Do not forget to compareWhen you have current data, ascertain that you are comparing it with previously accumulated data. It can be yearly or quarterly. For example, say 50% of responders said they would recommend your business, which is a great number. But you have to see where were you the previous year to calculate the change. After analyzing the data for the first time, you can benchmark those results for the next analysis. This way you can track changes monthly, quarterly, yearly or the interval that is preferable for your industry. Once you have the final insights in place, it is time to convert the data in a presentable format for everyone’s understanding. You can present your data in the form of charts, infographics, data tables, etc. Also, it is important that others understand the insights the way you’ve understood them. Because it is very easy to misinterpret data. Source Link : https://www.appjetty.com/blog/using-survey-reports-comprehend-survey-results |
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