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Surely by now, you’ve conducted many surveys using trial and error. Every time you send one anticipating a certain number of responses, more often than not you end up disappointed. The bitter truth? People don’t like filling them out. Even if they start a survey, most of them abandon it halfway if they find it long. After all, what’s in it for them?
But for you, their responses are crucial in achieving your sales targets. Asking the right questions in a survey can enhance solutions as well as your brand value, but to turn this scenario into a reality, increasing survey response rates is a must. Let’s look at how you can do just that. Maintain Transparency There is nothing wrong with displaying the final outcome of your survey. We’d actually suggest doing so. This way, you provide an opportunity for customers to better know you and your brand in depth. This works best if you are planning to conduct a series of surveys to improve your services or product. Respondents would be happy to help you by filling out surveys knowing they are getting better products as a result. If you are using Sugar, then you can directly send surveys from your CRM using the Sugar CRM survey module. Using this tool, you will be able to create interactive reports to better comprehend and utilize your data. Include Incentives Let’s be honest: incentives work. Everyone likes getting something in return for helping others out. Incentives are a great way to cross-sell or up-sell your products, too. Offer them a free membership, an extended product usage period, free access to your other products, or even financial rewards such as gift cards if your company policy permits and you are in a position to do so. Respect their Privacy A year ago, GDPR took effect, and it changed our perception of how we can collect customers’ data. Now more than ever, customers are concerned about their data and privacy. This is even more reason to use the SugarCRM survey tool, which offers GDPR-compliant survey forms. This way, users know their data is safe and can not be used anywhere without their consent. Reduce their Hurdles When conducting a series of surveys, it is important to use a data pipeline feature which is provided in major SugarCRM survey modules. Using this feature, you will be providing users with pre-filled survey forms, reducing data entry on their part. For example, if your survey has five questions and two of them are their names and numbers that were provided in a previous survey, then you can send them pre-filled surveys. Less equals more! Maintain Relevancy Your responders don’t want to answer questions that are not relevant to them. A simple example might be when you pose a question for finance as well as IT in your survey. If the person identifies as finance, then the next question should be finance-related. You can apply skip logic which helps you set the chronological order of questions and assists in making your surveys more relevant and interactive. Mobile First! It’s widely known that people spend most of their consuming content via mobile devices As a result, your survey needs to be mobile responsive. It doesn’t have to be extensively graphical to be appealing to them, either—keep it simple and easy to use. Conclusion Surveys are meant to be simple. A good survey response rate is 85% (43 responses for every 50 surveys sent.) Keep the surveys short and on-point to up your response rate. And to really take your survey game to the next level, utilize Sugar CRM survey tools and plugins with features like data-piping, skip logic, etc. Good luck! Original Post : https://www.sugarcrm.com/blog/2019/06/18/how-to-craft-a-perfect-survey-for-maximum-response-rates For those of you who have a product-based business, inventory is the most important part of it. Your entire sales flow depends on consistent quality maintenance of inventory. Errors made here would require a lot of effort to get the process back on track.
If your web store is on Magento, then you have the option of simply using a Magento inventory management plugin for it. This way you would be able to handle everything easily and the change of error will go down drastically. With the right inventory management tool, you don’t have to worry about things going wrong quite as much. One of the common reasons why businesses don’t use inventory management tools is because there is a lot of negative dialogue about it. Because of all that misconception, all the magento users are missing out on tools that are easily available to them. It is time to talk about some of the common inventory management myths and bust them. Myth 1: Inventory is Manageable without Software Businesses that usually stick to old school ways of running operations usually ignore the changes in such technology and tend to not trust software when it comes to efficient management. They usually maintain everything on paper, or even on a computer. They use a database management tool without any automation or other advanced tools. Now, let’s bust that myth! Software is not limited to simply storing your records. It can do a lot more than that. A basic database software can have an inventory management plugin which helps manage all inventory related things, like stock overview, automated low stock reordering, warehouse management, product management, Return Merchandise Authorization management, etc. It also simplifies the communication between your branches across the country. Myth 2: Inventory Software is not Reliable There is a deep sense of distrust when it comes to software. Businesses tend to use old ways rather than understand the ease of newer technology. It is often because there are misconceptions about how technology works and its true potential. Software is a saviour! Software is king now. The right magento inventory management plugin can do so much more than the old traditional pen & paper management! It eliminates a lot of manual tasks that are error prone and automates the workflow. Another advantage of using software is that while employees come and go, with software, your inventory need not be dependent on any particular person. Software can also run around the clock, thus maximising productivity. Myth 3: Constant Tabs on Inventory Enterprises tend to be overly cautious and recheck inventory frequently. They want to make sure they don’t have anything extra, and that they don’t run out of the popular items. Making sure that they have the right balance of products is quite anxiety inducing for them. Let the software do the hassle With Magento inventory management software, you can rest easy. Monitoring inventory need not be such a harrowing task. It can take over the burden of managing your stock. With smart demand prediction based on past data and analysis, your inventory management tool knows exactly how much stock to keep at hand. This way, you no longer have to run about double-checking everything manually. Just get live updates of your inventory with just a glance and keep your worries at bay. Wrapping Up... These are some of the misconceptions that are rampant in the ecommerce industry but after reading this article, you can rest easy knowing that a good Magento inventory management tool is a blessing and you should start using one for your store. Summary: Plenty of businesses struggle with inventory management and with using technology. This article addresses some of the misconceptions regarding using technology for inventory management. |
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Appjetty is a digital software products store specializing in extensions, plugins and apps for host of software platforms like Magento, WordPress, SugarCRM, SuiteCRM, Odoo, Dynamics CRM, etc. Archives
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