The global eCommerce industry is booming and retail sales are expected to top $2.35 trillion this year. Needless to say, a quality eCommerce software solution can do wonders for your online business. This article provides effective tips to boost your eCommerce venture.
Don’t Hurry the Launch
A common mistake made by eCommerce entrepreneurs is rushing their website launch. Ideally, they should wait till all the groundwork has been done before announcing their project to the world. This homework includes taking care of paid advertising, social media, content marketing, SEO, etc. So, after you register your domain name, put up a “Coming Soon” sign on your site till you are fully ready for the launch.
Make the User Experience Delightful
The biggest disadvantage of an online store compared to a brick-and-mortar store is that customers cannot take a firsthand look at the products. You cannot resolve this problem, but you can still provide a delightful experience to shoppers. You should hire competent ecommerce development service providers if you are not comfortable doing it yourself. Use a simplified shopping cart to ease checkout, offer promotions and discounts, and ship the goods free to the customer's’ address. Happy customers may well return to your online store for repeat purchases and talk about their good experience to their friends and contacts.
Do Thorough Testing
The success of your eCommerce venture depends on thorough analytics and testing. Put yourselves in the shoes of the buyer and take an objective look at the features that are working and not working, and find out the reasons for failures. This will enable you to rectify the errors quickly. Use quality A/B testing solutions for the purpose.
Make Good Use of Social
Social media has become a popular internet phenomenon and you should not outsource this activity. In fact, take a hands-on approach and handle social media monitoring and marketing yourself as much as possible. You can learn about the lifestyles and buying attitudes and behaviors of your customers, and this will help you to personalize your strategy for each high-value shopper. Hire the services of an experienced social media manager and take the time out to get involved personally too.
Include Social Elements
This tip is a follow-up to the previous one. Enable your buyers to provide their feedback through product reviews and testimonials, and add follow buttons as well as social login choices to boost customer engagement in your products and business.
Smartphones are becoming the preferred device of the millennial generation for internet browsing, searching, and shopping. Therefore, go all out to provide a great user experience for mobile users. They should be able to easily find your online store, select their preferred products, and check out them effortlessly. Needless to say, your business may well fade into oblivion if your site is not mobile-optimized.
Manage SEO Effectively
The eCommerce industry is getting crowded with a lot of new players entering the market regularly. Therefore, it is important to carve out your niche and identity in this crowded space. The way to do it is to manage your SEO activities and campaigns effectively. Hire skilled SEO strategists to improve your online store’s visibility and rankings on popular search engines. Interested shoppers should be able to find your site easily on the internet. If your ecommerce store is on Magento you can also install a good Magento SEO extension to take care of all your on-page SEO issues.
Collect and Analyze Customer Data
It is important to gather customer information and details to grow your website and also for future launches. Invest in a quality business intelligence software solution and hire the services of experienced analysts who can crunch the collected data. They should be able to provide actionable insights that you can use to craft targeted marketing campaigns to engage specific customer segments. The valuable insights can also help you to make smarter business decisions.
Establish Strategic Partnerships
Your online store cannot stand on its own. You need to form strategic partnerships with established vendors and brands who can add quality to your products and services. Make use of their knowledge and expertise to improve your online business.
Implement an Effective Content Strategy
Content marketing can help you to generate a steady stream of organic leads. Admittedly, it can be a bit expensive to create and publish quality content, but the investment is worth it. You can start a blog, share your articles and posts on social networks, and connect with leading websites and industry publications in your niche.
Keep Learning and Evolving
Finally, be keen to learn more about your business, customer tastes, and the latest eCommerce trends to evolve and grow continuously. You are sure to make mistakes as you go along but do not get disheartened by temporary setbacks. Learn from the experience and use it to improve your business.
There is no doubt that eCommerce offers a lucrative business opportunity, but you need to make strenuous and smart efforts to be successful in this crowded field. You can consult a reliable B2B software marketplace such as the FinancesOnline.com review site for detailed analyses of the best shopping cart systems to select a suitable one for your needs. We also hope our useful tips are a good contribution to you in this regard. If you are already implementing or know about other effective eCommerce strategies, feel free to share the details with us in this space.
If you own an independent ecommerce store, you might be aware of the word “Ecommerce Extensions”. The word extension itself suggests that it can “extend” or add extra functions to your ecommerce store. Right from managing inventory and tracking sales to creating invoices, these extensions can prove to be a real boon to boost your online business.
While searching for these ecommerce plugins, you are sure to come across a number of them on the web. However, finding the right extension for your store can prove to be overwhelming. To help you overcome this confusion, we have come up with a brief list of 15 most valuable Magento extensions which can help you enhance the functionality of your ecommerce store. Using these, you can take care of most of the tasks pertaining to your online store and help your business stand out from the competitors.
1. Advance Product Designer
Whether you are selling t-shirts, mugs, mobile covers or pillows; there’s no scope of boosting your sales if you do not provide with product customization. As the consumer demands are evolving with each passing day, it is important to provide with products that are appealing and created based on the choice of your customer. If you want to unleash the creative streak of your customers, try integrating Advance Product Designer to your Magento Store. It is a Magento based product designer tool that can help your customers to add text, graphics and cliparts to their favourite product and design as per their preferences. They can also have a preview of the products and order for them once they are print-ready.
2. MageMob Cart
MageMob Cart is a Magento mobile application extension which has been specifically designed for eCommerce stores to build a customized mobile app for their Magento Store swiftly and effortlessly. As you can create native apps using MageMob Cart, you can offer user-friendly experience to your customers on both iOS and Android platforms and they can access your store from anywhere. You can also provide many other useful features like Product Search, Product Reviews and Notifications for customers and admin etc. You can choose to check out other features of this extension.
3. Language Translator
This is a great extension for the ecommerce store owners who prefer multi-lingual stores. By using Magento product language translator extension, you can easily translate your store content into any other language which is suitable for your audiences. As you can translate and edit any part of your store, it becomes easier for you to reach a wider range of customer base. Language translator helps you to translate product details, CMS page details, store reviews and more. No more language blues!
4. Australia Post Shipping
If you have an ecommerce store based in Australia, Magento australia post shipping extension is sure to take your shipping woes away! Australia Post offers with manifold options to manage your store’s shipping without visiting the Australia Post Shipping website. Once you integrate Australia Post Shipping Extension to your store, there won’t be any need for you to waste your time and efforts going to the official website and setting up delivery for different shipments. You can generate shipping rates, add multiple shipping options, get a label printing option and do much more!
5. Fedex Smart Shipping
Fedex Smart Shipping enables store admins to take care of different aspects of FedEx freight shipping right from their own dashboard. Using this Magento Fedex shipping extension, you can perform several functions like manage shipment tracking, get live shipping rates, validate addresses, offer multiple delivery options and arrange for consignment pick up. You just need to install the plugin, configure the settings and you will be done. Integrating FedEx shipping with your store was never so easy!
6. MageMob Admin
Magemob Admin extension is a boon for ecommerce store owners who are always on the move! It helps them to manage important aspects of their Magento store backend from their mobile. By using this Magento mobile assistant extension, they can take care of product orders, stocks, new order notifications, order details and much more even when they are not around their workplace. MageMob admin is available in both extension and mobile app forms. (for iOS and Android) Once you start using Magento store manager mobile application, you will no longer miss out on product order, run out of stock and always make product deliveries on time! Isn’t that fantastic?
7. SEO Hub
Handling Search Engine Optimization for an wide-ranging ecommerce store can prove to be quite daunting. SEO Hub is an one of the best seo extension for Magento as it enables you to manage meta tags, data feeds, canonical URLs and much more. Apart from the features that are provided by a conventional extensions, it also offers some value added features like setting the amount of products on which the template can be applied, provision to set limits for metadata, notifications when execution goes wrong etc. Using this extension, you can ensure that your ecommerce store ranks high on some of the best search engines. What more could you ask for?!
8. Delivery Date Scheduler
Online buyers of today hate the word “anticipation”. If you do not want to disappoint your customers and make delivery of products on the dates decided by them, Delivery Date Scheduler is your way to go! Once you install this Magento order delivery date extension, you will be able to provide your customers with the convenient delivery dates on your ecommerce store and they will be able to decide their preferable time of delivery. You can also add a calendar view and format for the date and time of arrival to be displayed to your customers. This extension takes care of your delivery deadlines like an expert.
9. Australia Post eParcel
This again, is a useful extension for ecommerce store owners who are looking for eparcel shipping solutions in Australia. You can handle Australia Post eParcel Shipping right from your Magento store without visiting Australia Post eParcel Portal. It of course, keeps you away from the task of manual data importing and you also do not have to spend on label printing as you can do it right from your store. Fetching live rates from the official website, managing consignment labels and tracking shipments has never been easier! Make sure you check how it works.
10. Shop By Brand
A perfect app for the ecommerce store owners having brand conscious customers, Shop by Brand magento extension helps you to make brand shopping easy. It enables the store owners to add brand feature to products and show products clearly with their brand name and specifications. You can now filter the products brandwise, add brands menu, dedicate a separate page for each brand, create brand sliders and do much more. This product can be obtained at the most cost-effective rates.
11. MageMob Inventory
Are you looking for Magento inventory management software that can help you manage stocks competently? MageMob Inventory might come to your rescue. Using it, you can take care of the stock details while you are on the move. It has modules like inventory logs, purchase order creation, supplier management etc. You simply cannot find a better all-inclusive Inventory Management Solution. It is also available in Android and iOS based mobile app. Keep your inventory management issues at bay using MageMob Inventory.
12. Quotation Manager
If you do not like yourself and your customers through the prolonged process of asking for quotes through email and you proposing the quote back and forth, Magento quotation manager extension is the perfect extension to serve your needs. Once you integrate it with your store, customers can ask for a quote and you can propose it from the store itself. One of the most major benefits of this extension is that it can help you to keep your prices discreet without displaying it in public. Also, you can receive email notification on every step of the quotation process.
13. Advance Search With Solr
It can prove to be exhausting and time consuming for the customers to search products on an ecommerce store having thousands of products. Through Advance Search with Solr extension, you can provide your customers with swift and refined results. This means they can find exactly what they are looking for in no time! If you yearn to provide faster and advanced level Magento search extension, you must choose to integrate this beauty. This extension integrates Solr search with your Magento store, giving you enterprise level search functionalities.
14. MageMob POS
Looking forward to make hassle free sales in your next trade show/exhibition? No need to worry about placing orders on behalf of your customers as you can use MageMob POS (Point of Sale) application for the same. The app has a user-friendly dashboard and helps you to access your store from anywhere and order using your iPad/Android tab while interacting with your client. It is a perfect Magento POS extension for all ecommerce businesses making offline sales.
15. Gift Promotions on Cart Total
You can now reward your loyal customer base through gifts and promotional items using this extension. When the cart total of your customers crosses a certain amount, you can display the promotional offers you want. You can also boost your store revenue inducing them to purchase more gift items. This Magento gift product extension is extremely easy to configure and install for the customers and admin.
These are some of the best Magento Extensions that will help you make a splash with your online store in the year 2017. In case you haven’t decided which extension to buy, you can go through the entire list of our Magento extensions and go through all of them to find the one that can fulfill your current needs. You can also read different reviews and testimonials given by customers who have used our Magento extensions to make sure you choose the right product.
When we develop our Magento extensions, we keep the demands of current ecommerce businesses in mind. Are you ready to make them a part of your ecommerce business?
Formerly known as OpenERP, Odoo is an application whose benefits are being enjoyed by more than 2 million users and 55,000 companies globally. AppJetty’s Odoo Apps are some of the best selling apps on the the Odoo App Store. With extensive experience in making Odoo modules for different businesses, AppJetty will work hand in hand with you in order to identify the right way to streamline the functionalities of your ecommerce store.
Our apps have been designed to help you with several sales processes right from initial inquiries to sales, invoicing, delivery, sales and marketing. Take a look at all our apps and select the one that best fits your requirement. If you don’t find any app that solves your problem, we can develop custom Odoo app for you.
A perfect ecommerce store is the one which is robust, has a sophisticated design and runs smoothly. Online store owners are always on the lookout for modules that can integrate easily with their ERP and Customer Management systems. Odoo Ecommerce is a very popular framework as it can be easily integrated with other Odoo business apps. And due to the extraordinary conveniences and features it offers, it has witnessed a noteworthy growth in the Asian and European markets in the past couple of years.
If you have an Odoo store, there is some good news for you and your customers! AppJetty has recently launched new Odoo apps. These apps will help the online store owners to take care of different sales processes including inquiries, invoices, delivery as well as sales and marketing.
Here is a Brief Description of These Products
Odoo Clever All In One Report Templates App
Odoo Clever All In One Report Templates App will help you to manage your reports in a superlative way. Admin can set layout of the reports in multiple ways. Admin can manage numerous reports like Sales Orders, Purchase Orders, Request Quotation Forms, Invoices, Delivery Notes and Picking List. There are inbuilt 6 types of reports for the references. Admin can control it the way it is required. Admin can set Text Colors, Company Details Colors and also can add product description in the Invoice. Admin can choose different colors with Color Picker. Admin can view Payment History in the invoice itself to keep a check of order details.
Odoo SEO Suite App
Odoo SEO App helps Odoo store admins update the meta details and other SEO related content of their store dynamically. Update details in bulk or pagewise. Add Meta Details to all your products pages, every Product Category Page and make it SEO optimized, which will help your website rank high in search engines. It is coupled with great range of features and options that you can use as per your business need and convenience.Manages your SEO details dynamically for every category and product pages.
Odoo URL Rewrite Builder App
Using our Odoo URL Rewrite Builder app for your website, you can modify the default URLs of your products and categories to something more user friendly or search engine friendly.
Odoo Data Feed Manager App
Are you looking for an app that allows you to upload your product feeds to numerous shopping search engines? AppJetty has come up with an exceptional app for e-commerce store owners which will let them submit their product feeds to various global search engines like Google Shopping, Amazon, Shopping.com, Yahoo Shopping and many more. With Odoo Data Feed Manager App you will be able to produce XML file with product patter, Header and Footer pattern which you will be directly able to upload on shopping search engines.
Odoo Clever Multiple Sales Order/Quotation Templates
For an Odoo ecommerce store owner the ability to customize their quotations and sales orders is a very useful feature, especially for B2B stores. Customizability of quotations and sales order is an important aspect of store branding. Keeping this in mind AppJetty has come up with a powerful Odoo app to customize these customize format and branding of quotations and sales orders.
With Clever Multiple Quotation/Sales Order Templates, you can effortlessly manage all the fields of your sales orders and quotations starting from your company name and logo to the customer address! There are 6 types of templates in-built in the app for use. Admin can use any of these templates or customize it anyway they want. Admin can set text colors, company details, logos and also can add product description in the sales order and can choose different colors with color picker.
Odoo Clever Multiple Invoice Templates App
AppJetty is introducing an exclusive app to manage Order Invoices and to make them more impressive. Clever Multiple Invoice Templates app will assist you to maintain your invoices in a superior way. Admin can set layout of the invoice in multiple ways. There are inbuilt 6 types of invoices for the references. Admin can manipulate it the way required. Admin can view Payment History in the invoice to keep a check of order details. Admin can manipulate multiple fields of the invoices with Clever Multiple Invoice Templates. Admin can choose different colors with Color Picker. With Clever Multiple Invoice Templates you can print duplicate bills with the prior Duplicate Header. Admin can also set different templates for different customers.
Odoo Advance Mega Menu App
The Advance Mega Menu app allows you to categorize the brands of your store and helps you show it in a mega menu. You can have as many mega menus you want in the website. You can have multiple columns in it as decided by you in back end. You can also add a slider in your armory to display latest and quick selling products of the store. The look of the menu will get creative edge with different background images and background colors.
Odoo Product Search Suggestions App
Product Search Suggestions is an Odoo App that allows you to provide search suggestions to your customers. By using this app you can let your customers view the product suggestions when they enter the keywords in the search bar. Also this product provides your customers quicker and more refined results.
Odoo Matrix Quick Order App
Are you looking for an app that allows your Odoo e-commerce store customers to order products in bulk? AppJetty has a solution in the form of Odoo Matrix Quick Order App that lets your customers order products in bulk. With Matrix Quick Order admin can allow e-commerce store customers to order items in bulk by providing them option to add and manage numerous quick order lists. Customers will maintain the list and order items in bulk as per the requirement.
With the pre generated list, admin will be able to save time for customers, who order multiple items in bulk on regular occasions. Customers can add as many products as required in the order list for a rapid ordering process.
Odoo Attach CSV in Purchase Order Mail App
With Attach CSV in Purchase Order Email app admin will be able to attach CSV file of order details in the PO Email. Odoo by default provides PDF order details but with this advanced app you will be able to attach the order details in the CSV format as well. With the CSV format you can directly use it for further order generations as well as future sales invoices.
Odoo Shop by Brand App
The Shop By Brand app allows you to highlight the brands sold by you in the form of a slider. It displays the logo of the brands defined by you. The slider comes with auto-rotate functionality, as it fetches all the brands defined by you to accommodate in the slider. You can customize the slider by providing the count for the logos to display in the slider.
Odoo Delivery Date Scheduler App
Odoo Delivery Date Scheduler App lets your customers choose their preferred date and time to receive the delivery of purchased products. They can even place a comment while placing the order. Your customers can now bid goodbye to their anxieties about order deliveries. They can know the exact date and time of the arrival of their parcel through odoo based Delivery Date Scheduler. The store owner can provide multiple delivery date options to the clients and they can select the date most convenient to them.
Odoo Australia Post Shipping App
Are you looking for an app to integrate Live Australia Post Shipping rates in your online store? Well well, AppJetty Store has come up with an exciting app for your Odoo store named Australia Post. Developed to offer improved functionality to the online store owners, this app is prepared with a range of features, to add value to your e-stores and offer superior shopping experience to the customers.
By adding Odoo Australia Post Shipping App in your online store, a new shipping option "Australia Post Shipping" will be displayed under the 'Shipping Method' section of the front end check out page! Only, admin needs to fill data i.e., API key from Australia Post and other information required to integrate this shipping process.
Odoo Website Multiple Product Images App
Now, add multiple images of your products on your store using Odoo Website Multiple Product Images which is equipped with various options like zoom in and zoom out etc. you can add multiple images with labels and sort order for selected products & also with an option to exclude the specific image from being displayed in the produce image slider.You can select inner or outer zoom for product image in the website. Can activate stop zooming feature from backend.Can display wider size product image on hovering of mouse.
Odoo Checkout Terms and Conditions App
You can add Terms and Conditions on the “Checkout Page” for your customers to know it all before checking out and making the payment using Odoo Checkout Terms and Conditions app. We created our own mobile responsive mini website having a complete package of our every product and services with an aim to go mobile in business.
Ecommerce store owners of today prefer to have a website which is robust, looks attractive and works without any glitches. They are always on a look out for a framework which can be easily integrated with their Content Management Systems and ERP. Odoo, (formerly known as Open ERP) is one such platform which has a suite of various app including ecommerce and CMS. If you want to build your website with odoo, try using Crafito, an HTML5 based versatile theme built with bootstrap. It has several useful snippets that can help you to design different features of your Odoo corporate website or ecommerce store. .
Why Use CrafitoLet us know what makes Crafito the most advanced Odoo Ecommerce Theme and why you should use it.
1. It is fully responsiveThe makers of Crafito have taken multi-device approach into consideration to make the theme compatible with different screen sizes and devices including mobile, tablets and desktops. This means your customers can access your website on all devices without facing any loading or surfing issues.
2. It is versatileCrafito can be used for all types of websites right from small one page sites to huge ecommerce sites. And that is what makes it a multipurpose theme for industry. You can build different features and modules of your website no matter how big or small it is.
3. It can be used for different industriesEvery industry has a different requirement. And Crafito is built keeping these diverse design options into consideration. That is what makes it compatible with all the industries and their layout demands.
Theme FeaturesLet’s take a look at some of its major features:
1. Theme CustomizationUsing Crafito, you can customize the theme of your website according to your requirements. It is possible to modify the theme, change its layout, colour as well as its font combination. These changes can make your store look quite fancy.
2. Title & Upper Banner SnippetUsing the Title snippet, you can display the main title of your store along with the sub-titles for other categories of products. Crafito also provides with an upper banner snippet using which you can add customized sections to the top bar having breadcrumbs.
3. Home Slider SnippetHome page banner of an ecommerce store must look enticing in order to attract visitors. Through Crafito’s Home Slider Snippet, you can have a banner having sliding images on your website. Also, there are no limitations to the number of slides you can add to the banner. So feel free to create a colourful slideshow that works according to the timings decided by you.
4. About Us SnippetWithout the ‘About Us’ section, it is difficult to establish the identity of the store. Make use of Crafito’s About Us snippet to provide information about your company as well as the team members that drive your company. Find options to display images of company products along with their descriptions.
5. Special Feature SnippetWhen there is a huge pool of products, it becomes difficult to highlight what your company is good at. If you want to highlight the best features of your company’s services/products, do it using the Special Feature Snippet. Crafito enables you to display special features in three different ways. So make the most out of it!
6. Emphasized Services SnippetCrafito emphasized services snippet helps you to attract the attention of your customers through the special services that you provide. You can put images and text blocks describing the special services and bring it to light for your customers.
7. Newsletter Subscription SnippetThis is a great feature to keep your loyal customers updated about the ongoings of your store. Through the Newsletter Subscription Snippet, you can provide daily updates to your customers directly from your store to their email accounts. Your customers can also subscribe for the latest updates directly from your store. Feel free to add different images and text for the subscription snippets.
8. Contact Us SnippetEnable your customers to get in touch with the authorities of your store using the Contact Us Snippet. You can provide your contact information including contact number, email address and store address along with classy icons so that your customers can reach you easily.
9. Fact Sheet & Skills SnippetCrafito’s Fact Sheet Snippet makes it easy for you to display figures and facts about your company. As it is a dynamic snippet, you can show facts about your company with your logo. With the skills snippet, you can flaunt the multiple skills of your working staff and add the percentage of skills with the name and logo.
10. Why Choose Us SnippetIn order to convert visitors into customers and retain them, you need to provide them reasons as to why they should do business with you. Use the ‘Why Choose Us Snippet’ and reveal your message through text blocks accordion blocks and image blocks.
Apart from the above mentioned snippets, you can get many other customizable snippets for maintenance, testimonials, pricing and services. You can know about all these features once you explore the Crafito theme in detail. If you are looking for a customizable and multipurpose bootstrap theme, Crafito is the right choice!
Over the years, Magento has maintained its front running position amongst different open source ecommerce platforms, at least amongst the top ecommerce businesses. There’s no doubt that it is the most powerful platform for building an ecommerce website and a preferred choice amongst different brands. But if you are one of the e-retailers willing to make your business and website more productive, you must make use of Magento extensions. These extensions can be integrated to your store and provide with an array of features and facilities to help your business grow.
It is possible to integrate Magento extensions made by third party. But if you want them to be specific to your business requirements, you also get them developed accordingly. So how do these extensions help to boost the ROI of your business? Let us check out.
OFFER EASY UPGRADES
Once you install a Magento extension, you do not have to worry about installing the upgrades. Magento Extensions ensure that whenever new upgrades are available the basic development code does not have to be changed. All you have to do is purchase the needed files and the new code completely replaces the old one. It can also merge with the new one without any kind of interference. With every upgrade, new features and functionalities are added making it easy for your customers to surf around your ecommerce store.
MAKE YOUR WEBSITE CUSTOMER FRIENDLY
There are several Magento and Magento 2 extensions that can help you gain more customer engagement. Using these extensions you can display the most trending products on your website, offer discounts, provide social media sharing options and facility to search products easily. And better user experience means - customers are more likely to visit your store again. Magento extensions will thus lessen the number of cart abandonments and provide a pleasant and secure shopping experience to your customers.
GET EFFECTIVE SEO RESULTS
There are built-in SEO tools in Magento which boost your website's ranking on popular search engines providing you with a competitive edge over others. Apart from the imbibed SEO tools, you can also purchase SEO based extensions that help you to expand your business horizons and target bigger markets. These tools indirectly help you to boost the revenues of your store.
LESSENS THE TIME AND EFFORTS SPENT IN DEVELOPMENT
It’s always better not to spend money before you have earned it. With so many useful Magento extensions out there, you do not need to spend finances on hiring developers to add features to your store. Also, coding and creating features from the scratch asks for a lot of time and efforts to be spent. Instead, you can just purchase the extensions available at cost-effective prices and extend the functionality of your ecommerce store.
Having a USP is very important if you want your business to stand out from others and make better sales. Apart from taking care of the business requirements, Magento extensions also bring a lot of innovativeness to an online store, which helps the entrepreneurs to make their business unique. There is a huge range of Magento extensions available out there. So you can get new ideas to customize your ecommerce store. If you make your e-store more creative and user-friendly, it is sure to become popular amongst your customers.
HELP CUSTOMERS RESOLVE QUERIES
You don’t need to set up call centers or hire support executives to resolve customer queries related to your business. There are several Magento extensions out there which help customers to take care of generic and minor issues themselves. Such extensions handle technical issues easily and ensure customer satisfaction. What more could you ask for?
Magento extensions help you to widen your reach and strike business deals with customers residing in different countries. They help you to easily translate your store content in different languages by providing precise product information in the language you want. You can also change the currency and prices according to a particular country. Such features will benefit your customers and you up to a great extent.
Mentioned above are some of the ways in which Magento extensions helps to boost ROI of your business. Do you know of any extensions that have helped you to achieve success with your business? You can check out some of these extensions on our store. Feel free to share with us.
For any business to run smoothly, it is important to conduct research and garner information from potential customers, regulars and consumers. Some of this information is collected before introducing products in the market and some after the products are launched. In any of these scenarios, customer feedback stands of major significance.
Surveys are one of the well-accepted methods when it comes to gathering customer feedback. But creating surveys can come with a lot of complications as one has to collect details individually and feed the data in different fields incessantly until the survey results are achieved. And thereafter, even if you get the feedbacks, it is difficult to use the data as it isn’t automatically available in your CRM. To help you get over such hassles, we created Survey Rocket which is the perfect survey solution for Sugar CRM. And the best part about it is, when it is integrated to your CRM, you do not need a third party integration solution to work with your Sugar system.
HOW DOES SURVEY ROCKET HELP WITH DATA PIPING?
Data piping involves moving the existing information from the CRM to survey. It ensures that one makes the most out of a survey built dedicatedly for SugarCRM. Using Survey rocket, one can pre-fill different survey fields from the existing CRM data. This process is best known as Forward Data Piping. It saves all the time and efforts of the sales executives spent behind filling each module.
Now, there are also times when the survey is given to the respondents and they edit or make changes to the pre-filled information. Survey Rocket directly updates and records this information in the CRM database. This is known as backward data piping.
It is not possible for all survey forms to be generic and have a ‘one size fits all design’. Survey Rocket can help you to pipe CRM data into specific survey modules or questions. This creates a better personalization experience.
WHO ALL CAN BENEFIT OUT OF DATA PIPING?
Every industry needs to make sure that they engage in a quality customer satisfaction process. And when it comes to customer centric businesses, there often arises a need to collect information through surveys. Data piping can be very helpful while creating surveys for the industries given below:
Banks: Banking surveys should be very easy to create, brand and take care of all the research needs. Using the CRM, banking professionals can also create KYC (know your customers) kind of forms for updating customer data easily. The data gets automatically filled to the respective survey fields by fetching data from the CRM. As these surveys are run regularly and changes have to be tracked each time, data piping feature comes of great help. Be it particular questions related to banking operations or generic ones, all the information can be fetched/updated in your CRM through Survey Rocket.
Hospitals: Traditional marketing methods are not working for hospitals anymore. After the term ‘patient-centered healthcare’ has been introduced, there is a dire need to integrate additional customer information so that the demands of patients can be taken care of. Data piping will help you to have more of evaluated information by offering convenience and save a lot of time.
Insurance companies: Insurance agents need to adjust to customer needs from time to time. Survey Rocket’s data piping feature helps insurers to gain data in a more comprehensive way and helps them to retain loyal customers by providing substantial results. By fetching customer data from the gained survey results, insurers can make significant enhancements in service and sales, and take care of client expectations as well as priorities.
How often you use the data piping feature of Survey Rocket totally depends on the kind of industry you belong to and the type and requirements you have.
THINGS TO REMEMBER
In order to enable the data piping feature while creating the survey, the CRM admin has to choose particular modules from Leads, Contacts, Accounts and Targets. If there are changes made to the data piping module while creating the survey, all map fields will be reset.
A STEP BY STEP INSIGHT
Given below is the basic flow of creating surveys using the data piping feature.
Survey Rocket is a robust solution which empowers your CRM and provides valuable data through the surveys you conduct. By using it, you will be able to know the preferences of your customers and obtain feedback to build successful business strategies. Data piping is just one of its features. Check out all the features of Survey Rocket and let your CRM data help you in your feedback mechanism.
Reduce operational costs and improve customer satisfaction by empowering customers to get online support, manage appointments, get their complaints addressed & access up-to-date transaction history.
Compelling Benefits, Robust Framework
Facilitate Streamlined Data & Process ManagementOur Customer Portal gives you a feature rich system that facilitate streamlined data and process management for all your customers. Enhanced Support
Industry ApplicationsGet flexible technology framework options to create your own customer portal depending on your existing platform or industry. Given below are some possible industry applications.
Offline Retail & EcommerceCustomer centric business processes is one of the key success factors in the retail industry be it offline retail or online retail. With our customer portal you can provide your customers options for order tracking, managing returns, post complains, provide product feedback, access FAQs, access shipping, return and refund policies and whole lot more.
Public and Private Educational InstitutionsEducational institutions can use our portal to provide better service and grievance redressal system for their students and parents. If you are in the education industry, you can create separate or combined portals for students and parents and provide timely class/exam/fee related updates, manage student/parent queries, fix up appointment for parent meetings, reach out to interested parents, etc.
Banks & Financial Service ProvidersBFSI is another industry where customer service is a major determinant of business profitability. With our portal solution your customers can get all their grievances addressed much faster, get relevant information for opening various accounts and maintaining them, get all the information about various financial products, track their transaction history, etc.
Real Estate Developers & MarketersReal estate industry is heavily dependent on exchange of confidential information with customers. Our portal can be a great way to do this. Create an online hub for all confidential customer documents, provide property development updates, track EMI payments and pending installments, offer discounts and promote promotions schemes – all can be done securely with our Customer Portal solution.
Travel Agents & Tour OrganizersTravel agents and tour operators can manage all communication with their customers easily and securely with our Customer Portal. Manage customer queries during the entire service lifecycle, provide tour itineraries and updates (change in schedule), manage payment details, handle special customer requests, upsell, cross sell products, etc.
CRM Customer Portal
SugarCRM – WordPress Customer PortalAppJetty’s SugarCRM WordPress customer portal provides a self service customer portal to your customers by integrating WordPress and SugarCRM. As WordPress users, your customers will get a dedicated dashboard in the portal and can update all their data and get access to relevant data of accounts, leads, contacts, meetings, calls, cases, etc from your SugarCRM system.
SugarCRM Drupal Customer PortalWe have combined SugarCRM and Drupal so that you can boost your reach to customers and have a perfect customer management experience. Through our SugarCRM Drupal customer portal, your marketing and support team will be able to support the customers in the best possible way.
SugarCRM Joomla Customer PortalJoomla, a robust open source CMS and SugarCRM, one of the leading CRMs have been perfectly combined by us to provide you with a perfect customer portal. Drive the uncertainties of your customers away by adding this portal to your store.
SugarPort – Customer Portal for SugarCRMSugarPort – Customer Portal for SugarCRM is a self service customer portal solution that uses a php based front end framework and SugarCRM as the backend system powering the portal and all its data. As portal users, your customers will get a dedicated dashboard and can get access to and update all relevant data of accounts, leads, contacts, meetings, calls, cases, etc from your SugarCRM system. It will simplify and reduce your task of communicating with your customers through other means.
Appjetty is a digital software products store specializing in extensions, plugins and apps for host of software platforms like Magento, WordPress, SugarCRM, SuiteCRM, Odoo, Dynamics CRM, etc.