The above-given statistics clearly reflect the inclination of people towards the language familiar to them. Now, let’s say you have a Magento website in non-native language. And in that too, there are a lot of loopholes; quite obviously because you are not an expert at the language. During such times, you might end up communicating what you didn’t intend to. This is when a Magento translation extension comes to your rescue. It offers you with glitch free translation for your website content.
Through this article, we will provide you with the information about the best language translation tools along with their features. Once you know about them, you would be able to take better decisions as to which tool to invest into. So, let’s plunge in:
This Magento language switcher enables the ecommerce store owners to translate their CMS pages, attributes, product catalog etc. in few clicks. It helps with the translation of backend content that reflects in the frontend. And the best part? The plugin is free to install and use. All you need to do is pay for the translations that you have ordered. You can place an order based on the number of words you need to translate in your catalog.
Using it you can:
Language Translator for Magento
One of the most popular Magento multilingual extensions, Language Translator helps to translate your store content with ease. One of the best features of this translation extension is that you can search the part of content you want to translate and translate it into the language of your choice. This is a rare feature available in the plugins today as the store owners have to translate the content on entire website.
Using Auto translate Magento extension, you can translate the advertising feeds and campaigns in particular language with ease and effectiveness. As the plugin supports more than 75 languages, it will not only boost your native customer base, but will also help you to target the global audiences. Take a look at some of its major features given below:
If you are still not convinced about investing into a language translation plugin, we have some more reasons which might open up certain perspectives:
It’s a cost-effective way of branding: A multilingual website makes it cost effective for you to market your business globally. This is because you can it communicate with a larger audience which gives you recognition.
Get better ROI: It is a one-time investment which will reap results for you for a long time. You can keep adding more languages to get 100% sales.
Gain more trust: Your products and services seem more reliable when you start selling in a language familiar to your customers. Moreover, it is likely to give you repetitive customers.
Go culturally sensitive: Through seamless translations, you can give an impression that you respect the language and cultural value of others. And emotional intimacy means, better sales.
So, what are you waiting for? Don’t let language become your constraint. It’s time to take your business beyond the regional realms!
Isn’t it lovely to have an e-store brimming with orders? Of course, it is. But, for ecommerce store owners in Australia, the agonies begin with that. That is because, after they have all customer orders placed on their website, there is a lot of data they need to deal with. And of course, ensure that the orders reach their customers on time. Now, whenever they enable shipping for their parcels, they need to manually enter the orders into official Australia Post eParcel Portal.
Imagine exporting all the data of your orders every time your customers place an order, creating a CSV file and importing that to the eParcel portal! Doesn’t it sound like a time consuming and tedious task to undertake? Let’s say you export the data to some shipping app and take care of all the shipping from there. But does that app keep your data secure? The answer might be no. This is when you are in dire need of a Magento Australia post eParcel extension.
Send Parcels to the Right Address
Humans are prone to make mistakes. But the question is, how many can you afford? Sending someone’s parcel to someone else, or discovering the address is unclear can cause several issues. You might lose a customer who is buying from you for the first time, or disappoint someone who is a loyal buyer. Even if it is the customer who has made a typo while providing their address. Also, you cannot blame customers as it can come across as rude.
Solution? A feature that fixes this problem even before it occurs. Several Magento based E-parcel extensions available in the market come with the Address validation feature. It has validation features for both; frontend as well as admin. For the frontend, whenever your customer adds a pin-code, they will get the suggestion of cities with a command that asks them to enter the correct address. Thereafter, during consignment generation, if the address is wrong, the Admin gets the list of possibly correct cities. This keeps a lot of issues at bay.
Manage the Consignments
The number of consignments, the size, and type of them keep changing based on the business you have. Now, since the official Australia eParcel works for all Australian ecommerce store owners, it might have some limitations with generating customized articles. The extension enables you to create customized articles even if it is for a single shipment. Not just that, you can also save the parameters for the defined weight and dimension and use it for some other time.
Australia post eParcel shipping extension also enables you to send consignments for label printing by creating automatic manifests for them. And after you have submitted the consignments and generated labels, you can also generate return labels by submitting return label request. It is also possible to create and download consignment labels in bulk.
Customize Shipping Rules
You might or might not want to follow the general shipping rules. In the case of which you can set your own shipping rules and create the shipment range. You can apply the rule along with shipping costs using the extension. In case you want to charge your customers with extra shipping costs or manage charge codes for a particular shipping rule, you can also do that. This feature brings in a lot of freedom for Australian e-store owners who are bound by shipping rules.
Apart from the above-mentioned facilities, you can also manage shipping methods for your e-store using a superior quality extension wherein you can define them, set charge codes and do much more.
Tell Me About an eParcel shipping extension that Works for Me
Oh! We would love to. We have an extension that we have loved to develop being Australia Post’s official partner. Here’s what you can do using it:
With all these features in place, Australian e-store owners do not have to visit the official Australia Post eParcel Portal for managing eParcel shipping. Also, Magento 2 Australia post eParcel extension helps you save the finances spent on printing labels every time one has to attach them to the shipment parcel. Using it, you would be able to do it right from within your store.
Getting over shipping and labeling issues is easy. But only if you want to. All it asks is for you to have a demo of our extension, integrate it to your e-store and get going. If you are skeptical about any of the features, you can read about them in detail on our e-store. Feel free to ask questions if any and we will be more than happy to assist you!
All product and company names are trademarks™, registered® or copyright© trademarks of their respective holders. Use of them does not imply any affiliation with or endorsement by them.
View Source: https://www.appjetty.com/blog/why-important-integrate-australia-post-eparcel-extension-website/
One of the best ways you can enhance customer satisfaction is by understanding exactly what they want from you as a business. Surveys can be very helpful in this regard. They can give you valuable insights about your customers at each stage of their purchase journey and help you not only close more sales but also increase satisfaction levels for your existing customers.
But unless you have a survey solution that is integrated to your CRM, you can really benefit from the tons of customer data you always have, not to mention the hassles of collating all the contact details all over again and send them standalone surveys. And once you get all the feedback you wouldn't know how best to make use of that data, because it wouldn't be available automatically in your CRM.
Keeping this point in mind, we at Biztech, came up with a survey tool that works from within your Sugar instance and is a complete survey solution for Sugar.
So why should you have a survey tool in your SugarCRM?
Here are 5 great reasons why you should.
1. Make the best use of all leads, opportunities and customers data to send surveys instantly to people who matter the most for your business.
2. Get real time feedback from your contacts anytime you want to make a critical business or marketing decision.
3. Solve customer complaints (through the survey feedback), even before they actually register a complaint.
4. Let the right team member act on any actionable insight obtained from the survey. An integrated survey tool automates this whole process.
5. With a CRM integrated survey, even if the wrong person fills out the survey and gives feedback, you know who the real decision maker inthat organization is and proactively reach out to them with your solution.
No matter what kind of survey you conduct, if it integrates deeply with your SugarCRM you can make your CRM data work to conduct better quality surveys. Conversely, the data from your surveys can be used to service your customers better if its part of your CRM system. CRM and feedback surveys share a symbiotic relationship that can benefit your organization as a whole.
Client Portal is not just a medium for business owners to converse with their clients. It is an establishment of a new relationship. The beginning of transactions through messages, documents and invoices. And it can be quite tricky to pursue a digital relationship like this one. You might face pitfalls in terms of support turnarounds, information sharing, and appointment bookings. And that’s why, you would need a client portal in place that takes care of all the above requirements.
Talking about client portals, the option you go for depends on the kind of requirements you have. For example, if you are looking for a portal that helps with WordPress Client management, just type “client portal WordPress” and you will come across several companies that can provide you with the same. Also, all of them will claim that theirs’ is the best portal in market, leaving you utterly confused. You will also find companies that provide an amalgamation of CRM & CMS.
Well, irrespective of the type of client portal you zero upon, what you need to understand is, the portal must render your customers with more access and control over the information that you share mutually. If you are planning on investing into a client portal, this article will give you important insights on the steps you need to take for ensuring that the portal is flawless. So, let’s go!
Stitch in TimeRemember the episode from the popular sitcom Friends? Phoebe keeps on hold for hours together just so that she can speak with a customer care executive and get her phone repaired before the warranty expires. She dozes off while doing so. Quite obviously, that doesn’t work these days. According to Zendesk, more than half of the customers appreciate if you value every second of their time.
So, whether you choose a WordPress client management portal or a Joomla one, you need to ensure that it saves time and comes with a feature that can take care of your client queries without having to pick converse on call or send an email. And in case they must speak with your support staff, you can provide them with the facility of scheduling appointments through your portal. It will save a lot of their time.
Ensure It Is IntegrativeUnfortunately, having a client portal alone won’t suffice. You need to link it to your customer relationship management software. During the initial years of your business, working merely around a portal might work. But as and when your client base grows, you might have a tough time managing several clients, their queries and switching between your portal and other platforms.
If you want to keep this inconvenience at bay, you must ensure that your portal is integrative with CRMs and Google or Microsoft calendars. You will be able to find several plugins that might help you bridge this gap. Let’s say you choose a WordPress client portal plugin. Now, you would be able to find different combinations of WordPress as a CMS along with CRMs like Sugar, Suite, and Dynamics.
Make It PersonalizedEver had to deal with a client who doesn’t appreciate changes and asked for an old feature back? Well, if you have used client portals, a scenario like this is common. According to a Customer Service Trends Report by Kayako (2017), 90% of customers ask for brand continuity across different channels. So, even if you have a digital portal, it shouldn’t serve any less than your brick and mortar office would.
To bring this consistency across different channels, you need to communicate right with your portal developers and ensure that they personalize the portal with colors, logos, and features of your choice. Also, when you keep your brand impression unswerving, the clients would think of the interaction space as more trustworthy. They would also keep coming back without reluctance and would be able to resolve their queries with ease.
Let’s Conclude…Like we mentioned above, it is must for a client portal to have certain qualities if you want to provide a glitch free customer support. And we hope that we provided you with some useful insights. What other qualities would you want your client portal to have and what steps would you follow to ensure that it has them? Feel free to share.
Thank God for language! – a well-arranged and well-thought amalgamation of words that totally makes sense (somehow) and is received and understood by people around us. Without it, we would just be a clueless bunch of idiots moving around roving eyes and trying to get the gist of what others are trying to say.
Well, our agonies didn’t quite end there. And of course, the solution wasn’t a universal language. (Excluding love ;) ). Each country and each region adopted a language of their own; and being proud of one’s native language became a trend. Now, let’s say you are an ecommerce store owner trying to sell a product, idea or a service to the audience all over the world. How would you ensure that your audience gets what you are trying to sell?
It turns out that language barrier is one of the biggest challenges that the Magento ecommerce store owners face today. This is majorly because if the content on the website is not familiar to the buyers, they do not buy from them. During such times, one needs to probably get a Magento Translate Module using which you can help the customers view the content in the language familiar to them.
So, what are the ways in which you can overcome challenges pertaining to language? How can you sell online in multiple languages? Let’s try to know:
TALK IN THE LANGUAGE THEY KNOW
It is true that English is the most commonly used language in the world of ecommerce. Also, people in the countries like Norway and Sweden do not mind shopping from the websites that have English content. But, there are several countries and millions of people who dread reading or communicating in English.
Now, if this percentage of audience forms your customer base, what would you do? A good solution to attract this audience would be to talk in their native language. It will help you connect and build a good rapport with them. You do not need to translate your e-store in every possible language. Just check where your audience hails from and which languages do they prefer. Once you figure this out, you are good to go.
TRANSLATE IT RIGHT
Well, if you thought that your generic or high-school knowledge of non-native language will work, you might be wrong. You can’t get away with mediocre language translations and the concepts loosely associated with your products and services. With the customers who know and understand what they are reading, you need a professional way to translate your content.
During such times, a good quality Magento Language Switcher might come to your rescue. Also, after you are done translating using a tool, you must check with a native speaker as to if your translated content is correct. A human touch still surpasses technology when it comes to communication.
LEAD THEM TO THE LANDING PAGE
Some studies have proved that if you redirect your visitors automatically to a local landing page, it always has a good impact on your sales. Not just that, it also enhances your revenues by 17%. The best way to enhance the experience of your customers is to redirect them to the translated version of your website.
Let’s say, if a customer from particular region visits your e-store. Don’t make them go through the task of changing the language on the homepage of your e-store. Instead, make your settings such that it automatically displays content in the relevant language based on the location of your customers.
COMMUNICATE THROUGH VISUALS
Remember the picture books of animals and birds that we used to flip through as kids. Oh! How mesmerized were we looking at the pictures! Even if we didn’t know how to read “cow”, we could identify the beings merely through pictures. The same concept applies when connecting with a non-native audience.
Visuals are a robust tool to play with when you want to attract your customers with something apart from language. Especially with the audience that is a visual learner. In case you are into providing a product, which your customers can understand through visuals, language would never be a barrier for you. So, why not make the most out of visuals or pictures to convey what you want?
SEND INVOICES IN NATIVE LANGUAGE
You can’t undermine the potential of receipts and invoices. They are an important element of online shopping and the best way to help your customers understand how much and what they are paying for. If you provide a shopping experience in native language, why not send invoices in the same one?
A Magento Language switcher might work if you want to change the frontend language of your website. But, if you want to generate an invoice in a native language, you might consider investing into an invoicing app that helps you to send localized invoices to your customers based on their native language.
We hope the above-given points gave you a good incline as to how you can get over your language blues when it comes to selling online. In case you are a Magento based e-store owner and you are looking for a Magento based language translator tool, we might be able to help.
LANGUAGE TRANSLATOR: AN END TO YOUR LINGUISTIC AGONIES!
AppJetty’s Language Translator is the ideal and prolific tool whenever you are stuck with non-native languages. All you need to do is integrate our tool to your website and you will be able to translate all or particular portions of your website with ease! Not just that, our tool also ensures that your website doesn’t lose its ranking after and maintains its rank on Google.
Write to us and we will be more than happy to share Language Translator and its features with you!
Original Post : https://www.appjetty.com/blog/how-overcome-language-barrier-while-selling-online
The business owners who have set up their Magento store have to deal with nitty gritty of selling online day in and out. Although Magento Platform in its entirety provides with a lot of functionalities, it doesn’t provide some features that are important for ecommerce store owners to run their business successfully. Which is why at some point in time, there arises a need for them to invest into Magento extensions that can take care of different facets of their online store.
Magento extensions can take care of an array of facets of one’s online store including site management, product browsing, inventory management, merchandising etc. Now, when you are an upcoming e-store owner and have just established your e-store, you can’t possibly invest a lot into extensions. And the next thing you know, you get desperate and start looking for best deals for Magento extensions. Well, it is okay to look for such deals; but you need to ensure that they enhance the value of your e-store and serve the functionalities you expect it to serve.
AppJetty often comes up with special offers for Magento Extensions for its client base globally. As of now, it is providing e-store owners with best combo deals using which customers need to order 2 products (minimum) and they get discounts on the total cost of the extension combo. If you want to extend the functionalities of your website and enhance your business process, these deals might benefit you a lot. Underneath the Combo Deals, the Magento e-store owners can get discounts up to $5000.
If you want to create a combo specific to your needs, you need to follow the 4 steps given below:
Step 1. Choose: You can choose more than one product belonging to Magento Platform
Step 2. Drag & Drop: As soon as you decide upon the products, you can drag and drop the products from the left panel.
Step 3. Configure: Once you have dragged the products, you can add different parameters like support period, domain name, upgrade period etc.
Step 4. Checkout: You can add the final products to your cart and checkout.
Apart from best combo deals on Magento 1 & 2 platforms, you can also find deals on different platforms including WooCommerce, Sugar/Suite CRM, DynamicsCRM etc. It is possible to create combos based on same as well as different platforms. You can find a range of extension that can help you to send/receive quotes, manage inventory, implement better shipping and deliveries etc. Several plugins by AppJetty are popular and are placed in the category of “bestsellers” on Magento Marketplace.
Why not check out the range of plugins and extensions on the AppJetty website and get them at reasonable rates? Check out the special offers for Magento extensions on the page https://www.appjetty.com/deals.htm
Milton Glaser is one of the finest graphic designers of all time. He is the one who designed the famous “I Love NY” logo and gave a new image to the city. Yep, the same logo you see with I, a little red heart and NY embossed on t-shirts. Once in a program in the Yale University, he said a beautiful thing about a website design. He said, “There are three responses to a piece of design: yes, no, and wow. Wow is the one you should aim for”.
This is the ultimate tip-off from the masterpiece. It is applicable to all the websites. No matter whether you are a real estate builder, or a healthcare operator, if your website gives a “Wow” effect, it will surely create a difference. The same applies to the backend of your store. If the design or user interface of the backend of your store is cringeworthy and boring, it might lead to a lot of mismanagement on the part of your e-store admins.
SHOULD YOU BOTHER ABOUT YOUR BACKEND THEME?
Of course, you should! Imagine your office all messed up with all your products scattered here and there. Moreover, to find anything, you have to play treasure hunt and spend hours. Your Odoo backend is also your online office where you have to manage everything. Hence, it is critical to streamline it and make it work well. So, that is how it becomes a necessity for your Odoo backend.
“Wow” here does not refer to an attractive appearance and mesmerizing visual effects. These are not at all required at the backend. Here, you will need an interface that allows you to navigate across all sections and subsection in the easiest ways. You should be able to access all the product of your online store in the quickest time. So, you will be able to manage your store seamlessly and focus more upon sales strategy instead of treasure hunts. To implant such mechanism to your backend, an Odoo Backend Theme will help you best.
BETTERING THE PRODUCTIVITY
As it says, “the better you are able to manage, the more productive you are”. When you are able to Customize Odoo Backend, it will make you productive. As you are operating your entire store form backend, you need to have complete control in front of you. A backend theme renders such control with high functionality and additional features. Let us see how these functionalities and features will help you to enhance the productivity of your Odoo store.
1. Simple Store Setup Gives You More Control
Simplicity is the best policy when it comes to managing your Odoo store. When you are supposed to handle orders, catalogues, shipping, payment, inventory and many others, it gets tough. A well-defined simple interface of your Odoo backend will enable you to access all the corners of your website. This gives you more control on your operations so, you are able to focus on all the faucets of your online store. Hence, your system becomes more productive and streamlined.
2. Better Performance and Higher Usability
There are many factors that play crucial role at your backend work processing. When you are able to see all the orders, shipment, inventory and other important data on the board, your performance gets better. An Odoo backend theme comes with a dashboard that gives you quick access to all such important information. Hence, it enhances the usability of your Odoo store. Moreover, a theme will help you to get rid of nerdy admin panel and will improve the look and feel of your backend. Thus, you will find your Odoo backend more user-friendly than ever and productive also.
3. The Power of Personalization
Ryan loves dark color, Toby likes to work on a classic view layout, Ruby is fond of Open Sans fonts. With your Odoo theme for Backend, you will be able to meet all these preferences. That is the power of personalization and choosing a backend theme renders this comfort to you. You can set the appearance, layout, features and arrange features as per your preferences. This way, you can improve the interface of your Odoo backend and make it interactive for your employees.
4. Managing Your Backend from Mobile
Let’s say you have to attend a meeting and you have to depart from earlier than your routing time. There are some orders pending and you have to process them at earliest. Now, if you can manage your Odoo backend from mobile, it will be a great help.
That is the power of Mobility. Opting for a responsive Odoo backend theme helps you to capitalize on this superiority of mobiles. Such themes will help you to access all the features and manage your Odoo store from anywhere, on the go. Hence, you are connected with your Odoo store 24*7 and more productive.
CHOOSING THE MOST SUITABLE THEME
There are numerous Odoo backend themes are available that offer you with wide array of features. One of the most suitable themes that fit best in the above-mentioned parameters is Odoo Falcon Backend Theme. It is mobile responsive backend theme powered by AppJetty. Falcon Odoo backend theme has all the features and potential to make your Odoo store productive and profitable. Some of the core features that Falco Odoo Backend theme have are:
Interactive Design: Falcon Backend Theme comes with an elegant look and a neat design. This enables your theme to offer impeccable viewing facility of your Odoo backends’ all-important modules.
Fully Customizable: Get the power of personalization with this fully customizable theme. You can set its appearance and feature as per your suitability with a wide array of fonts and image option.
Mobile Friendly Theme: Take the utility of your Odoo Backend theme to the next level by operating it on your smartphone devices. Falcon will help you to enhance your productivity by running it on mobile devices.
So, if the same old theme and vintage style admin panels are boring you, it is the time for change. Get a fully functional Odoo backend theme that can enhance the fruitfulness of your Odoo store and render good growth. Here, Falcon Odoo Backend theme would be the best pick. Get it now.
Making good profits out of your business is all about making a good growth. In an overall picture, it may seem like “good growth” is all about selling your products or services more and more. But it is merely just doing that! To make it successful growth, you will have to deliver complete customers satisfaction and earn their loyalty. And not only your customers should be happy, your valuable employees should also be happy and work with complete motivation and encouragement. That is the perfect form of growth.
To achieve such a growth, it is necessary that you optimize your time and resources. Saving time will have you to deliver good. And, saving resources will help you to streamline your business operation. Along with that, it will also assist you drive your employees in the right direction where they find productive engagements. That may sound easy and simple, but it is a bumpy road with difficult turns.
And, if you are using the same old school methods of managing your database and tracking client with outdated CRM software, it is the time for change. There is an immediate need for you to get a solution that can drive an efficient work process for you. A solution that can save your time with convenience and productivity! Salesforce is the most competent of CRM all alternatives.
SalesforceSalesforce can be considered as the next generation CRM solution with wide array of functionalities. Its open source programming is superiorly compatible to serve the needs of different businesses by offering customization. Automation and regular improvements put it amongst the top CRM platforms.
The automation features of Salesforce reduce more than 80% of your customer relationship management cost. Another benefit of this CRM platform is its pocket friendly pricing. You can spend hundreds and thousands of dollars to build a good relationship with your customer but when it comes to using some tools to do that, Salesforce proves to the utmost affordable price.
To take the best out of this CRM, you can build a portal that feeds countless benefits along in a profoundly convenient manner.
Empower Your Business with Salesforce Powered Self-Care PortalsWe are witnessing the Third Industrial Revolution. And the internet is ushering us to the path of accomplishing everything on clicks and taps. In this era, mastering your customer relationship practice with Salesforce on the World Wide Web can save a lot of your resources, time and efforts. It not only replaces calls and physical meetings with emails or chats but also deciphers your complex data into an easily comprehensive analytics report.
Developing a portal powered with Salesforce boosts your productivity besides a happy customer base where they are happily satisfied with you. These portals let your customers connect with you in a few clicks. Which means, they can seek support and get their queries/issues resolved on the go in the shortest span of time. Now, that is something every customer must looks before opting any service or product.
Salesforce gives you all the liberty to develop your self-care portal on your choice of content management system. Though it also offers a customer portal in its service struction, but it is going to ask you for deep pockets. Moreover, it will come with its preset functionality. But if you get a better option than this then?
AppJetty helps you with useful Salesforce client portal that can work excellently with your WordPress portal. WordPress is one of the most used platform for business websites and it packed with many features. We have made this power-packed platform more powerful with the potential of Salesforce. It can integrate with your Wordpress site and work as an ultimate solution for your business. Let us see what capabilities it holds.
Salesforce Customer Management Portal Making Best Fit with CMSs
WordPress Salesforce Customer Portal PluginWordPress is the first choice of businesses with its simple yet advanced solutions. Salesforce is accordant to develop a portal plugin with the platform that powers more than 30% of internet. It is compatible with the powerful features of WordPress and works outstandingly with it. Just drag, drop and draft whatever you want and go infinite with WordPress to manage your customer relationship.
Salesforce customer portal allows you to manage your day to day customer relationship activities in the easiest, quickest and the most efficient manner. It has the ability to outperform as an adroit solution for all divisions of industries! Whether you are dealing into healthcare products or a hotel owner it goes perfect with all industrial verticals.
WordPress is trusted by more than 30% of the internet. Same way, Salesforces is the first preference of thousands of eCommerce businesses and holds the title of the most popular CRM platforms. A hybrid solution of both will help you to track, prioritize and solve customer support tickets with utmost efficiency. It will make your process rightly productive as well as systematically methodical. So, using both together will deliver an excellent blend of advantages, and will take its usability to the next level.
Customized Web Salesforce PortalsIf you wish to be a free bird and don't want to use any content management system, Salesforce will not upset you either! You can also opt a standalone customized Salesforce Portal that can be created as per your needs. It helps you accomplish all the tasks while bolstering your entire system. Such portals enact with AI and IoT finely to engage your customers profoundly active.
Carrying out a well-thought customer relationship practice can’t be good enough if you lack the well driven process. Salesforce backed self-care portals get you all the tools and everything installed to run a hybrid model of customer relationship exercises.
For instance, if you are working with a WordPress site, Salesforce WordPress Customer Portal will give you all the features for you and customers too. Your customers will be able to manage their relation on the portal itself by raising tickets for their requests. On the other hand, you can also help them by responding to these tickets right on the portal itself.
So, change the colors of your customer relationship’s driving force into green and implant a solution with great quality of support to keep customers happy as well as loyal. It will not only assist you to scale a better growth but will also move you forward in your compaction. Along with this, the benefits are not only for your business, your employees will enjoy working with you. This will encourage them to work harder for your business growth.
A few weeks back, I was reading a techno magazine while traveling. Not a techie nerd, but yeah, I love to read them. There was a column that was talking about some tip offs to help business reduce their coding work in developing their mobile app. That started off by saying “save the costings for your mobile application by minimizing the developer’s roles”. Now that generosity of the columnist raised a question in my head. If they really want to spend less on mobile app development, why shouldn’t they go for a developer free development for their mobile app?
Building a mobile app that developers portray as a complicated wizard, is also possible to do on your own. All you have to do is, get the right tool. There are certain specifications every business website has.
Now, you can’t possibly sell mobile accessories through an app by using an app a builder tool suitable for banking app. It becomes necessary to follow certain specifications and build an app accordingly. It must wrap up all the business features and translate them into a good user experience.
For that, you will have to get an ecommerce compatible app. Let us say you have a Magento ecommerce website. Let us talk about building a perfect Magento Mobile App using an app builder.
Scaling a Cost-effective Mobile App for Magento
As we all know that Magento is the engine of eCommerce website platform and runs most of the online store. It includes many Fortune Big 5oo brands too. It outperforms both mobiles as well as desktops. A Magento Mobile App Builder extension will help you to build a dynamic, lightweight and fast processing eCommerce app. Using an app builder will reduce cost, expedite the development process and give you more control of your online store app.
There are also some Magento App Builder extensions that facilitate you to execute administrative tasks directly on the app. So, you would also be able to configure and manage your Magento store from anywhere through mobile. Along with your comfort, a mobile app will also help you boost the sales with an extended access to your users’ smartphones as users can access it from anywhere. It will bring more traffic and purchase orders for you.
Feature That Your App Builder Must Render
There are some ‘must have’ features that users look for in every app and it also drives optimum utility of your app. So, when it comes to choosing the right app, checkout some of the features that it should entail.
List all Products and Information Pages
Ensure the efficient enlisting of all the product pages and information pages on your mobile app. The app should be able to stream all the information with smoothness and good speed. If the app builder extension offers you with some themes, consider it to be a good option to better the UI and UX elements of your app. This will enrich the look of your Magento App and will make it more engaging for users.
Simplified Checkout Process
Customers convenience is at the top spot and you will have to take care of their comfort to buy your products without getting stuck anywhere. That being said, cart abandonment is still a core concern for ecommerce store owners. The app builder that you opt must not have a complex checkout layered processing. Therefore, facilitate your customers with a simple checkout process and secure payment gateways. Adding the buy now button on the product page and leading the checkout from that point will work best.
A complicated checkout process will kill the user interface of your app and will impact the user interface. Not only that, with such complicacies, your app will fail to impress your customers. This will lead them to uninstall the app too. But when you empower them to shop hassle free with a single page checkout, it will enrich their shopping experience.
Manage Products Easily
Developing an app keeping only your customers in mind would be an injustice? Your app should be bifacial to you as much as it is for your customers. So, to find the most apt app builder, make sure that it allows you to manage your products. It should give functionality to add, change and configure existing products directly from your Magento app. This way, you will have more control over the app and save time that you spend sitting in the office in front of the computers.
Don’t make shopping experience a treasure hunt for customers! Search feature is the necessity for any ecommerce app. It prevents users to scroll through umpteen products across the categories. A Magento App Builder helps your users to enter the name and get any product that they are looking for.
Testimony matters a lot. Enable your customers to say what they feel, think, and want to suggest about your product range, through their mobile. These product reviews and feedbacks work as catalysts for your future users. Good reviews encourage them to make a purchase from your online store. A Magento App Builder can help you render such functionality.
In any mobile app, notifications is one of the most important features. It encourages the users to stay in touch with you and check out your mobile application on regular bases. You can update your customers from time to time about new launches, discounts, offers and more. So, missing this feature would be a major blunder.
Getting an app developed at a low cost is a good deal. But building it yourself with Magento Mobile App Builder is a great deal. If you want to know more about app builder, feel free to contact us.
Surveys drive business decisions. And we have been hearing this for long. But the question here is, how many of these surveys are genuine? How many of them have the potential to influence business decisions? The answer is – very few. If you think that you can create random surveys on different platforms and present it to customers, it is hardly going to help. In fact, it will end up giving you wrong information and data.
Perhaps, we need to understand that market research is a scientific method. And surveys being a part of it should be standardized, detailed and articulate. Also, it just does not matter what your survey is like. It also matters how you conduct them. An ideal, accepted and the most standardized way of conducting survey is by creating it from within your CRM. If you have a Sugar/SuiteCRM system, you can configure a SuiteCRM survey extension which helps you create surveys from within your Sugar system.
Before we talk about the extensions and their usefulness, let us understand the consequences of badly designed surveys:
Lesser response rates
As keen you are to conduct the survey, the current and potential customers are reluctant to answer them. They feel that it is not a productive usage of their time. So, if your survey looks mediocre and comes from an unknown resource, it will keep lying in the inbox of your customers for days and months together. And more the number of unanswered surveys, the lesser will be your overall response rate. To keep the delayed responses at bay, you must make sure that your survey does not show up in the spam folder or look like virus.
If you have not systematized your questionnaire, the questions will be haywire and all over the place. And during such times, the chances for the questions to be misunderstood are high. So, if your Survey has inter-related questions and questions that you need to categorize, SugarCRM extensions can come of huge help. Using a SugarCRM survey module of the extension, you can create multiple question types and put them under different categories. This gives more clarity and understanding to the customers about your questions.
Apart from the above-mentioned issues, there are other problems like questions being skipped, unanswered and surveys left incomplete.
Now, let us understand as to how you can get over these issues and how can ensure that each sent survey turns out to be a success:
Make the Most Out of Skip Logic
Well, this might not sound like a huge deal to you. But when you ask your respondents to choose one response wherein they might have more than one answers, things can get confusing for them. In psychological terms, this is known as cognitive dissonance – a term coined by the social psychologist Leon Festinger. As a result of this, respondents often leave the survey or provide irrelevant answers.
To help your respondents get over these issues, you can use the skip logic feature of your Sugar or SuiteCRM plugin. When you apply it, your respondents do not need to see the questions that are not relevant to them. By doing so, you will be able to save the time of your respondents and the quality and volume of your data.
Do not bias/influence your respondents
If your survey is biased, it can affect your results in a huge way. And this bias is often reflected in the way you frame your questions. This mostly happens with rating kind of questions. To ensure that this attitude does not reflect in your questions, make sure that you provide both ends of the scale when you phrase the question. By doing so, you will be able to give your respondents the freedom to choose the answer of their choice and your Survey will remain unbiased.
Use a Good Quality Extension
Search for “CRM plugins” online and you will come across several companies that claim themselves to be the best survey extension. Well, there is a drawback with some of these plugins. Most of these survey plugins ask for you to install a third-party plugin/extension so that they can work smoothly. Which means, you will end up spending not on one, but two plugins. The only solution to this problem is to find a plugin that is exclusive for Suite/Sugar systems.
What is Survey Rocket and Why Use It?
Survey Rocket is an online survey tool and the best solution for entrepreneurs wanting to conduct online surveys right from within their SugarCRM system. It enables you to create and send automated surveys and get updates through your customers in real time. There are no 3rd party integrations required as it works seamlessly with your Sugar/Suite systems.
Survey Rocket offers you with a summary of surveys, individual status reports and provides you with the list of customers to whom you sent the survey and the individuals who did not respond to your survey. You can also use the mobile app of the plugin for multiple purposes like conducting polls, conducting research at events, getting customer feedbacks at trade shows, taking healthcare surveys and more.
The responses that you obtain with the help of customer feedback application are fast and genuine. And these results will help you take better business decisions. Why not get a demo of Survey Rocket from us and find out more? Write to us on firstname.lastname@example.org now!
Read Original Post : https://www.appjetty.com/blog/ramifications-poorly-designed-surveys-how-overcome
Appjetty is a digital software products store specializing in extensions, plugins and apps for host of software platforms like Magento, WordPress, SugarCRM, SuiteCRM, Odoo, Dynamics CRM, etc.