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Take a walk downtown during the office hours and you will find several corporate heads immersed into their mobile oblivious of their surroundings. Just as you might think that they are busy communicating, educating, and entertaining themselves; they would be accessing their marketing collaterals and resolving customer issues. Thanks to smartphone accessibility, the concept of customer relationship management has reached another level. According to a research study by Gartner, the businesses of today spend around $12 billion every year on CRM mobile Apps. Although this is a reality, there are several businesses that have not leveraged the power of mobile application for CRM. Through this article, we intend to acquaint you with multiple ways in which CRM mobile apps are transforming businesses worldwide. So, here we go! Keep Ahead with Real Time Updates Right from forecasts like this one to activity updates and performance reports, CRMs provide with real-time information to the users. Search for “SugarCRM Mobile App” and you will come across several applications that provide such facilities. The best part? Admins can also obtain hourly, monthly, and quarterly updates. These updates on the go can help CRM users in many ways can ever imagine. Things can happen faster and transactions get quicker. The GPS Advantage A well-designed SuiteCRM Mobile App provides location-based access to CRM users and gives them a list of leads, present and potential customers along with their locations. This facility saves a lot of time, efforts and of course, fuel. Team Collaborations and Access Now, as the CRM is a centralized system, it keeps all the team-mates aware and updated about meetings, follow-ups, deal status, progress reports and more. You can also obtain a customized Mobile Application For CRM. Enhanced Customer Service Customers need answers to their queries on immediate basis. Finding information about the status of customer queries also gets easy with the presence of CRM on fingertips. Increased Productivity With accurate and tangible data, real time updates and enhanced productivity, CRM mobile apps are proving to be a bliss for CRM users that are on the move. Is There Anything Out There for Sugar/SuiteCRM Users? TapCRM – is a Suite and Sugar CRM is a great way to provide on the go access of CRM data to your teams. It helps the users to conduct efficient operations and works on both Android and iOS platforms. And the best part is, you can get working with it in 3 easy steps given below:
View original Source: https://www.appjetty.com/blog/crm-mobile-apps-transforming-ways-do-business/ Business competitions scale new heights every day! Better customer service can keep you stay ahead of the curve in this situation. You can take help from the CRM system to offer a more personalized experience to your customers.
But then, how would you access and manage the CRM system on the move for expanding your business and interacting with prospects? The Mobile CRM handles this situation with ease. It offers a real-time access to customer data using a smartphone. Various CRM platforms have their customized mobile apps to offer this facility to the companies. Out of them, SuiteCRM mobile app and Sugar CRM mobile app are the most popular ones in the corporate world. A Gartner study revealed that a well-planned Mobile CRM app can assist your business to get a whopping 41% increase in revenue per sales person. It eases the sales process and improves team collaboration. Your sales team can stay updated through a 24/7 access to the customer’s information. Here’s how mobile CRM exerts positive impact on major aspects of your business: Productivity A mobile CRM app boosts the productivity of your business. It assists your sales team to follow up on leads. It also facilitates the sales team to offer services in a more personalized way. A report said that various sales teams witnessed a 15% increase in productivity thanks to mobile CRM app. Customer Relationship Strong business relationship with your customers can help your business grow exponentially. A Mobile CRM app can assist you to manage rapport, contacts, and sales leads. A customized CRM app also enables you to maintain the customer details and communication in real time. Actionable Insights The scalable mobile CRM like Sugar CRM mobile app offers you actionable insights. It also streamlines the process and make it customer-focused. You can get a ready access to customer’s history and prior interactions. This makes it easy to take informed decisions. Efficient Sales Processes A SuiteCRM mobile app has all the necessary elements to improve the sales process efficiency. Once you integrate them into your sales cycle, these apps can lead you to improve the sales process. Result-oriented Experience Easy installation and customization make mobile CRM app a choice of many businesses globally. You can use it to address changing sales requirements and increase your company’s YoY revenue. A report revealed that a mobile CRM app could increase the cash flow by 10%. It is possible with the result-oriented experience of the mobile CRM app. Let us acquaint you with TapCRM – an intuitive and inventive SuiteCRM/Sugar CRM mobile app. It enables sales reps and admins to manage the CRM system on the move. It offers a real-time data availability with exclusive functionalities. This Sugar/SuiteCRM mobile app can import contacts, mass update, or delete the records, and offers the real-time updates with the activity stream. TapCRM, a Sugar/SuiteCRM mobile app facilitates sales and marketing teams for serving customers in a better way. Your employees can resolve the customer’s issues quickly with TapCRM. All you get is satisfied customers and cost reduction! Do you have a mobile CRM app in your business system? Share your views with us. |
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Appjetty is a digital software products store specializing in extensions, plugins and apps for host of software platforms like Magento, WordPress, SugarCRM, SuiteCRM, Odoo, Dynamics CRM, etc. Archives
January 2021
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