Mobile Apps have made human life convenient and easy. It is doing the same with businesses. Today, leading brands of the business community are opting for the “smartphone approach - run anywhere, anytime” as their organizational workflow. Moreover, employees and users also find the smartphone approach more useful than old school methods. And why shouldn’t they? After all, nothing makes their jobs easier than commanding tasks on their fingertips.
Optimum utility of smartphones is giving rise to Mobile CRM Applications. And you cannot confine CRM applications to reducing operational costs and enhancing employee productivity. They also bring business intelligence to organizations. They provide you with the tangible data of customer interactions, so that, you can analyze them and adapt the best practice of all.
In this blog, we will discuss about this synergy of smartphones and CRM solutions. And how it is helping different businesses. So, let us dive in.
How it Works as Business Intelligence
Small to midsize businesses often spend more time and resources to track their operations. It slows down their customer relationships management process. Mobile CRM apps empower customers to send their requests and queries right through the app. A SuiteCRM mobile app is enabled with numerous useful features that are accessible anywhere, all the time. This way, it helps you to reduce your workload.
Mobile CRM Apps: Offering Convenience All the Way
Mobile CRM applications offers a lot more than just convenience to customers and organizations. For small businesses, CRM apps render a new life to their data. SuiteCRM ios app enrich your business operations at 2 most crucial but beneficial levels.
Level 1: Act Promptly on Leads and Opportunities
The most chaotic part of SMEs business processing is inter-departmental communication. Marketing team gets a new lead, they share it with another department. This information crawls to all the departments till the time sales representative comes and collects it.
With Mobile CRM Applications, information sharing becomes instant, transparent, and comprehensive. It operates completely on the drills of your taps and clicks. Whenever a customer sends their queries, SugarCRM Mobile App makes this information available to your salesman on the go. The app allows users to act instantly, upload the work log and enable other departments to work on it.
Level 2: Empower Decision Making
A single decision can build or destroy your business. SuiteCRM Android App helps you to better your enterprise decision making in 2 different ways. One of them is quick information sharing.
To empower these quick decisions, CRM apps renders complete insight of your operation. Through real time analytics reports, you can get all the information you might need. These reports play a crucial role to comprehend the organization’s real time progress. You can check your daily, monthly, and quarterly reports and make changes to your strategy and track the changes.
Which Mobile CRM App Works Best for You?There are numerous solutions available that offer Mobile CRM apps. One of the most trending and useful out of these is TapCRM. It is an AppJetty powered Sugar/SuiteCRM Mobile Application solution that drives business intelligence for your enterprises. Some of the features that TapCRM offers are:
These were a few features that TapCRM brings to your business intelligence. Visit the website to find out more about it.
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With generations, the human skills advances and changes it behavior. This shift leads them ahead to reform everything. The way they live, eat, do their work, spend their time and everything. Shopping too! And the reason for so much of alteration is adaption and improvisation. One of the latest improvisation that is making its way for maximal adaptation shopping via mobile apps.
Online shopping via mobile apps has already reduced more than half of the load from desktops and laptops. Almost the whole business leading community is available with their apps. Nowadays, almost every business owners who use Magento for their eCommerce store, make sure to offer Magento mobile Apps too. Adoption of mobile apps is all based on convenience and “run anywhere anytime” approach. To escape the complex development process, Magento mobile app builder can help you to develop native apps easily.
Why Mobile Apps are Important?
1. Maximum Engagement with Customers: As mobile phones are not an ordinary communication device anymore. Surveys says that people who are using smartphones, spend average 3.5 hours a day on their phones. All these hours are spent on apps. You can take huge benefits of this engagement. No user spends that much of time on the desktops. Studies also says that users do search out for handful applications that offers a good range of fashion products. They might don’t buy but love to make a Wishlist and scroll through latest fashion statements.
2. 24*7 Communication with Customers: When user download your app, it enables you to connect with them anywhere and anytime. Magento Mobile apps help you to send alerts and notifications about your latest discount offers and sale. You can interact with them daily or even multiple times in a day by sending daily or hourly deals. These notifications drag user’ attention and lead them to visit your app. Such offers encourage them to go through your online store and make purchases.
3. Run Anytime: Majority of people spend their free time on mobile apps. Suppose you are on the airport and your flight is late. You have nothing to do and getting bored. How will you pass your time? One of the major advantage of Mobile apps is that you can keep your customers engaged throughout the time.
4. Build Brand Awareness: Mobile app enhance the brand value of your Magento ecommerce store and give it recognition too. Mobile app works as a blank paint board for you. It allows you to use your creativity and add everything that you want to add. This process of building your mobile app makes it stylish and attractive. These factors make an app popular and give a brand value. When customers will like your app, it will create more purchases. This phenomenon creates high returns on your investment. Use of Magento Mobile App Builder can be a perfect practice session for such apps.
5. Win Customer Loyalty: When customers download your application, the show their loyalty towards your store. Your mobile app in their mobile phone gives you a dedicated space of their interest. It conveys an indirect message that they wish to stay connected with you. Reward this by offering them special loyalty points, discounts and offers. These rewards work as sales tactics, which lead them to make purchase from your store and capitalize their interest.
So, these were a few tips that you can look can follow and take the best out of your mobile app. Mobile phone users are growing bigger and better day by day. This rise of growing smartphone population works as an opportunity for businesses to encash good profit from it.
Smartphone technology is so victorious that it stays connected to you most of the time. It stays active throughout the time and keeps you engaged. You go inactive when you sleep off, but your phone stays live in the role. This fact is not confined to me, you or your customers or any other business owner. It is the story of almost all of us. So, when smartphones are such an important part of human life, why don’t you capitalize its utility?
As smartphones are superiorly smart, easy to access anywhere and broadly available, they can be utilized for your business too. You can extend the utility by integrating mobiles with your CRM technology. SugarCRM and SuiteCRM are the two most successful technologies that empower business processing. Integration of these technologies with mobile can serve great benefits to businesses. I am sure you would never like to left behind in this competitive market.
So, let us talk about how SugarCRM and SuiteCRM Mobile App can help businesses to scale strategic growth with its extended approach.
Streamlined and Mapped Information Sharing
As we discussed earlier, mobile stays with us active throughout the time. Thus, you can capitalize this utility with your SugarCRM and SuiteCRM Mobile App. It will help your sales team to get instant notification of their new leads and to plan the pitch. Its quick access facility makes it easy to fetch customer information in real time and strategize their approach to close the deal. For example, if your salesman is out for a meeting with a client and needs any data, mobile apps eliminate the need to go back to the office and collect the data. He can fetch the information within a few taps through the app.
For Android phone users, SugarCRM and SuiteCRM Android App bring the luxury. They can send their requests, complaints, and queries right through the app. It helps them to move over the conventional approach of “visit the office between 9 to 6”.
Strategize How to Approach Customer
Studies show that companies who use CRM Mobile apps achieved 65% higher sales targets. But who do not use CRM mobile apps could reach up to only 22% of their targets. These statistics say it all. CRM modules and features streamline your sales cycle, which helps you to prepare a proper strategy to improve the sales and targets. SugarCRM and SuiteCRM Android Apps provides more control to your sales team. They can track their customers, go through their previous meeting logs and understand client requirement in a strategic way.
Drive a Well-Thought Sales Cycle
Are you still operating with those mega files and large chunks of paperwork when you get a new lead? CRM Mobile App enriches your sales cycle and eliminates the sales hassles. It shortens the sales cycle and drives it in a well-thought manner. The centralized system of information sharing minimizes the interdepartmental dependency and process more work in less interaction. This trims down the processing time and expedites your sales cycle. SugarCRM Android App allows you to customize your mobile app explicitly for your organization structure to accelerate the business pace.
Enhance Data Insight
A CRM mobile app makes your centralized data available to all your employees 24*7 even when they are off from work. It helps them to stay updated and not to miss any single customer brief. Another benefit of CRM mobile app is analytics. Numerous CRM Mobile apps with Sugar and SuiteCRM are available with analytics, which offers better insight. You can break down information and go through minor details. Such process sharpens your sales strategy and future plans.
So, if you are using SuiteCRM or SugarCRM, it makes more sense to drive its features in a compact form through mobile apps. SuiteCRM Android App will extend its approach to a large smartphone using creed.
The trend is gradually shifting from Ecommerce to Mcommerce. And Google survey shows that it will increase from 50% to over 6 million dollars by 2020. This increase in number of people shopping from their mobile device anytime and anywhere, has raised an awareness among the retailers. They need to change the ways in which they manage their e-stores.
If you are one of them and are having a hard time handling your Magento store admin activities while on the move, you might need a Magento admin mobile application that can help you conquer all these situations. These apps enable you to carry out administrative activities single handedly and without hassle even when you are out of reach of your store. The above example shows just one situation when a mobile admin app might come of help to you. Let us have a glance at what other situations where it might come of use.
1. Provision of Order Notification
Ideally, in the day time you would be able to manage your store’s admin activities like billing and product order details, etc. But, how will you manage all these requirements if your customer places order at midnight? If you have a Magento Admin Manager, it would help to tackle such situations with ease. Once you have all the information at your fingertips, you can create sales order invoices with ease. Furthermore, you can print this information anywhere at any point of time.
2. Managing Your Products
We will study 2 aspects here:
One, at the initial stage, you might prefer to keep less product options in your Magento store. Gradually, when you expand your business, you need to add more products. If you have a Magento admin management tool, it will help you to add products to your product list with just few clicks. You can manage and view all the products from backend, withhold the sale of some products and do more.
Second, stock outs. Imagine a situation when you are not available at your e-store and your sales team informs you that the product that our customers want, is out of stock. What would you do? Now, if you had a mobile based admin app, it would help you to place an order for your inventory even at midnight. Thereby preventing a further delay in delivering the order.
3. Maintain Customer Relationships
Customers form the base for the success of any business. So, it becomes necessary to maintain a good relationship with them. But, we also understand that maintaining relationships with customers and solving their queries along with managing other business activities is a difficult task. Therefore, once your customer signs in your e-store, you can make the most out of ‘customer’ module in the mobile admin app. How?
Whenever there is arrival of new products in your e-store, you can send information to your customers about it via your admin app. It enables you to ask about some product reviews they bought from your store or solve any of their doubts. A superior quality mobile app entails features that enable you to add customers using different icons. You can also input information related to them. After all, you need an app that helps you in maintaining relations with your customers and empowers you to interact with them 24*7!
Above mentioned were some functionalities that an admin mobile app helps you with. You can imagine how easy it be for to manage your e-store thereby reducing your workload. This is the right time to integrate mobile admin app to your Magento store. So what are you waiting for? Get in touch with a company that offers you with a customized Admin mobile app now!
Are you running a Magento based ecommerce store? If yes, you might have faced a situation wherein you have disappointed your customers. And thereafter, you had to send them an email saying “Your order is cancelled due to non-availability of stock.” Well, one of the major reasons behind the occurrence of such situation is - poor inventory management.
A superior inventory management process is imperative for running a successful ecommerce business. Tying up your cash with more stock or having too little inventory; both these scenarios can have a negative impact on your business, customers, and finance.
To overcome stock-in and stock out related problems in Magento, you would need a Magento inventory management extension. It is quite baffling to choose the right inventory management extension as there are several companies providing similar Magento extensions. To help you get over these confusions, we have come up with some pointers that can help you make the right choice:
Real-Time Inventory Management Facility
Imagine this scenario. You have 50 items in stock. And suddenly shoppers start demanding that item in large numbers. Now, before you put the item’s real time stock update, customers order reaches to 52. During such times, you might have to apologize asking stating that there would be a delay in fulfilling the order. Result? Customer dissatisfaction. And before you know, this latency leads you to financial losses.
Having an inventory management system that provides approximate inventory updates is not enough. Neither a system that requires manual updates. Therefore, you need to choose a Magento inventory management system that offers real time auto inventory data updates. While choosing an extension, real-time updates facility is a feature you must ask for. Without fail.
Provision of Drop Shipping Facility
What if you could offload fulfillment of your customers’ demands on supplier when you run out of stock? Sounds like quite a business saver. Doesn’t it? If you get inventory management for Magento store with a drop shipping facility, you can make this possible. A drop shipping supplier relationship comes to rescue at the point of time you run out of stock.
Wondering how falling back on drop shipping can help you? Well, it enables you to auto forward your incoming orders to your widget supplier when you sold the last widget in your stock. After the supplier fulfills your customer demand, they can put the status order back to your store. This way, drop shipping, helps you to fulfill every order of your customer and keep them happy with your e-store service.
24*7 Inventory Management Monitoring
Managing a huge inventory is a tricky business. Things can go wrong at any point of time resulting into failure in delivery. Hence, you need a tool that offers 24*7 inventory monitoring mechanism. Search on the web and you will find several Magento inventory management extensions that offer a facility like this one. Also, you need to ensure that you keep maintaining this software at regular intervals through professionals so that there are no flaws in the monitoring process.
Remember, system malfunctioning can lead to huge business losses in a span of a night. And thereafter, you might have to spend days to fix the problem. So, it is better to go for an extension that does what it says in a seamless manner.
You can get rid of your stock in and out problems by integrating the right inventory management extension for your Magento store. Don’t forget to see to it your extension has the above-mentioned attributes so that you can manage inventory in the best way possible.
You run your business on products. So, technically inventory is the heart of your business. All your business offerings depend on it and just a clumsy errors in maintaining your inventory can lead to a long hard work or even a probable loss as well.
So, you can say that it is very important but it doesn’t mean that it is complicated. For example, if you are operating on a Magento based eCommerce website, then using a Magento Inventory Management Extension can boost your system to operate an efficient and error free inventory process. Conducting inventory management in Magento is a very simple thing but only when you are using the right tool and technology.
But if an organization is not using the right way to manage their inventory, it becomes complicated for them. Further, these complications lead to a misconceptions about the inventory management. And this misconception give rise to myths.
Through this blog, we will address some of the most common myths about Inventory Management Software Solutions. Parallel to that, we will also debunk these myths and give it a reality check. So, here we go:
Myth 1. There is No Need of Software for Inventory Management
“We don’t need any software or web solution to manage our inventory. We can do it on our own by maintaining everything in their books.”
Now, let’s debunk it!
Software is an Utmost Useful Tool for Inventory Management
An inventory management software saves time and resources. It also saves you from keeping local copies. A software stores your data on a centralized system making it easy for you to save your data and share it with colleagues and vendors.
Myth 2. Inventory Management Software Solutions are Not Reliable
“We rely more upon human brain and not on computers. We don’t believe Inventory management software and rely more on human work and manage every single thing ourselves. Everything is registered in the book by our own employees.”
So not true!
Software Works More With Perfection
And beyond all the facts, employees might switch the organization but your inventory management software will always be with you.
Myth 3. There Needs to be a Constant Check on Inventory
“We must not fall short of stock, neither we should run over the stock capacity. So, we should have a frequent watch.”
Now this needs a check!
A Good Software Manages Everything
With the helps of analytics, these inventory management solutions manage stock according to the demand and expected supply
Myth 4. Only Inventory Specialist Can Track Orders & Place Demand
One of them is “Only an Inventory Specialist can track your inventory and place orders.” It also a point that “an inventory specialist can coordinate with operators to place order”
A Huge Misconception!
A Software Tracks and Manages Orders in Real Time
An inventory management software allows user to see detailed information about any specific order in their system. Magento Order Management extensions are the best examples that manage your orders.
Myth 5. My Warehouse is too Messed up for a Software
“My inventory management is too messes up and cannot be handled by a software”.
Debunking the Myth.
Tech Supported Inventory Software Can Manage Everything
All you have to do is, choose the right software for your warehouse management. It syncs all parts of your warehouse and work centrally.
Well, these were a few of the core myths that are in the vogue among the businesses about using an Inventory Management Software. So, if you are having any of these, then get over it and start applying it.
There are a lot of solutions available in the market. AppJetty also has one of its apps up in the market for inventory management; MageMob Inventory extension. This is a mobile app that can help you to manage your inventory on your mobile phone. It comes with a lot of features.
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In any business world, time is the most precious aspect. For every second saved, you coin up more money, you optimize resources. This can be done best with an optimized business process. When you drive your workforce in an organized method, it becomes easy to operate. To make your business processing proper and organize your workforce, you shouldn’t think twice about embracing Mobile CRM Solutions for business.
One of the biggest reasons to do crm mobile app is; the world is migrating from the desktops to mobiles. Scenario of “Between the office hours” doesn’t work anymore. And these outdating scenarios are changing the way you do business. Such mega migration of internet users is bringing in a new trend for both businesses and customers. And it leads both to expect information available in real time and on the go.
So, to satisfy the needs of these changes, you should also change the way you use technology. It is the time to upgrade your CRM application to a mobile CRM solution. Mobile CRM for Business helps your sales team with immediate access of their customer database.
Key 1: Business Growth by Mobile CRM Strategy
Mobile CRM for Business provides a platform for businesses. With this platform, they can create their entire mobile strategy. Whether there is a need of customer app or distribution assisting app, a CRM strategy will always enrich it.
Key 2: How Mobile CRM Helps with Its Basic Features?
With instant request updates received through Mobile CRM, your salesperson with their smartphone or tablet and can operate these tasks,
Key 3: Advancing Your CRM with an Advance App
Confining your app with conventional features is injustice. Advancement always works! For your app too. You can develop custom apps for your customers and employees, which will add data directly to the CRM Backend. Mobile CRM Solutions also help in rolling out new app releases. So, empower your sales team to spend more time on working sales as well as customer services and less time on managing the admin work.
Mobile CRM Solutions for Business Works 360 Degree
A CRM app not just helps you manage your customers but also manages various aspects of your business. Operating throughout the organization, some of the major department it helps out with are,
Advanced App to Manage Your Customers
AppJetty, provides one of the best Mobile CRM for businesses with above mentioned capabilities. It is a CRM Mobile App available on SuiteCRM and SugarCRM platforms. It is a ready to use mobile app for businesses that enables them to manage their customers relationships round the clock on the go. TapCRM has the analytics feature. This feature adds the intelligence to your customers relationship management.
Mobile apps are changing the world and so should you also change the way you do business. CRM solutions on mobile help you to the excel your business processing. It not only saves time and resources, but also delivers a happy customer experience. AppJetty offered TapCRM is also an option that can make your CRM operations better than great.
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A good business is all about happy customers and happy customers are about good services. You cannot render good customer services completely from your office. Your sales team need to go out and connect with customers. Likewise, customers will also have to come to you for their request and queries.
So, either your sales team and customers need to make physical visits or there is no work done. But there is third option, Mobile CRM application. Mobile CRM app works as a mediator between your customers and you. It let customers connect with you through clicks and taps to seek support or to register a query. It also enables your sales team to access real time data like latest leads and newly emerging opportunities. But getting a CRM mobile app is also not sufficient. You need a good Mobile CRM Strategy as well.
Why Mobile CRM Strategy is Important?
When you have a good strategy to drive your app, half of your tasks are already done. A better plan always works. And a CRM Mobile app can assist you to make a best strategy. It drives a perfect customer service flow and make your workflow quick, efficient and error free. Mobile CRM strategy helps your sales team to target customers, uses right approach to offer proposal, converts lead into a customer, delivers service and handles their queries.
Deriving the basic feature of CRM Mobile apps not only help in satisfying customer needs, but also implant a workflow for you. A good Mobile CRM app strategy provides you with a platform to design your services, drive an efficient workflow, enable inter-departmental integration and centralize the information base. The process wherein your sales team can contact customers and your customers also can contact you, provides a compound idea of enterprise work cycle. This idea helps to strategize your enterprise processing plan.
Benefits of CRM Strategy
A good Mobile CRM Strategy can help you to win the race in this competitive business world. It not only focuses on high turnover for your business but also implant firm roots of your enterprise. A few benefits that it serves are:
Opting a good Mobile CRM Strategy is the best policy to drive your business to good growth. It optimizes your resources and take the best out them. SuiteCRM Mobile App and SugarCRM Mobile App are among the trending CRM mobile apps.
In the year 2017, there were nearly 269 billion app downloads. If you arrange all these 269 billion app icons end to end, they would go to the moon and back! Not just once, but 500 times and quite literally! This fact clearly indicates how the fad for mobile apps is growing with each passing day. For traditional business owners who have finally dragged themselves to have a website for their business, (Well, Congratulations!) this should come as a jolt of alertness. Having a website is not enough. Customers want to connect with brands on their fingertips and if you want your business to grow, you must have an app.
Most of the successful ecommerce websites run on Magento platforms today. And now that we are talking about having an app, you must have already started mulling over the things you need to do. Hire a developer, share your requirements, and get an app developed from the scratch? Well, the long way is not always the right way. Thanks to the technology, you can get your hands on a Magento extension which can help you to create your own little store and an intuitive app in a matter of minutes.
But before we know about these extensions, we will try to know the benefits of having a mobile app for your ecommerce business. So, here we go:
MageMob App Builder for Magento 1: An Intuitive Mobile App Builder
One of the best Magento 1 Extensions by AppJetty, MageMob App Builder is a perfect way to build a customized mobile app for your Magento Store. This mobile app builder for Magento is optimized for iOS and Android platforms and is mobile responsive.
The best part about this Magento extension is that it enables you to create your mobile app using the live synchronization feature. Thanks to this feature, there is no need for you to worry about maintaining your mobile application and Magento store individually. Once you make changes on your Magento store, they get updated on your mobile app in real time. This saves a lot of efforts spent after maintaining two different catalogs.
If you are looking forward to have an attractive, user-friendly, and intuitive app for your ecommerce store, the time is now. Write to us on firstname.lastname@example.org
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Take a walk downtown during the office hours and you will find several corporate heads immersed into their mobile oblivious of their surroundings. Just as you might think that they are busy communicating, educating, and entertaining themselves; they would be accessing their marketing collaterals and resolving customer issues. Thanks to smartphone accessibility, the concept of customer relationship management has reached another level.
According to a research study by Gartner, the businesses of today spend around $12 billion every year on CRM mobile Apps. Although this is a reality, there are several businesses that have not leveraged the power of mobile application for CRM. Through this article, we intend to acquaint you with multiple ways in which CRM mobile apps are transforming businesses worldwide. So, here we go!
Keep Ahead with Real Time Updates
Right from forecasts like this one to activity updates and performance reports, CRMs provide with real-time information to the users. Search for “SugarCRM Mobile App” and you will come across several applications that provide such facilities. The best part? Admins can also obtain hourly, monthly, and quarterly updates. These updates on the go can help CRM users in many ways can ever imagine. Things can happen faster and transactions get quicker.
The GPS Advantage
A well-designed SuiteCRM Mobile App provides location-based access to CRM users and gives them a list of leads, present and potential customers along with their locations. This facility saves a lot of time, efforts and of course, fuel.
Team Collaborations and Access
Now, as the CRM is a centralized system, it keeps all the team-mates aware and updated about meetings, follow-ups, deal status, progress reports and more. You can also obtain a customized Mobile Application For CRM.
Enhanced Customer Service
Customers need answers to their queries on immediate basis. Finding information about the status of customer queries also gets easy with the presence of CRM on fingertips.
With accurate and tangible data, real time updates and enhanced productivity, CRM mobile apps are proving to be a bliss for CRM users that are on the move.
Is There Anything Out There for Sugar/SuiteCRM Users?
TapCRM – is a Suite and Sugar CRM is a great way to provide on the go access of CRM data to your teams. It helps the users to conduct efficient operations and works on both Android and iOS platforms. And the best part is, you can get working with it in 3 easy steps given below:
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