Ecommerce has matured rapidly in recent years. A report by Forbes has predicted that the e-commerce industry will exceed a $2 trillion haul in the year 2017. Additionally, according to the insights by Business Insider, 50% of online shoppers have made more than one purchase last year.
These stats only lead to one fact: “Repeat buy-in and volume business are the benchmarks mid-size ecommerce owners must aim for.”
A quote by Steve Jobs says “You’ve got to start with the customer experience and work back towards the technology.”
And as ruthless it may seem, but even the Amazon had to come up with innovations such as Alexa and Amazon offline store. Wonder why? Consumers get bored with the mundane. And, in the space of online merchandising, you must innovate.
The question here is - Does your ecommerce store have extended functionalities that can turn your visitors into loyal customers? If not, you really need to start thinking about the ways to do it.
Magento extensions, which have been underrated for long; have the potential to provide ecommerce store owners with control over several facets of their online store. This includes merchandising, product browsing, site management and other activities. Through this article, we will acquaint you with some Magento Extensions which will truly add value to your store. So fasten your seatbelts, and let’s dive in:
Delivery Date Scheduler
The quote “Better late than never” is nothing but a curse for today’s ecommerce scenario. In fact, it should be rephrased “If late, then never!” Online shoppers wait for their order delivery like one anticipates reunion with a long lost lover. And messages like “It will take 10-15 days for your order to be delivered.” sound no less than a horror story to them.
To help customers get over this problem, you need to give them the control over deciding their order delivery dates.
Delivery Date Scheduler is one such extension that takes speculation and uncertainty out of the order delivery process. Using this extension, you can display the available delivery dates to your customers. They can select the date most suitable to them, pay for the order and sign out. By doing so, you assure them of delivering their orders when they want and streamline your shipping process according to their requirements. Time to make your customers gleam, folks!
“Welcome to our e-store.” As obvious and familiar it may sound to you; it might chicken out your Russian audience. If you are an ecommerce business owner wanting to target Russian customers, you would want to say “Dobro pozhalovat' v nash elektronnyy magazin". This is just an example.
But if you want to communicate everything about your business to your customers, you would need an extension that helps you to translate your website content seamlessly.
Language Translator is truly a blessing if you want to go global with your ecommerce business. The extension helps you to translate your product details, their attributes and pages of your store in no time! You can search and translate strings of specific content, enable mass translations and make the translated content SEO friendly. For the ecommerce business owners wanting to connect with their customers and monetize through new markets, Language Translator is an ultimate solution.
Mcommerce is the new ecommerce. This statement is no longer confined to online shoppers. It also stands true for e-store owners willing to manage the backend of their store from their mobiles. For the ecommerce business owners who have a lot on their plate, having an extension that helps them streamline business processes makes a huge difference.
If you do not want to miss on any orders and get an update of your store sales 24/7 you might want to consider investing in the plugin given below:
Magento store owners can download MageMob Admin (Available in Android & iOS) and manage an array of activities from their mobile. They can manage orders, get customer details, check sales reports, get notifications of important events and edit store reviews. It also comes with a live synchronization feature which updates the changes made on your Magento store immediately on the app. Now you have a data-driven fact bank of your e-store in your pockets! What more could you ask for?
Advance Shop by Brand
New brands keep mushrooming every day and disappear in the oblivion even before you know! This means you need to make changes on the website based on your customers’ brand preferences.
Brand conscious customers are very loyal to the brands they buy. And they don’t prefer to spend hours together on browsing different websites for the brand they are looking for. So you need to create a premium ecommerce experience and provide shoppers with information about their favorite brand at once and at the same place.
The next extension in the line can help you do so.
Magento based Advance Shop by Brand extension makes brand shopping easy for your customers. You just need to configure the extension and it enables you to filter products brandwise. It is also possible to add brand attributes to your products and display these products in the frontend with all the details. Brand shopping was never easier!
Customer Feedback Pro
“Your most unhappy customers are your greatest source of learning” says a quote by Bill Gates. In today’s competitive market, it is important to make your customers feel special and help them out even if it doesn’t make sense. And getting customers to fill a feedback form is one of the best ways to do so.
“I have reviews and testimonials on my website and my customers seem very happy!” you may say. But what about your customers’ future needs and preferences? You need a better way to know about them in detail.
Magento Customer Feedback Pro provides a window to look into your customer preferences in detail and enables you to formulate better marketing strategies for the future. Admin can configure contact form with name, comment and reference details and display it on the page with desired fields. These forms have a recaptcha system which makes them highly secure.
Remember, no feedback is too much! The more you get, the better it is.
Advance Product Designer
“Cream-colored ponies and crisp apple strudels, Doorbells and sleigh bells, And schnitzel with noodles, Wild geese that fly with the moon on their wings, These are a few of my favorite things.” Remember this song from kindergarten? Well, those days aren’t far when customers will actually ask for things that are unique in every way.
Keepsakes, handmade goodies and products with one’s name engraved on it. If you want to offer these personalized items to your customers, you must integrate a product personalization tool.
Advance Product Designer comes with plenteous features that enable your customers to design on the product of their choice. Admin can set-up functionalities like curved Text, Text Shadows, Multiple Color for Texts, Text Outline and other effects to create designer text styles.
Just integrate this easy to configure and code free tool with your store and let your customers design and flaunt their unique masterpieces.
Whether you already have a Magento ecommerce store or are planning to have one, the above mentioned extensions will make a huge difference to your business. Also, these extensions can be modified based on your requirements. You can check out each of the above products in details here. Happy selling!
Original Post https://www.appjetty.com/blog/how-add-value-magento-ecommerce-store
Magento is one of the most popular and preferred platform for a huge number of online store, especially the bigger ones. And with the launch of Magento 2 with a new dashboard and many enhanced features, Magento is planning to establish its lead further. But store owners who had been in the business for quite some time know that it’s not just the core platform that helps your business grow and succeed. Along with so many things that adds into the development of an ideal online store, the extensions you opt for your store contributes a lot by improving store functions and the way you perform certain important store related activities.
In this blog, we have jotted down some of the leading Magento 2 extensions and what are they used for.
Magento 2 Mage Mob Admin
Online business is functioning 24x7, unlike traditional stores. Therefore, it becomes important for the admin(s) to constantly be in touch with their store. Magento 2 MageMob Admin lets you manage your store chores without making it mandatory for you to be present at your conventional work space. The application lets you receive order notifications instantly so that you can take quick actions on further steps and you can also get the tracking information to communicate with your customers. With numerous functions, it makes store management really convenient by providing all required information literally at your fingertips. Along with, you can also keep a constant view at your business graphs that facilitate quicker decision making and inventory management.
The app has user friendly navigation, compatible with multiple stores, and works great on both android and iOS mobile phones and tablets. In a gist, the extension is highly secure, flexible, and scalable that eases multiple tasks for you.
Magento 2 Language Translator
One of the ultimate goals of setting up online stores is to expand your business further. To flourish your business outside your regional boundaries, it is very important to communicate in the language of the places you are targeting. Magento 2 Language Translator helps you build your multilingual website effortlessly. Without incurring huge costs, the extension lets you convert CMS page details like page title, content heading, content, and meta details in any language. You can also change the category fields of your ecommerce store in any language. Mass translations can be done easily and it even translates the product reviews for your customers to refer. And the best thing is everything is customizable according to your requirements. You as the admin of the store solely control what things to be translated and what not.
Magento 2 Delivery Date Scheduler
The more convenient features you provide to your customers, they get more reasons to come back and shop. Magento 2 Delivery Date Scheduler allows your store customers to select their own specific days of delivery from a set of preferable dates. It increases your sales by providing an option for the customers who are working and rarely have someone to receive their orders. The installation and configuration of the app is extremely easy as well. It conveniently manages your customer orders and deliveries. By providing specific minimum and maximum delivery time intervals with allowed dates and days, it keeps it uncomplicated for the store too. It works both ways, not only does the customer benefits by no more speculating delivery dates, the store also has fewer desertions of packages, and is able to work out a more accurate delivery mechanism.
Magento 2 Australia Post Shipping
Magento 2 Australia Post Shipping lists in this chart as it is preferred for how it makes the shipping department easy for stores based in Australia. With this extension, you can directly add domestic and global parcel shipping rates in your store which helps customers to know the exact amount payable for the product and hence enhancing their shopping experience with your store. The admin can add extra configurations for the package and multiple shipping services as is convenient for the business. Configurations for generating shipping rates can also be tailored as per requirements. The feature rich product is a must have for store owners to make shipping smoother on both merchants’ and customers’ account.
Magento 2 Advance Shop by Brand/ Manufacturer
With so many options available on online stores, it’s important to provide your customers with an option to search their preferred products more easily. Magento 2 Advance Shop by Brand/Manufacturer allows your customer to search and buy products based on their brand choice. With the extension, you can add brand attribute to your products and show them in the front end with all other details of the brand. Customers can also shop for specific categories of these brands. With customers preferring filtered choices with each passing day it’s important for a business to make brand identification easy and reduce customer efforts. The extension significantly helps store owners do that and that’s the reason it makes count in the top 5 list!
Read Original Post : https://www.appjetty.com/blog/best-selling-extensions-magento2-store
What determines the future of your business is the first interaction you have with your client. Either it be via phone, your website, customer portal or in person. If your first interaction with your client is a pleasant one, you are more likely to retain them forever.
Today, with the increasing internet usage, all the businesses are striving to be ubiquitous by harnessing client portals to better serve their customers. When your customers sign in your portal – you give birth to a brand-new relationship with your customers.
Why Is Client Portal A Necessity?
Traditionally, the only way to deliver customer service was through a call or meeting in person. But nowadays, from shopping to healthcare, all the businesses have started using client portals to build deeper connection points with their clients.
The great advantage that comes with a client portal is that it gives clients the freedom to interact with you when and how they want. However, with changing customer expectations and the fast-paced, technology-driven world that we now live in, many businesses are looking at new ways to interact with customers and client portals are an excellent example of this sort of innovation.
With the help of a client portal, you can interact with your clients, share files, discuss, chat, plan, organize and manage tasks and events in a private online environment.
Some Common Client Portal Use Cases:
Client portals allow a streamlined flow of data between customers and employees. There are many ways a business can harness client portal depending upon their industry and purpose of use. Here are some of the most common real-world use cases of a WordPress client portal.
External File Sharing: This is the most common use case of a client portal. Many businesses have a hefty amount of paperwork to deal with. All of it should be in sync and accessible to both client and employees as and when required for everyone. With a client portal, users can upload their files into a structured folder system, like an intranet that is limitless. These functions eradicate the use of the outdated and complicated FTP system.
Project Collaboration: If you are in a business which requires constant feedback and comments from client to work efficiently, a client portal can be a great tool you can harness to make the communication hassle-free. A client portal makes it very easier for both the parties (you and your client) to download, preview or edit the files. This makes life significantly easier for you and your clients, especially if you aren't based in the same place and work remotely.
Knowledge Repository: Customer Knowledge base is the best way to engage your customers and expand your business reach. With the help of a client portal, you can empower your customers and employees to find information regarding any aspect of your business without wasting their precious time traipsing around your office in search of the person with the specific information or document.
Benefits of WordPress Customer Portal:
4 Things A Business Should Consider Before Making the Plunge:
A Client portal can certainly help your business thrive exponentially in today’s rapidly disrupting marketplace. There's not a single client-centric industry that can't benefit from client portals. With a well-managed client portal in place, businesses not only look more tech savvy and professional, but they also showcase a deeper investment in their relationships with clients – and what business isn't interested in that?
However, when it comes to integrating a client portal, there are some things that businesses should take care of before making the plunge:
1. What Do You Need Customer Portal to Do?
Each company has different reasons and requirements for implementing customer portal. For example, if you are a small accountancy firm you will need a customer portal to securely share sensitive documentation with individual clients. However, if you were a giant ecommerce business – you might need a customer portal to deliver great customer service. Hence, it is important to be clear about your goals and objectives before you choose your customer portal.
2. Personalized UX:
In today’s mad rush, personalization is what helps any business to build a good rapport with their end users. Imagine you are skimming through abyss of hundreds of emails piled in your inbox. While skimming, you simply glimpse at the opening of an email.
“Hello There, we are going to launch xyz today!” “Hey here, check out our latest products and deals!” “Hello Aditya, here are some things that you are passionate about!”
Which one from the above three emails you are most likely to open? If you are like the most, you will open the one with your name in it. Hence, it is essential for your portal to deliver personalized user experience to your most valued customers.
3. Consistency Across the Portal:
Along with personalization, customers also expect a consistent experience. The portal should be featuring your logo and work hand in hand with other brand features. According to Kayako's customer service trends report for 2017, 90 percent of customers want a brand to have continuity across all channels. Having said that, because a client portal is like a digital office front, you should make sure it should deliver just as professional and personalized experience as a brick and mortar store.
Hence if you are choosing a client portal for your business, make sure it gives you the freedom of customizing it to deliver consistent user experience.
4. What if I Mess Anything Up?
Mistakes are part of human routine. You can only never make any mistake if you are a robot. As per my guess, you aren’t. So, there might be a time when you mistakenly mess anything up. Then what? Will the software company be there when you really need them? How friendly are they?
“An ounce of prevention is worth a pound of cure.”If you know that the company you are dealing with, will be there when you need them – you won’t be worried even if you mess anything up.
How to Find an Ideal Company for Your Project?
Finding an ideal company to help you in integrating WordPress Customer Portal with your CRM is indeed challenging. It is quite tricky to find an ideal solution that works with all major CRM solutions like Salesforce, SuiteCRM, SugarCRM & Dynamics CRM. You must make sure that the company you are working with, is adroit, techno-smart, and collaborative.
While we have been serving this industry since a decade now – we feel extremely proud to have a privilege of serving the giants of the industry. We believe in offering robust web solutions that has the potential to help you grow your business beyond any limits.
If you are seeking for an ideal WordPress client portal, give us a call and we will be on your marks to help you turn your idea into a blazing reality!
View Source: https://www.appjetty.com/blog/how-wordpress-client-portal-help-business-thrive/
When was the last time you bought something? What are the steps that you followed? Well, I mean – the first thing that you might have done before making the purchase is “research”. Now, research simply means checking the product reviews on various websites. And if the item is too costly, you might have consulted someone who has already purchased that product.
Guess what would happen when you read reviews and feedbacks from people who have already used that item? Your desire for possessing the product intensifies. Then what? Who could possibly stop you from buying something that you are most passionate about?
That’s exactly the process your customers follow before purchasing any of your products. Today, ecommerce is booming! Simple and intuitive CMSes like, WordPress has empowered multitude to start their businesses online. By integrating WooCommerce to WordPress, you can easily convert your blog into an e-store that is ready to sell your speciality!
Importance of Customer Reviews:According to Advances in Economics and Business 85.57% of the participants stated that they read reviews often or very often before they purchase online.”
Here’s what statistics say,
When it comes to buyers’ preferences, they trust reviews left by other buyers more than your selling pitches. Have you ever thought that way? Product reviews are an essential part of an online store’s branding and marketing. They help build trust and loyalty, and typically describe what sets your products apart from others.
“90% of customers say buying decisions are influenced by online reviews.” - Marketing Land, 2013
How to Get More Reviews in Your WooCommerce Store?Offer Discount in Exchange:
This is indeed one of the best strategies that giant ecommerce store owners use to get more product reviews! When a user buys a product, it is most likely that he wants to share their opinion about the item. However, to write the review, they need just a little push. And a discount coupon or a movie voucher can give exactly that. Guess what else you can accomplish by offering such discount vouchers? You can make your customer buy frequently and often enough from you. This way you will be able to increase your business as well.
“If your consumers think they are getting more out of their action then they are giving, they will be more likely to do it.”
Be on time – every time!
Imagine getting a movie feedback form after 12-24 hours you watched the movie. It won’t be as effective as it would be if it was sent after 5 minutes you completed the movie. Reaching the right audience, at the right time, is what makes your business stand apart. If you are seeking to collect maximum feedbacks from your customers, make sure you send them feedback forms when their excitement about your new product is at peak.
Make Them Your Brand Ambassador:
If you are yet to start your journey – it is better to start with real feedbacks rather than expensive ads and marketing campaigns. The idea here is this: rather than spending a good amount of money in marketing campaigns, you can hand-pick people who are in need of your services – and provide them your services for free and letting them speak about how your services are like. This way, they will be your passive brand ambassadors who will talk about your brand wherever they go. This will build trust and credibility for your brand.
Make the Review Process Hassle-free:
When you send out an extremely comprehensive review form – no one is going to fill it. Not even you. Have you ever felt overwhelmed by filling up a review form that was too complicated? Well, that is what exactly happens when you send out things that are hard to deal with. If you seek more reviews, you must not send review forms riddled with random fields that does not make any sense at all.
How would you get the most Out of Reviews in your Woocommerce store?When it comes to WooCommerce, there are many plugins that help you to display reviews. All have their own unique features to offer. The problem with them is, the plugins available in the market come with limited features. Giant WooCommerce store owners needed a robust solution which got everything covered.
Understanding market’s requirement, we came up with, WooCommerce Show All Reviews WordPress plugin. The design of the plugin is such that it offers WooCommerce store owners with the freedom to display the reviews the way they want.
With WooCommerce Show All Reviews WordPress plugin, you can…
And wait. Our expertise is not only limited to this plugin. We have plentiful other resources that can help your business expand exponentially. Let us know what you want, and we will make it real!
View Source: https://www.appjetty.com/blog/importance-woocommerce-customer-reviews-how-get/
Ecommerce is growing by leaps and bounds. Several businesses are emerging online to outrank and crush their competitors. What yesterday was a luxury, is a necessity for a business today to survive in rapidly disrupting marketplace.
Here’s what facts & figures have to say:
Ever wondered what made ecommerce grow at such exponential rates? Well, there are many reasons responsible after its “not so common” growth over a short span of time. One of the major reasons behind the success of ecommerce is, luxury and flexibility that come with it. The luxury of getting the product delivered at your home and the flexibility of getting it when you are most likely to be available, is something that makes ecommerce the first choice for any buyer.
Importance of Timely Delivery:
Tim was planning for Jonathan’s 12th birthday, on the upcoming Sunday. It was a few days away. He knew Jonathan was badly craving for the latest Walking Dead 2 video game. Looking at his hectic schedule, Tim knew that this time too, he won’t have time to personally go and buy stuff for Jonathan. So, he ordered Walking Dead 2 online. He was happy. He saved his time, a little money and most importantly his child’s 12th birthday.
Here’s the climax: It was already 1.00pm and there was no delivery boy with brand new video game for Jonathan. Tim was desperately calling the company to get an update about his purchase.
“Hello! I’m Jack from ABC store, how may I help you today?”
“WHERE IS MY VIDEO GAME? IT SHOULD HAVE BEEN DELIVERED BY NOW.” Tim shouted at the guy.
“I’m sorry to know that your item isn’t delivered yet. Maybe, you will get it by tomorrow as we do not operate on Sundays.”
“WHAT THE…? TODAY IS MY CHILD’S BIRTHDAY. AND YOU SPOILED IT BADLY. I WOULD NEVER BUY FROM YOU EVER AGAIN.” Tim hung the phone, frustrated, annoyed, and perplexed what he would do next.
Tim would neither buy nor recommend online shopping anymore. You see? Small things make a big difference. Something as simple as vague delivery details can spoil the buying experience.
Fulfilling Customers’ Needs:
Today, customers have wider range of options when it comes to online shopping. If you fail to offer more flexibility in the terms of delivery than your competitors do, your survival will be on the mercy of them. Research shows that, 50% of respondents had abandoned a purchase online due to unsatisfactory delivery options. On time delivery also increases the customer satisfaction levels with positive feedback.
Here are some reasons why you need to “rethink” the delivery options that you provide:
Lack of delivery options = abandoned purchases:
Your customers are always seeking for better and flexible delivery options. They want their item delivered exactly when they think they are most likely available. If you want to stop losing customers, you should think of offering a wide range of delivery options to your customers.
When was the last time you abandoned the purchase because of the lack of delivery options that you were seeking? I bet it was not because the product was substandard, or the item looked fake – it was simply that the vendor didn’t offer your preferred delivery option.
More Delivery Options = More Customers.
More Customers = More Business.
Here Are Some Ways You Can Deliver Happiness!
Delivery at Your Ease:
What if you can offer your customers an option to choose when exactly they want their product to be delivered? Not only the date, but also an approximate time range in which they would be most likely to be available. That would be fantastic.
Offering more options, will instill trust and credibility for your brand. This will also increase the retention ratio and your customer will buy more and often from you.
Let Customers Know About Your Operating Hours:
What if you can let your customer know when you operate and not to expect any deliveries from your end? That would cut through lot of miscommunication and disappointments that happens automatically when the checkout page mentions nothing about delivery.
How Wonderful It Would Be If Your Customers Have the Flexibility to Reschedule Their Parcel?
Have you ever cancelled a pre-scheduled meeting for something urgent and important that required your attention? Well, there are many instances when something needs our attention and we have no other option than giving it. How about offering your customers the luxury of editing the delivery date and time just in case, something goes wrong? Your customer would love that if all the power rests in their hands.
Being a store owner, you would love to offer extended functionality to your customers. You might think, there might be a solution which can help you extend the functionality of your Magento Store.
Magento Delivery Date Extension – We Made It Real!
We have been there. Understanding your requirements and needs, we have taken the time to realize your idea.
We call it, Magento Delivery Date Scheduler. It is an extension which you can seamlessly integrate in your Magento store and help you extend your store’s utility.
Delivery Date Scheduler for Magento enables your customers to provide with the date and time on which they want their orders delivered to a particular address. It empowers you to take uncertainty out of the entire order delivery process. With the help of Delivery Date extension for Magento, the store admin can display dates based on shipping provision and availability of products.
You can also send reminder emails related to product delivery and offer your customers with an option to track their dispatched products. If you are an ecommerce owner wanting to retain your customer base and boost sales, Magento 2 Delivery Schedule Extension is a perfect solution for you!
Original Post https://www.appjetty.com/blog/how-to-make-timely-product-deliveries-each-time/
Magento, as you are already aware, is an open source ecommerce platform with unmatched flexibility. The reason why most customers prefer Magento is because of the features it has on offer including powerful marketing and SEO tools. Clearly, Magento can be considered as one of the best ecommerce platforms chosen by store owners around the globe. Your e-commerce platform and your CRM software are two of the most important elements that play an important role in your store.
And Magento CRM Integration can help you manage your business much better. CRM is considered as an essential tool to enhance the user experience and offer customer engagement. To help your customers get used to your business, you can use applications like SuiteCRM that creates a knowledge base within your customer portal.
Why is SuiteCRM and Magento Integration Imperative?
For any web store, understanding the customer behaviour along with improving the buyer experience is important. CRM is necessary as it helps the companies to conjoin sales, marketing and customer service to maximize the value out of each customer interaction. Magento and CRM integration adds values for your webstore. Magento SuiteCRM integration assists the companies to assess customer’s behavior not only by the products he has purchased, but also how many times he has purchased the same product again, brand loyalty and conversion rates, social media engagements in an integrated database.
Marketing your product with the help of a single channel is not sufficient in today’s world. You can combine the age old traditional methods with the new digital techniques for better promoting the product. SuiteCRM Integration with Magento can help us in knowing if the traditional method is effective or the new digital one.
Effective Order Processing
Post Magento and CRM integration, you can collect a huge amount of data about customers – this can be related to the orders, invoices, products in the wish list, recently viewed products and abandoned carts. This enables a positive experience for sales reps as well as your customers.
After the integration happens, you can easily be able to sync your product inventory in Magento to your customer portal. This will help your customer reps to go ahead and do some cross-selling and up-selling. This will keep your customers glued to the website and spend more time on your website.
When the CRM and Magento is integrated, it is able to manage the customer cases from a central location at ease. This eliminates the problem of slow response to any issues that a customer can have. The customer grievances and queries are handled efficiently and in time.
A customer portal is sure to help you in tracking all the information of your customers – be it their contact details as well as the activities they perform. Having information about your customers and keeping them in your knowledge base will help you enhance your sales.
Customization tools can help you add different apps as well as modules – thanks to the integration. You also have a choice to select which fields you want to display on your interface.
The integration of SugarCRM with Magento will allow you to have better knowledge of your customers by allowing you to associate Magento data with your contacts in Sugar. All in all, the integration of SugarCRM with Magento is the most efficient and effective IT solutions for CRM in ecommerce available today.
WordPress is one of the most trending and popular content management systems (CMS) and is a platform used by more many websites. If statistics are to be believed, more than half of the population on the internet depends on WordPress. If you are giving a thought to open your website, you are more than likely to fall into the following categories:
1. You wish to run a website but are clueless about the platform used to build it. 2. You already have an inactive website and do not understand as to what needs to be done with it. In both the scenarios given above, WordPress customer portal would be the best platform to serve your needs.
You work does not end with your customers signing in with his account. You cannot forget their existence just like that, can you? To retain the customers, you will have to put in efforts and start a conversation with them. Once they start using the portal, you should check whether they have any service queries or issues related to the portal, also if they are able to easily access their portal and need any other guidance, etc. This will help your customers to approach in case of other grievances in the future.
Educate your Customers Well
You need to be sure that your customers are well aware of the know-how on the customer portal. Involve the customers and teach them on how to upload a file on the portal, add the task or replying to an event – this is essential as the customers could be novice to the idea of a customer portal and need it anyway.
Provide Free Trials
An organization can attain good sales if they provide a free trial to every customer before he goes in for a final purchase. How can you ever pitch a product before the customer has tried it to become familiar with the product? Hence, it becomes crucial to provide a superior trial to every customer so that they get well acquainted with the same.
Provide Various Support Options
Even though you are constantly following up with your customers, you should never leave it at that. You should make sure that you leave no stone unturned for a happy customer experience. You can check on your customers by providing them video tutorials, demos for assistance. You can also email and call them to if they are doing fine with the new software.
Monitor and Evaluate
After making the customers aware of how the portal works, you need to keep a track of how many customers are using your portal and what is the success rate.
Survey and Feedback
After the on-boarding is done and once the customers are well versed with the customer portal, you need to spare some time and report a feedback for the same. The feedback can include what the customers liked as well as disliked about the portal. This will enable you to better your portal in all aspects.
WordPress is as dynamic as the world wide web is. There can’t be a better combination of a blogging platform and CMS together. I have highlighted the above points on how effective the customer portal is with WordPress. The above points can also help in attaining potential customers in future.
Irrespective of the business you own, providing the statement of charges to customers is a daily task. A bill – that comes in all sizes and forms. Sometimes handwritten, sometimes created on a word processor, and sometimes produced through a software. Invoice; as we know it, ensures that we receive payments for the services we provide. However, not everybody finds the invoice creation process fascinating. Quite often, it is a pain in the neck!
But in the era wherein everything from pin to piano is available on the internet; and customers are willing to pay any amount for anything that pleases their eye, would it be ideal to send invoices that take endless hours to create and look frail and dull? Search the market for modern accounting software and you will find several including NetSuite, QuickBooks and Odoo. But when it comes to finding the software that is advanced, works exceptionally and provides you with clear, crisp, and professional looking invoices, Odoo emerges to be a winner.
Right from startups to gigantic enterprises, several have embraced the Odoo power. Whether one wants to create an Odoo customized invoice or mirror invoices in multi-company setup, Odoo does it all! So, what are the ways in which it can help with Invoice Creation and Processing? Let’s try to understand.
Make Accounting Easy
As a startup, you might think that your good old excel sheets will survive. But as and when your business grows, the need for modern accounting software will become imperative. Odoo has the potential to automate the accounting process and integrate the details into different departments.
For example, let us say you want to record your bank transactions and import the statements to your software. Odoo helps you do that with ease. Also, it provides you with a status overview so that you can keep a track of your paid, unpaid, and drafted invoices. You can also make use of Odoo invoice templates provided by different companies that enable you to customize the layout of your invoices.
Get Paid on Time
Delayed payments are like borrowed books. The intent isn’t not to return it back. We just forget until reminded. And once we remember, begins the saga of reminding the clients about the pending payments. The question is – how many times would you be able to do that? And for how long?
With its “Automated Follow-Ups” feature, Odoo enables you to streamline billing reminders. Which means, no more follow-up emails or calls. Just set up the process and you are good to go. Also, you can accept payments through an array of payment gateways including PayPal, Stripe, Ingenico, Atos Worldline and Adyen.
A Shortcut to Quotation Management
Quotation management can become a prolonged process with the exchange of quotes taking place until both the parties finalize the amount. Using Odoo invoicing system, it is possible to do that in the matter of few minutes.
Also, it is possible for the Odoo store owner to convert the quotes into sales orders from the quotation screen. In case, you have specific requirements, you can also make use of a good quality Odoo Quotation Template available in the market. These templates are easily integrable with your systems and CRM apps so that you can undertake the sales process easily.
Odoo Invoicing systems have helped the business owners sell more efficiently. There are several new possibilities you can explore using Odoo invoicing. A little research into it is sure to help. You might not think of Odoo invoicing systems as a huge boon. But, let me put it this way; its addition to your business is sure to help you in coping with the delays and avoid payment related dilemmas!
Do you think it is enough to have a Magento e-store if you want to flourish in the ecommerce market? Well, it totally depends on what kind of features and functionalities your estore has. The ultimate goal is to make your business presence felt globally.
I’ll tell you how. Thanks to the technology and power of Magento, if you own a Magento store, you can easily translate your content with the help of an extension. Search for “Magento Language Switcher” and you will come across many that might solve your problems. If you want to be a successful business owner, you must have a multilingual store. Let us dive into some more benefits you can get if you have a language translation tool:
To sell your products to the global audience, it is important to let your customers understand your products. And language plays a vital role for all native language readers. So, take help of a language translation tool and take control.
Read Original Post https://www.appjetty.com/blog/benefits-integrating-language-switcher-to-magento-store
For an enterprise business, there must be several third-party business stakeholders. To bring them all on one platform demands a CRM Portal. You may choose to develop one for yourself. Or, look for an agency to do it for you. Both come with cost and time. There’s a third option, look for CRM extensions. But, is it viable for your data security?
An enterprise business having a significant number of partners across the globe is pretty common. A partner portal is an ideal solution for such businesses. It can create a data-sharing platform that provides specific information to the external stakeholders without clutter or data security breaches. It is an ideal method to establish automated communication process and “self-service” mechanism for the end-users of your CRM.
Results of Case Study Published on Sugar
A recent case study published on SugarCRM Blog shared a story of a Construction & Engineering giant. On an average, their staff spent about 20 hours per person every week to manage the communications with their suppliers. They integrated their Accounting programs and customized the SugarCRM modules. Further, they built specialty Portals for sub-contractors and internal departments. Results? 30% increase in project management efficiency, streamlined resource-sharing and reduced time for meetings.
Possible size of the Partner Network for an enterprise and the current scenario of how they communicate with your business, and the business processes:
Before We Get on to Data-Security
Usually, even with the current technology, having the Sugar deployment and everything else, the communication follows the traditional way. Emails, Phone calls, even WhatsApp at times is the standard interface for this Partner-Employee communication.
This method is time-consuming and oftentimes redundant. The critical challenge is due to “not having” a gateway. The end-user of the CRM - your external stakeholder does not have access to your CRM through a secure channel. A SugarCRM Partner Portal could be the fix of this issue. And, that does not even spike a debate similar to whether companies have CRM or not. Absolutely elementary stuff!
So Coming Back Now to Deployment…
Taking matters at hand is heroic. The technology changes, so does the CRM integration challenges, and you would require to work with them while you focus on your core business expertise.
Honestly, if you find a technology-partner with right skill-set, it isn’t really a pickle you are in. Earlier option certainly is. However, this would still require some of your time in Project Management, and vetting the resources. Once you are through that stage, an agency like ours would require a decent amount of time to get through the development of your SugarCRM Partner Portal.
Deployment with CRM Extensions
For starters, we also have an extension to build a SugarCRM Partner Portal. The method of this integration is rather similar to what you did when you deployed Sugar. You integrated the CRM with your website for the CRM to fetch the data.
So Where does the Security Breach come?
Some extensions carry the code of analytics to track the hits, users, etc. Here, the extension is sharing partial data from your CRM to the third-party analytics platform.
AppJetty - SugarCRM Customer Portal
Do not be off by the name. Our SugarCRM Customer Portal can be used for any use case of your integration from CRM to the CRM Portal. Our architecture simply connects your CRM with the CMS or custom admin of the Portal. It is a bridge with anonymity to ensure that there is no leakage of data due to this integration.
So, any possible breach of this data can only trigger from your setup - that I believe you would be in control to take care of.
Some Other Features You Should Know About...
Beyond this, you may or may not wish to have customization to the modules or the portals. If you do, (we can brag) we can certainly do it for you.
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Appjetty is a digital software products store specializing in extensions, plugins and apps for host of software platforms like Magento, WordPress, SugarCRM, SuiteCRM, Odoo, Dynamics CRM, etc.