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CRM (Customer Relationship Management) software is a big hit among every sized enterprise around the world. The reason behind its success is that this software allows firms to nurture their customer relations and build a strong-based alliance with prospects. Some of the renowned CRM features are Lead management, Contact Management, Campaign Management, Reports & dashboards, and Email Tracking. All these features make CRM software a must-have for every organization. And with the technological advances happening every day, there are some CRM extensions that expand the usage scope of CRM. And one such feature is CRM Map Integration.
But what is CRM Map integration? What does it offer to an organization like yours? And as mentioned in our title, how will it help you sell smartly? Integrating maps with CRM means you will be able to visualize your CRM customer data on the maps which will give you a better geographical idea of your customer base. Based on this data, the Sales manager can devote the resources and energy to the required areas accordingly. This feature of CRM Map integration is the future of the Sales Department. An essential in your sales stack and here’s how it will up your company’s sales game. HOW TO USE CRM MAP INTEGRATION TO UPGRADE YOUR SALES GAME:Recognize high performing areas:A proper Geo-analytical mapping tool will provide you with an overview of your CRM customer data on a user-friendly, interactive, and easy to understand map. This enables the Sales manager to know the highest and lowest performing regions from the targeted areas. Manager can utilize this information smartly to reallocate the resources accordingly. Moreover, such CRM Map integration equipped with features like Heat map and summary card which highlight the area with a number of customer records & sales and color bifurcation. One such popular Dynamics CRM Map Integration extension is Quick maps with multiple dynamics CRM mapping fields. This tool allows you to configure color, radius, and intensity according to your choice to create a heat map. A map that is custom-tailored to your preferences and needs. Manage Your Sales Team:One of the most acknowledged challenges that a Sales manager faces is getting live updates of the Sales reps on the field. Communication between a Sales Rep and Manager should be efficient in order to close deals. Being a necessity, it also is a challenge. A rep can communicate with a single manager but it becomes hard for a manager to communicate with multiple reps. And the solution for such a challenge is CRM Map integration. It enables the manager to assign a lead or customer to the Sales rep in the area right from the tool. Making it an effective way to manage the sales reps on the field. CRM Mapping integration tools are also compatible with mobile devices giving freedom to the sales department to operate from anywhere and everywhere. The ease in accessibility creates space for the sales department to expand beyond expectations. Access Data Offline:If you are in the sales department, then you know how essential customer data is. More importantly, having the right data at the right time is necessary if you are the one on the field. When you are in the office where you have proper data connection, it is easy to fetch the data you require. But when you are on the go, it becomes a tab bit difficult to access data because of multiple reasons like poor internet connection, network issues, lack of time, etc. And that’s where the CRM map integration tool comes in the picture. The Sales Rep can download area specific customer data when he is leaving the office which he will be able to access if offline whenever he wants. Nurture Your Existing Customers:Rewarding long-term customers is the best way to make sure they stay with you for another few years and bring their business to you. And what better way to reward such customers than to organizing a small and cozy get together of your existing customers according to a particular area. You can create a central location in Dynamics CRM Map integration tool and choose a radius of your choice to view the nearby customers. And accordingly, you can choose a point of gathering like a small restaurant, coffee bar, etc. which is convenient to all your customers. This way you can make the best of your time while on the field. Making sales and nurturing customers simultaneously will benefit the sales department and indirectly the organization. Analyze & Execute:A Geo-analytical dashboard right in your CRM serves a great purpose. That purpose is the overview of the data it provides. In today’s world, all you need to make successful decisions is data. Microsoft Dynamics CRM mapping tool will give the sales manager an overview of the sales figures according to the regions. This makes the work for the manager easier. The data presented visually is always easy to understand and interpret. Making sense out of such data and then coming up with viable solutions gets easier. And with the data being region specific, it becomes easier to know the pain points and regions where the manager needs to pay attention. Conclusion: The world is changing with every blink and so should our ways to operate and do business. From finding new leads to making a pitch in front of a prospect, you need an up-gradation of the whole process. Sales was never an easy task and with so much competition out there it has become the toughest task. Adapting to the new ways and technology in the sales department is the only way to make sure you are up to the level of this task and that you have an edge over the competition. And a tool like Quick Maps will surely help you in achieving the ace position in the market. Original post: https://www.appjetty.com/blog/dynamics-crm-map-integration-smart-way-sell Being your own boss is great. You set up a business. The most lucrative one, an e-commerce store on the Magento platform. Everything goes great for a while and you love not having anyone to answer for your actions, but is it great when you are drowning in all your responsibilities? Not so much. What a successful business owner needs is an equally efficient helping hand. The answer is, of course, a mobile app of your store backend. Your store on the go. This will make it easier to do plenty of tasks on the go giving you the flexibility to function from anywhere and everywhere. All you need is a phone app and an internet connection and you are good to go! You can carry your entire store backend in your pocket, in a device that is already always with you. Let us get into the details of why investing in a Magento store manager is a good idea:
A good Magento mobile admin app is one that works best catering to all your requirements. Having the ability to make decisions based on a current view of your business is very helpful on a day-to-day basis. It certainly takes the hassle out of having to lug around a laptop all the time or making sure there is internet connectivity wherever you are. You can simply log in to your mobile device, and have the luxury of always be up-to-date on your entire business model! Go on and become your own boss. You will have no one to answer to, and this app will help you have mostly all the answers! Article Summary: This article will tell you how much easier your life will become with the right mobile app to manage your online store. It walks you through the features that will be helpful to you on a day-to-day basis. The biggest news around this time of the year (April) is Google’s Cloud Next event. It is an event where they announce new updates to their cloud services, brand partnerships, and they also demonstrate how to develop with these new updates in place. Here’s How Australia Post is Reinventing Shipping with Cloud Computing This year they announced that they will be collaborating with Australia Post Shipping among other brands! Now, why we are mentioning this particular announcement in our blog is because we are personally invested in this. AppJetty is an official Australia Post Technology Partner. We’ve developed a few Magento Australia Post Shipping extensions for e-commerce store owners which are: Australia Post Shipping Extension - Magento 1 & 2 With Australia post shipping extension, the users get dynamics shipping rates calculation on their website, satchel services, label printing services, multiple shipping services, etc. Australia Post eParcle - Magento 1 & 2 This extension lets the e-store owners manage shipping methods, verify addresses, shipment tracking, and shipping rules manager, manifest summary report, etc. And with this update, we will be able to improve and develop further our extensions for all Australia Post users. Now let’s see how Australia Post is planning to use Google Cloud to their advantage. AN OVERVIEW OF AUSTRALIA POST & GOOGLE CLOUD COLLABORATION: Australia Post is a company that is over 200 years old. Australia Post’s collaboration with Google Cloud will put their shipping service on the map for businesses that are looking to ship in Australia or to Australia. Australia Post will be using Google Cloud’s Big Query for real-time, reliable data analytics. This will give them an edge over their previous models which used to provide their users with the analytics data at the end of every day. But with Google Cloud’s Big Query, their users will be able to fetch all kinds of analytical data including visual intensive data under 15 seconds. Their users will be able to use this real-time data to get deeper insights into their overall system of shipping, thus making it much easier to address pain points. Australia Post CIO John Cox talking about the decision to use Google Cloud services, “The need to transform and embrace data has been huge for us over the last decade, so partnering with Google Cloud was an easy choice for us. With near real-time data analytics, we can free up valuable resources, act quicker and provide better service to the millions of Australians that rely on us every day.” "We are planning on using machine learning to identify ways to save customers’ time and give them more certainty about their delivery choices, and we look forward to seeing that unfold." With this collaboration, it seems like Australia Post will see new heights when it comes to understanding customers and their needs. WHY DID AUSTRALIA POST GO FOR GOOGLE CLOUD SERVICES? The big question which arises after hearing this news is why did John Cox, Australia Post’s CIO, made the decision to go with Google Cloud? What were his deciding factors? John’s priority was to build out machine learning scenarios. Before investing in Google Cloud they tested out multiple scenarios including image detection (such as parcel damage, handwriting recognition, translation services), voice (including natural language interpretation and context) as well as traditional data analytics. He mentioned all these scenarios to The Australian. He also said that Google was a clear market leader in the machine learning space and they were investing more than any other company. Another main reason behind this collaboration was Australia Post’s need to have visibility over various aspects of the delivery process. They also wanted their delivery team to be able to make faster decisions when required. Google Cloud can make all those things happen for Australia Post and much more. Let’s see what else this partnership can offer to Australia Post. WHAT CAN YOU EXPECT TO SEE FROM THIS PARTNERSHIP? Increased Delivery Capabilities Australia post’s retail footprint count is around 4,356 post offices which show that they have a vast delivery network if not the largest. They are the only delivery company with over 11.9 million delivery points worldwide. These facts and figures show their grip on the market and with Google Cloud they want to make it more tighter and wide-spread. Google Cloud will give Australia Post the bandwidth they require to expand their reach and delivery points in Australia. So, if Australia Post is not available to your end-users delivery point, then be ready as it’s going to change soon. Addressing Customer Pain Points With Google Cloud, they will be exploring many other user-based scenarios and addressing customer pain points. Once addressed, the efficiency of their delivery process will be improved and the customers on the receiving end of the parcels will be delighted. They are working into a scenario where there will be cameras included in the delivery process to scan events and more. Faster Data Availability One of the biggest changes that this partnership will bring is the data availability for the operation managers. The data which include insights into the delivery process which help them identify blockages, loopholes, etc. in the process will now be available in 15 seconds. This means everything will be accessible in real-time leading to instantaneous decisions which help in yielding more profits. SUMMING IT UP… Australia Post is leaving a trail for other companies to follow. Being in the business for 210 years and yet redefining their processes to serve customers in a better way by adapting technology, they are setting an amazing example for all the enterprises out there. All product and company names are trademarks™, registered® or copyright© trademarks of their respective holders. Use of them does not imply any affiliation with or endorsement by them. Original Post: https://www.appjetty.com/blog/australia-post-reinventing-shipping-cloud-computing CRM software is an essential element of any type of industry these days. It helps a business to keep track of their customers, their activity and confidential business data.
There are many CRM available catering to different sizes of business and organizations. Dynamics CRM is one of the most versatile CRM software that can add efficiency to your business in more than one ways. It is said to be versatile CRM because of the numerous features it provides, which includes lead management, contact management, campaign management, reports, emails, and much more. Additionally, they have different layouts, modules, and fields for different teams like sales, marketing, etc. With all these features, roles and multiple accesses, it might get a bit tricky to manage your customer data in an organized way. Some teams might need access to sales & income related fields while some might need just basic customer information. With the current advancements going in the tech field, there is always a way to facilitate access to the data. Let’s say if we target one of the segments of CRM users which is the sales team, then they need to operate it on a daily base to schedule their regular customer meetings. To make the flow easier for the whole sales team, there is one extension for dynamics CRM map integration that lets you project all of your sales data onto the maps. This way you can visualize the data on the map effectively. Having the geographical idea about your sales figures would make it more effective for all your CRM users. Based on the data available on the map, salespeople can divert their energy and efforts in the required direction. It could be a great source to develop your sales development. And that’s not it! Here are some of the other ways the dynamics CRM map integration works magic for any company. Identify the Scope: Mapping CRM data would help you identify effective areas producing higher sales. This overview is provided to you with a user-friendly and easy to understand interface. The sales manager can keep an eye out for the highest and lowest performing areas from the plotted records. Once he gets an idea about such data, then he will be able to take the informed decisions. Such CRM map integrations would help you and your customers connect on a better level. Various features like a heat map, summary cards, etc. would fuel the sales process. Moreover, you can highlight the area with a number of customer records and sales. Enhanced Team Management: It becomes a herculean task to manage the multiple sales reps on the field. The communication with them after and before meetings is an important aspect. For a sales rep, it could be easy to pass the message to the sales manager. But for a sales manager, it can be a tedious task to communicate with multiple reps. With the CRM Map integration, a manager can easily communicate with their sales reps, assign them daily tasks from the tool itself. This way, they can manage the activity of sales reps on the field effectively. Availability of Data: It is important to have access to data whenever needed. Especially when you are not online, it is important that you fetch the data on time. Even if you have access to CRM from your mobile devices, a poor internet connection, network issues could be the obstacles in your way. Simultaneously, if you have the CRM map integration tool, a sales rep can easily download the customer data specific to the area he is handling. This way they can leverage the offline data whenever they want to. Effective Analysis: A geo-analytical dashboard in your CRM serves not one but many purposes. Whenever users login into the CRM, they easily get the overview of overall activities of the current sales cycles. With the help of dynamics CRM mapping tool, a salesperson would be able to get an overview of the sales figures, sales performance, activity, and what not. You get a nice visualization of data which is easy to understand and interactive. And when you have such data bifurcated in a regional form, it becomes easier than ever to manage your team and performance. Conclusion: With the changing tech world, it is important to stay updated with the new ways to make sure you and your sales team are on the same page. There are various Microsoft Dynamics CRM mapping plugins available in the market to help you to excel in your business. |
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Appjetty is a digital software products store specializing in extensions, plugins and apps for host of software platforms like Magento, WordPress, SugarCRM, SuiteCRM, Odoo, Dynamics CRM, etc. Archives
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